{"source":"Breaknorm","page":"https://breaknorm.co/company/fin.ai","license":"https://breaknorm.co/terms","domain":"fin.ai","name":"Fin","legal_name":"Fin","country":"US","country_second":"GB","city":"","admin1":"","vertical":"technology_software","subvertical":"b2b_saas_platforms","leaf":"ai_agent_automation_platforms","summary":"Fin is an AI customer agent platform that provides customer support, sales, and ecommerce automation for software and technology, retail, gaming, financial services, and large enterprise businesses. It offers Apex 1.0 and Apex Flash models, an API platform, multi-channel support, and helpdesk integration with Intercom, Salesforce, Hubspot, and Freshdesk. Pricing is outcome-based.","offerings":["customer agent platform","apex 1.0 and apex flash models","api platform","voice channel","multi-channel support","outcome-based pricing"],"target_customers":["software and technology","retail and ecommerce","gaming","financial services","large enterprise businesses"],"business_model":["B2B"],"geo_scope":"international","headcount":"11-50","headcount_source":"linkedin","revenue":"2M-10M","revenue_source":"estimated","certifications":["hipaa","iso_27001","soc2"],"langs":["en"],"linkedin":"https://www.linkedin.com/company/fin","reviews":["g2"],"contact_points":0,"contact_phones":0,"page_types":["pricing","team","machinery","home","contact","careers","references","services"],"crawled":"2026-08-02","profiled":"2026-08-15","indexed":"2026-09-18","hiring_built":"2026-11-03","website_tech":["amazon_ses","aws_route_53","dmarc_report","google_workspace","linkedin","marketo","valimail","vercel"],"hiring":{"open":109,"open_postings":109,"new_7d":12,"new_30d":26,"new_90d":55,"closed_30d":17,"countries":["AU","DE","GB","IE"]},"hiring_functions":[["sales",31,8],["data_and_ai",15,1],["product_program_and_project_management",12,3],["customer_service_and_success",7,3],["it_operations_and_business_systems",5,0],["design_and_ux",4,0],["human_resources",4,4],["marketing_and_communications",3,0],["software_engineering",3,2],["finance_and_accounting",2,2],["general_management_and_consulting",1,1],["travel_leisure_and_events",1,0]],"tech_jobs":[{"slug":"python","status":"active","confidence":"high","jobs":27,"first_seen":"2023-05-31","function":"data_and_ai","quote":"• Work end-to-end: Own the full lifecycle, from problem definition and data modeling to building production-ready tools, including writing Python backends and React frontends.","title":"Senior Data Scientist - AI Tooling"},{"slug":"ruby","status":"active","confidence":"high","jobs":24,"first_seen":"2023-05-31","function":"software_engineering","quote":"• Write Ruby code, which knits together a lot of AWS, infrastructure, platform and SaaS technologies that form the core of Fin's backend infrastructure","title":"Senior Product Engineer"},{"slug":"aws","status":"active","confidence":"high","jobs":10,"first_seen":"2023-05-31","function":"it_operations_and_business_systems","quote":"• Write Ruby code, which knits together a lot of AWS, infrastructure, platform and SaaS technologies that form the core of Fin's backend infrastructure","title":"Senior Product Engineer"},{"slug":"ruby-on-rails","status":"active","confidence":"high","jobs":7,"first_seen":"2024-04-25","function":"","quote":"This usually means working in our ML Python tech stack, but at times also means working across the product on our Rails app too.","title":"Staff Product Engineer, AI"},{"slug":"figma","status":"active","confidence":"high","jobs":5,"first_seen":"2026-04-28","function":"design_and_ux","quote":"• Prototyping and systems: Prototyping in Figma and code, using AI tools where useful, and working within shared components and brand systems.","title":"Senior Web Designer, Growth"},{"slug":"claude-code","status":"active","confidence":"high","jobs":4,"first_seen":"2025-11-03","function":"marketing_and_communications","quote":"• Unlimited access to Claude Code and best-in-class AI tools; experimentation & building is encouraged & celebrated","title":"Senior Machine Learning Scientist"},{"slug":"react","status":"active","confidence":"high","jobs":2,"first_seen":"2025-10-10","function":"data_and_ai","quote":"Work end-to-end: Own the full lifecycle, from problem definition and data modeling to building production-ready tools, including writing Python backends and React frontends.","title":"Senior Data Scientist (GTM)"},{"slug":"jamf","status":"active","confidence":"high","jobs":1,"first_seen":"2026-05-14","function":"it_operations_and_business_systems","quote":"Our primary IT infrastructure is built on AWS, Okta, Google Workspace, Jamf Pro, Intune, Tines and Workato.","title":"IT Systems Engineer"},{"slug":"microsoft-intune","status":"active","confidence":"high","jobs":1,"first_seen":"2026-05-14","function":"it_operations_and_business_systems","quote":"Our primary IT infrastructure is built on AWS, Okta, Google Workspace, Jamf Pro, Intune, Tines and Workato.","title":"IT Systems Engineer"},{"slug":"mysql","status":"active","confidence":"high","jobs":1,"first_seen":"2024-04-25","function":"","quote":"or engineers who enjoy scaling Elasticsearch in production and who also like working across adjacent systems such as MySQL, ingestion pipelines, and owning how they operate from low level systems engineering to all parts of our Rails and mo","title":"Senior Core Technologies Engineer"},{"slug":"okta","status":"active","confidence":"high","jobs":1,"first_seen":"2026-05-14","function":"it_operations_and_business_systems","quote":"Our primary IT infrastructure is built on AWS, Okta, Google Workspace, Jamf Pro, Intune, Tines and Workato.","title":"IT Systems Engineer"},{"slug":"tines","status":"active","confidence":"high","jobs":1,"first_seen":"2026-05-14","function":"it_operations_and_business_systems","quote":"Design efficient, maintainable automations across identity & access management, endpoint management, security, compliance and corporate email deliverability, using AI tooling and no-code platforms like Tines and Workato.","title":"IT Systems Engineer"},{"slug":"workato","status":"active","confidence":"high","jobs":1,"first_seen":"2026-05-14","function":"it_operations_and_business_systems","quote":"Design efficient, maintainable automations across identity & access management, endpoint management, security, compliance and corporate email deliverability, using AI tooling and no-code platforms like Tines and Workato.","title":"IT Systems Engineer"},{"slug":"intercom","status":"active","confidence":"medium","jobs":90,"first_seen":"2023-05-31","function":"","quote":"Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.","title":"Senior Customer Success Manager"}],"intents":[],"recent_postings":[{"id":12095339,"title":"Principal Partnerships Manager","city":"Dublin","function":"business_development_and_strategy","family":"business_development_and_strategy/partnerships_and_alliances","seniority":"manager","posted":"2026-11-03","url":"https://job-boards.greenhouse.io/intercom/jobs/8333941","tech":["intercom"]},{"id":11809545,"title":"Senior Manager, Solutions Engineering","city":"Chicago","function":"sales","family":"sales/sales_engineering_and_presales","seniority":"manager","posted":"2026-10-30","url":"https://job-boards.greenhouse.io/intercom/jobs/8338105","tech":["salesforce"]},{"id":11809541,"title":"GTM Recruiter (12 month FTC)","city":"Dublin","function":"human_resources","family":"human_resources/recruiting_and_talent_acquisition","seniority":"mid","posted":"2026-10-30","url":"https://job-boards.greenhouse.io/intercom/jobs/8335543","tech":["intercom"]},{"id":11809542,"title":"Recruiting Coordinator (12 Month FTC)","city":"Dublin","function":"human_resources","family":"human_resources/recruiting_and_talent_acquisition","seniority":"entry","posted":"2026-10-30","url":"https://job-boards.greenhouse.io/intercom/jobs/8336999","tech":["salesforce","intercom","google-workspace","microsoft-office"]},{"id":11809544,"title":"Senior Customer Education Manager, Live Programs","city":"Dublin","function":"","family":null,"seniority":"manager","posted":"2026-10-30","url":"https://job-boards.greenhouse.io/intercom/jobs/8337122","tech":["intercom"]},{"id":11809543,"title":"Senior Customer Education Manager, Live Programs","city":"London","function":"","family":null,"seniority":"manager","posted":"2026-10-30","url":"https://job-boards.greenhouse.io/intercom/jobs/8155306","tech":["intercom"]},{"id":11552644,"title":"Forward Deployed Engineer","city":"Chicago","function":"software_engineering","family":"software_engineering/forward_deployed_engineering","seniority":null,"posted":"2026-10-30","url":"https://job-boards.greenhouse.io/intercom/jobs/8333679","tech":["javascript","python","ruby"]},{"id":11552643,"title":"Forward Deployed Engineer","city":"San Francisco","function":"software_engineering","family":"software_engineering/forward_deployed_engineering","seniority":null,"posted":"2026-10-30","url":"https://job-boards.greenhouse.io/intercom/jobs/8333690","tech":["javascript","python","ruby"]}],"ats":"Greenhouse","similar":[{"domain":"beexcc.com","name":"Beex","country":"PE","city":null,"headcount":"51-200","leaf":"customer_support_helpdesk_software","summary":"Beex is a contact center and omnichannel communication platform for businesses that unifies customer service, sales and payments across channels."},{"domain":"zendesk.com","name":"Zendesk","country":"GB","city":null,"headcount":"5001-10000","leaf":"customer_support_helpdesk_software","summary":"Zendesk is a service provider that offers an AI-powered customer service and support platform for businesses, enterprises, and government agencies."},{"domain":"primealley.com","name":"Apex AI communications","country":"GB","city":"London","headcount":"51-200","leaf":"ai_sales_voice_agents","summary":"Apex AI communications is an enterprise AI communications platform provider that delivers inbound and outbound voice, connected follow-up and live contact-centr."},{"domain":"twin24.ai","name":"TWIN","country":"RU","city":null,"headcount":"51-200","leaf":"ai_agent_automation_platforms","summary":"TWIN is a software platform that provides AI-powered omnichannel customer communication for small, medium and large businesses."},{"domain":"aimtechai.com","name":"AIM Tech AI","country":"US","city":"Beverly Hills","headcount":"51-200","leaf":"ai_automation_agencies","summary":"AIM Tech AI is a software and AI development company that designs custom AI agents and automation systems for businesses."},{"domain":"predize.com","name":"Predize","country":"BR","city":"Belém","headcount":"51-200","leaf":"customer_support_helpdesk_software","summary":"Predize is a customer service software provider that offers AI-powered support across 10+ marketplaces and own stores."}],"similar_scored":586,"customers":null,"as_of":"2026-11-04","updated_at":"2026-11-04","hash":"2a43540e7047034d","index_tier":3}