{"source":"Breaknorm","page":"https://breaknorm.co/company/citizencall.fr","license":"https://breaknorm.co/terms","domain":"citizencall.fr","name":"Citizen Call","legal_name":"Citizen Call","country":"FR","country_second":"CH","city":"Mérignac","admin1":"Nouvelle-Aquitaine","vertical":"business_finance_services","subvertical":"language_and_admin_business_support","leaf":"bpo_and_call_centre_services","summary":"Citizen Call is a customer-relationship and call-center outsourcing provider in France that externalizes client experience for businesses. Its offerings include e-invoicing hotlines, callbots, lead management, appointment booking, order taking, after-sales service, and LinkedIn prospecting. It serves sectors such as e-commerce, human resources, education, and banking and finance.","offerings":["e-invoicing hotline","callbot","call center crisis management","event no-show reduction","temporary worker assistance service","candidate pre-qualification","digital candidate sourcing","trade fair invitations"],"target_customers":["e-commerce","human resources","education","banking and finance"],"business_model":["B2B"],"geo_scope":"national","headcount":"51-200","headcount_source":"registry","revenue":"10M-50M","revenue_source":"estimated","certifications":["ecovadis","iso_27001"],"langs":["fr"],"linkedin":"https://www.linkedin.com/company/citizen-call","reviews":[],"contact_points":2,"contact_phones":1,"page_types":["privacy","terms","home","imprint","contact","careers","about","services"],"crawled":"2026-07-21","profiled":"2026-08-15","indexed":"2026-09-18","hiring_built":"2026-10-27","website_tech":["hubspot","mailjet","microsoft_365","sendgrid"],"hiring":{"open":1,"open_postings":1,"new_7d":0,"new_30d":0,"new_90d":0,"closed_30d":0,"countries":[]},"hiring_functions":[["customer_service_and_success",1,0]],"tech_jobs":[],"intents":[],"recent_postings":[{"id":7512565,"title":"Chargé de clientèle H/F","city":"","function":"customer_service_and_success","family":"customer_service_and_success/customer_service_representation","seniority":"entry","posted":"2024-09-13","url":"https://www.citizencall.fr/poste/charge-de-clientele-h-f/","tech":[]}],"ats":"Ownsite_html","similar":[{"domain":"bs-solution.com","name":"BS-Solutions","country":"FR","city":null,"headcount":"51-200","leaf":"bpo_and_call_centre_services","summary":"BS-Solutions is a call center outsourcing provider that offers customer service, telemarketing, lead generation and technical support for businesses in retail, ."},{"domain":"outsourceglobal.com","name":"Outsource Global","country":"US","city":"San Francisco","headcount":"1001-5000","leaf":"bpo_and_call_centre_services","summary":"Outsource Global is an outsourcing service provider that delivers contact centre, knowledge process and software outsourcing for businesses."},{"domain":"callcentrelondon.co.uk","name":"Call Centre London","country":"GB","city":"Barcelona","headcount":"201-500","leaf":"bpo_and_call_centre_services","summary":"Call Centre London is an outsourced call centre service provider that handles inbound and outbound telemarketing, CRM/PBX, and back-office services for companie."},{"domain":"callcare247.com","name":"CallCare","country":"GB","city":"London","headcount":"1001-5000","leaf":"bpo_and_call_centre_services","summary":"CallCare is a customer service and contact centre outsourcing provider that handles customer service, incident management, receptionist and secretary services f."},{"domain":"edgecontactcenter.com","name":"Edge Contact Center","country":"EG","city":"Marrakesh","headcount":"501-1000","leaf":"bpo_and_call_centre_services","summary":"Edge Contact Center is a business process outsourcing provider that offers call center services for insurance, real estate, technology, and retail and ecommerce."},{"domain":"contactcentersolutions.com","name":"Contact Center Solutions","country":"US","city":null,"headcount":"51-200","leaf":"bpo_and_call_centre_services","summary":"Contact Center Solutions is a call center outsourcing provider that handles inbound and outbound call services, lead generation, sales support, technical suppor."}],"similar_scored":587,"customers":null,"as_of":"2026-11-02","updated_at":"2026-11-02","hash":"186405dbefb30a82","index_tier":1}