{"source":"Breaknorm","page":"https://breaknorm.co/company/eccogroupusa.com","license":"https://breaknorm.co/terms","domain":"eccogroupusa.com","name":"ECCO Group","legal_name":"ECCO Group","country":"US","country_second":"GB","city":"","admin1":"","vertical":"business_finance_services","subvertical":"language_and_admin_business_support","leaf":"bpo_and_call_centre_services","summary":"ECCO Group is a contact center operations service provider that delivers inbound and outbound customer support, lead generation, appointment setting, and BPO services for businesses. Its offerings include sales, survey, chat and email, SMS, IVR, transcription, back-office support, and AI-driven quality assurance and analytics. It also provides AI call deflection support and monitors 100% of calls.","offerings":["sales support","survey support","chat and email support","sms support services","transcription services","back-office support","ai call deflection support"],"target_customers":["customer service providers","sales and marketing teams"],"business_model":["B2B"],"geo_scope":"unknown","headcount":"5001-10000","headcount_source":"linkedin","revenue":"250M-1B","revenue_source":"estimated","certifications":["hipaa","pci_dss","soc2"],"langs":["en"],"linkedin":"https://www.linkedin.com/company/ecco-group-usa","reviews":[],"contact_points":0,"contact_phones":0,"page_types":["home"],"crawled":"2026-09-09","profiled":"2026-09-12","indexed":"2026-09-19","hiring_built":"","website_tech":["cloudflare","google_app_engine","google_workspace"],"hiring":{"open":0,"open_postings":0,"new_7d":0,"new_30d":0,"new_90d":0,"closed_30d":0,"countries":[]},"hiring_functions":[],"tech_jobs":[],"intents":[],"recent_postings":[],"ats":"","similar":[{"domain":"bee-assist.com","name":"Bee Assist Services","country":"IN","city":"Hyderabad","headcount":"51-200","leaf":"bpo_and_call_centre_services","summary":"Bee Assist Services is a call center outsourcing provider that delivers inbound and outbound call center solutions for businesses."},{"domain":"callcentrelondon.co.uk","name":"Call Centre London","country":"GB","city":"Barcelona","headcount":"201-500","leaf":"bpo_and_call_centre_services","summary":"Call Centre London is an outsourced call centre service provider that handles inbound and outbound telemarketing, CRM/PBX, and back-office services for companie."},{"domain":"itelvo.lv","name":"ITELVO","country":"LV","city":"Riga","headcount":"51-200","leaf":"bpo_and_call_centre_services","summary":"ITELVO is a customer support outsourcing service that provides multilingual agent teams, 24/7 online support, customer surveys, and fully managed support teams ."},{"domain":"cention.se","name":"Cention","country":"SE","city":"Stockholm","headcount":"51-200","leaf":"customer_support_helpdesk_software","summary":"Cention is a software company that provides omnichannel contact center solutions for businesses, unifying communication channels such as chat, email, phone, SMS."},{"domain":"divatelcall.com","name":"Divatel Call","country":"MA","city":"Salé","headcount":"51-200","leaf":"bpo_and_call_centre_services","summary":"Divatel Call is a BPO (business process outsourcing) service provider that handles customer relationship management, telemarketing, and call center operations f."},{"domain":"calloffshore.fr","name":"Call Offshore","country":"FR","city":"Paris","headcount":"51-200","leaf":"bpo_and_call_centre_services","summary":"Call Offshore is a service company that provides call center and telemarketing services for businesses."}],"similar_scored":580,"customers":null,"as_of":"2026-11-01","updated_at":"2026-11-01","hash":"6541ce01de0df341","index_tier":3}