{"source":"Breaknorm","page":"https://breaknorm.co/company/blueocean.ca","license":"https://breaknorm.co/terms","domain":"blueocean.ca","name":"Blue Ocean","legal_name":"Blue Ocean","country":"CA","country_second":"US","city":"Halifax Central","admin1":"Nova Scotia","vertical":"business_finance_services","subvertical":"digital_marketing_agencies","leaf":"ux_product_design_studios","summary":"Blue Ocean is a customer experience service provider that designs, manages, and evolves customer experiences across touchpoints for brands. Its offerings include human-led customer care, digital CX automation, CX performance improvement, and CX strategy advisory. It serves industries including automotive, healthcare, financial, retail, insurance, technology, travel, sports, grocery, and CPG.","offerings":["human-led customer experience","digital cx automation","cx performance improvement","cx strategy advisory","ai for cx","intelligent self-service","machine learning insights","omnichannel enablement"],"target_customers":["automotive","healthcare","financial","retail","insurance","technology","travel","sports","grocery","cp","automotive brands","healthcare organizations","financial institutions","retail and insurance"],"business_model":["B2B"],"geo_scope":"unknown","headcount":"501-1000","headcount_source":"linkedin","revenue":"50M-250M","revenue_source":"estimated","certifications":["ecovadis","soc2"],"langs":["en"],"linkedin":"https://www.linkedin.com/company/blue-ocean-contact-centers","reviews":[],"contact_points":1,"contact_phones":2,"page_types":["privacy","team","home","contact","references","about","shipping","services"],"crawled":"2026-08-16","profiled":"2026-08-17","indexed":"2026-09-19","hiring_built":"2026-10-28","website_tech":["cloudflare","hubspot","apple","aws_route_53","cisco_webex","duo_security","knowbe4","microsoft_365","proofpoint","sendgrid"],"hiring":{"open":4,"open_postings":4,"new_7d":3,"new_30d":4,"new_90d":4,"closed_30d":0,"countries":["CA"]},"hiring_functions":[["customer_service_and_success",4,4]],"tech_jobs":[],"intents":[],"recent_postings":[{"id":10049205,"title":"Temporary Customer Service Representative","city":"Halifax","function":"customer_service_and_success","family":"customer_service_and_success/customer_service_representation","seniority":"entry","posted":"2026-10-25","url":"https://recruiting.ultipro.ca/BLU5001BLUO/JobBoard/b4b3c7b4-15d0-4c64-9e44-f5e8e46ea80d/OpportunityDetail?opportunityId=6f8c3c24-356e-4e88-b9fa-c739c99a9a1b","tech":[]},{"id":10049206,"title":"Agent(e) du service à la clientèle bilingue (français et anglais) – Chauffage résidentiel","city":"","function":"customer_service_and_success","family":"customer_service_and_success/customer_service_representation","seniority":"entry","posted":"2026-10-25","url":"https://recruiting.ultipro.ca/BLU5001BLUO/JobBoard/b4b3c7b4-15d0-4c64-9e44-f5e8e46ea80d/OpportunityDetail?opportunityId=af726741-7b75-4c80-9de9-d0dee8b4646a","tech":[]},{"id":10049207,"title":"Customer Support Representative – Home Heating","city":"Halifax","function":"customer_service_and_success","family":"customer_service_and_success/customer_service_representation","seniority":"entry","posted":"2026-10-25","url":"https://recruiting.ultipro.ca/BLU5001BLUO/JobBoard/b4b3c7b4-15d0-4c64-9e44-f5e8e46ea80d/OpportunityDetail?opportunityId=00abc7c7-8df2-4655-9b01-e7e9042bb3b6","tech":[]},{"id":10049208,"title":"On-Site Customer Service and Retention Agent","city":"Halifax","function":"customer_service_and_success","family":"customer_service_and_success/customer_service_representation","seniority":"entry","posted":"2026-10-20","url":"https://recruiting.ultipro.ca/BLU5001BLUO/JobBoard/b4b3c7b4-15d0-4c64-9e44-f5e8e46ea80d/OpportunityDetail?opportunityId=86c30c13-87c6-4895-819c-92172df7d799","tech":[]}],"ats":"Ukg","similar":[{"domain":"ccone.de","name":"CCONE","country":"DE","city":null,"headcount":"51-200","leaf":"digital_transformation_consulting","summary":"CCONE is a service provider that optimizes customer service processes and drives digital transformation for businesses across multiple industries."},{"domain":"gxsoftware.com","name":"GX Software","country":"US","city":null,"headcount":"51-200","leaf":"custom_software_development_agencies","summary":"GX Software is a digital customer experience service provider that designs, builds and delivers personalized, omnichannel journeys for brands and organizations."},{"domain":"bpoconvergence.com","name":"bpoconvergence.com","country":"IN","city":"Wagle I.E.","headcount":"5001-10000","leaf":"ai_automation_agencies","summary":"The company is a business process and customer experience (CX) transformation service provider that combines human expertise with AI-driven intelligence for ent."},{"domain":"ibex.co","name":"ibex","country":"US","city":null,"headcount":"10001+","leaf":"bpo_and_call_centre_services","summary":"ibex is a customer experience (CX) outsourcing service for startups, scale-ups and blue-chip brands that manages contact centers, digital marketing and customer."},{"domain":"bluesoft.com","name":"BlueSoft","country":"PL","city":"Częstochowa","headcount":"1001-5000","leaf":"it_services_and_consulting","summary":"BlueSoft is an IT services company that provides artificial intelligence, cloud solutions, data excellence, software development and IT consulting for businesse."},{"domain":"transcosmos.com","name":"transcosmos","country":"US","city":null,"headcount":"10001+","leaf":"bpo_and_call_centre_services","summary":"transcosmos is a service provider that offers customer experience (CX) and back-office business process outsourcing (BPO) for businesses, with AI-powered operat."}],"similar_scored":588,"customers":null,"as_of":"2026-11-02","updated_at":"2026-11-02","hash":"dca66da8a3154ebf","index_tier":1}