{"source":"Breaknorm","page":"https://breaknorm.co/company/giga.ai","license":"https://breaknorm.co/terms","domain":"giga.ai","name":"Giga","legal_name":"Giga","country":"US","country_second":"CA","city":"","admin1":"","vertical":"technology_software","subvertical":"b2b_saas_platforms","leaf":"ai_agent_automation_platforms","summary":"Giga is an AI support platform that builds and operates agentic support agents to improve customer-support metrics such as resolution rate for enterprises across many industries. It offers agent building with Scout, observation and insights, and automated metric improvement through experiments. It serves fintech, banking, technology, retail, telecom, healthcare, freight and logistics, and hospitality, and supports 99 languages.","offerings":["agent building with Scout","agent observation and insights","automated experiment and rollout","multi-language support"],"target_customers":["fintech","banking and financial services","software and technology","retail","telecommunications","healthcare","freight and logistics","hospitality","fintech and banking","retail and e-commerce","healthcare providers"],"business_model":["B2B"],"geo_scope":"international","headcount":"2-10","headcount_source":"linkedin","revenue":"100K-500K","revenue_source":"estimated","certifications":["iso_27001","soc2"],"langs":["en"],"linkedin":"https://www.linkedin.com/company/gigaml","reviews":[],"contact_points":0,"contact_phones":0,"page_types":["home"],"crawled":"2026-08-02","profiled":"2026-08-15","indexed":"2026-09-18","hiring_built":"2026-11-02","website_tech":["better_stack","cloudflare","figma","google_workspace","hubspot","meta","microsoft_365","mta_sts","nooks","resend","slack","vercel"],"hiring":{"open":38,"open_postings":38,"new_7d":0,"new_30d":1,"new_90d":4,"closed_30d":0,"countries":["GB","IN","US"]},"hiring_functions":[["software_engineering",15,0],["sales",14,0],["human_resources",2,0],["marketing_and_communications",2,0],["customer_service_and_success",1,0],["design_and_ux",1,0],["general_management_and_consulting",1,1],["it_operations_and_business_systems",1,0]],"tech_jobs":[{"slug":"salesforce","status":"active","confidence":"high","jobs":2,"first_seen":"2026-09-12","function":"","quote":"• Making consumption visible: Work with RevOps to get usage against commit, and the blockers behind it, in front of the whole revenue org in Salesforce every week.","title":"Customer Success Lead (San Francisco)"},{"slug":"python","status":"active","confidence":"high","jobs":11,"first_seen":"2025-07-03","function":"software_engineering","quote":"Expert in Python, APIs, cloud infrastructure, CI/CD.","title":"Senior Forward Deployed Engineer"},{"slug":"aws","status":"active","confidence":"high","jobs":8,"first_seen":"2025-10-11","function":"software_engineering","quote":"• Infrastructure: AWS, Modal, Kubernetes, Postgres","title":"Mobile Engineer"},{"slug":"django","status":"active","confidence":"high","jobs":8,"first_seen":"2025-10-11","function":"software_engineering","quote":"• Backend: Python (Django/FastAPI), TypeScript (Node.js)","title":"Senior Backend Engineer"},{"slug":"kubernetes","status":"active","confidence":"high","jobs":8,"first_seen":"2025-10-11","function":"software_engineering","quote":"• Infrastructure: AWS, Modal, Kubernetes, Postgres","title":"Mobile Engineer"},{"slug":"modal","status":"active","confidence":"high","jobs":8,"first_seen":"2025-10-11","function":"software_engineering","quote":"• Infrastructure: AWS, Modal, Kubernetes, Postgres","title":"Mobile Engineer"},{"slug":"typescript","status":"active","confidence":"high","jobs":8,"first_seen":"2025-10-11","function":"software_engineering","quote":"• Backend: Python (Django/FastAPI), TypeScript (Node.js)","title":"Senior Backend Engineer"},{"slug":"fastapi","status":"active","confidence":"high","jobs":7,"first_seen":"2025-10-11","function":"software_engineering","quote":"• Backend: Python (Django/FastAPI), TypeScript (Node.js)","title":"Senior Backend Engineer"},{"slug":"next-js","status":"active","confidence":"high","jobs":7,"first_seen":"2025-10-11","function":"software_engineering","quote":"• Frontend: TypeScript, Next.js (you'll interact with this when needed)","title":"Staff Backend Engineer"},{"slug":"node-js","status":"active","confidence":"high","jobs":7,"first_seen":"2025-10-11","function":"software_engineering","quote":"• Backend: Python (Django/FastAPI), TypeScript (Node.js)","title":"Senior Backend Engineer"},{"slug":"postgresql","status":"active","confidence":"high","jobs":7,"first_seen":"2025-10-11","function":"software_engineering","quote":"• Infrastructure: AWS, Modal, Kubernetes, Postgres","title":"Mobile Engineer"},{"slug":"slack","status":"active","confidence":"high","jobs":4,"first_seen":"2025-05-14","function":"software_engineering","quote":"• Atlas: Building features for our AI assistant: charts and alerts in Slack, natural language queries, and expanding Atlas to manage platform resources","title":"Software Engineer I / II"},{"slug":"clickhouse","status":"adopting","confidence":"high","jobs":2,"first_seen":"2025-10-14","function":"software_engineering","quote":"• Analytics rewrite: Migrating our analytics service to ClickHouse and rebuilding it to scale through our next 10x of growth","title":"Senior Backend Engineer"},{"slug":"docker","status":"active","confidence":"high","jobs":1,"first_seen":"2026-02-20","function":"","quote":"• Tooling: Terraform, Docker, CI/CD pipelines","title":"Security Engineer"}],"intents":[{"predicate":"raised_funding","function":"","posting_id":3163910,"title":"Head of Product Marketing/Founding Growth Marketing","date":"2026-10-14","quote":"We recently raised a $61M Series A and are at an exciting inflection point."},{"predicate":"raised_funding","function":"","posting_id":3163909,"title":"HR Generalist / People Operations","date":"2026-03-07","quote":"We recently secured $61M in funding and are entering a period of rapid growth."}],"recent_postings":[{"id":199806,"title":"Operations Manager","city":"Bengaluru","function":"general_management_and_consulting","family":"general_management_and_consulting/general_and_operations_management","seniority":"manager","posted":"2026-10-14","url":"https://jobs.ashbyhq.com/gigaml/96445647-5946-40b6-a988-7689dfc189e3","tech":[]},{"id":199778,"title":"Member of Design Staff","city":"California","function":"design_and_ux","family":null,"seniority":"senior","posted":"2026-09-22","url":"https://jobs.ashbyhq.com/gigaml/bbdb8123-28c3-42c4-89f4-ef4d7ce550f4","tech":[]},{"id":199808,"title":"Customer Success Lead (San Francisco)","city":"California","function":"customer_service_and_success","family":"customer_service_and_success/customer_success_and_client_servicing","seniority":"senior","posted":"2026-09-12","url":"https://jobs.ashbyhq.com/gigaml/802e3642-78b0-4efd-aca6-4ea5975837d0","tech":["salesforce","sql"]},{"id":199783,"title":"Chief of Staff (Office of the CEO)","city":"California","function":"","family":null,"seniority":"director","posted":"2026-09-05","url":"https://jobs.ashbyhq.com/gigaml/6fcc4288-f57a-4c95-ba15-ea3903e78033","tech":[]},{"id":199807,"title":"Senior Forward Deployed Engineer","city":"California","function":"software_engineering","family":"software_engineering/forward_deployed_engineering","seniority":"senior","posted":"2026-07-28","url":"https://jobs.ashbyhq.com/gigaml/d9a89446-1f1a-49c1-8df4-ae67aafe39bb","tech":["python"]},{"id":199791,"title":"Forward Deployed Engineer I/II","city":"California","function":"software_engineering","family":"software_engineering/forward_deployed_engineering","seniority":"mid","posted":"2026-06-12","url":"https://jobs.ashbyhq.com/gigaml/ea4abfde-77d8-4a80-878b-c5132163c7f0","tech":["react","python"]},{"id":199805,"title":"Mobile Engineer","city":"California","function":"software_engineering","family":"software_engineering/mobile_development","seniority":"senior","posted":"2026-05-18","url":"https://jobs.ashbyhq.com/gigaml/adb98b23-36f9-4078-9a7b-454752a30360","tech":["typescript","next-js","aws","modal","kubernetes","postgresql"]},{"id":3163909,"title":"HR Generalist / People Operations","city":"","function":"human_resources","family":"human_resources/hr_generalist_and_business_partnering","seniority":"mid","posted":"2026-03-07","url":"https://www.ycombinator.com/companies/giga/jobs/enhDXgk-hr-generalist-people-operations","tech":["rippling"]}],"ats":"Ashby","similar":[{"domain":"capacity.com","name":"Capacity","country":"US","city":"Saint Louis","headcount":"51-200","leaf":"ai_sales_voice_agents","summary":"Capacity is an AI software company that provides a unified platform for AI agents across customer support, sales and marketing."},{"domain":"gaper.io","name":"Gaper","country":"US","city":null,"headcount":"501-1000","leaf":"ai_automation_agencies","summary":"Gaper is an AI agent development company that builds production AI agents into clients' existing workflows for businesses."},{"domain":"botonweb.com","name":"botonweb.com","country":"IN","city":"Houston","headcount":"51-200","leaf":"ai_agent_automation_platforms","summary":"The company is an AI software provider that builds and deploys agentic AI platforms for businesses, automating customer support, sales, and operations."},{"domain":"sierra.ai","name":"Sierra","country":"US","city":"San Francisco","headcount":"51-200","leaf":"ai_agent_automation_platforms","summary":"Sierra is a software company that provides a conversational AI platform for businesses, building AI agents across chat, SMS, WhatsApp, email, voice, and ChatGPT."},{"domain":"cognigy.com","name":"Cognigy","country":"DE","city":"Düsseldorf","headcount":"51-200","leaf":"ai_agent_automation_platforms","summary":"Cognigy is an AI software company that builds conversational AI platforms and enterprise AI agents for customer service, sales and marketing."},{"domain":"trigma.com","name":"Trigma","country":"IN","city":"Sohana","headcount":"201-500","leaf":"ai_agent_automation_platforms","summary":"Trigma is an IT services company that designs and deploys multi-agent and agentic AI systems for the modern enterprise."}],"similar_scored":585,"customers":null,"as_of":"2026-11-03","updated_at":"2026-11-03","hash":"f8878afcc5f62cda","index_tier":3}