{"source":"Breaknorm","page":"https://breaknorm.co/company/decagon.ai","license":"https://breaknorm.co/terms","domain":"decagon.ai","name":"Decagon","legal_name":"Decagon","country":"US","country_second":"CA","city":"San Francisco","admin1":"California","vertical":"technology_software","subvertical":"b2b_saas_platforms","leaf":"ai_agent_automation_platforms","summary":"Decagon is an AI platform that builds, optimizes and scales AI agents for customer support across chat, voice and email channels for enterprises. It offers Agent Operating Procedures (AOPs), A/B testing, always-on QA, and voice-of-the-customer reporting. 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