{"source":"Breaknorm","page":"https://breaknorm.co/company/hirehoratio.com","license":"https://breaknorm.co/terms","domain":"hirehoratio.com","name":"Horatio","legal_name":"Horatio","city":"","admin1":"","vertical":"business_finance_services","subvertical":"language_and_admin_business_support","leaf":"bpo_and_call_centre_services","summary":"Horatio is a service provider that offers AI-powered customer operations and nearshore outsourcing for companies in fintech, healthcare, SaaS, ecommerce, and gaming. Its offerings include 24/7 customer service, email, live chat, in-app and phone support, trust and safety, compliance and fraud, quality assurance, and tech support. It also provides consulting and AI and automation services.","offerings":["24/7 customer service","email support","live chat support","in-app support","phone support","quality assurance","tech support","nearshore staffing"],"target_customers":["fintech companies","healthcare organizations","saas companies","ecommerce stores","gaming companies"],"business_model":["B2B"],"geo_scope":"unknown","headcount":"1001-5000","headcount_source":"linkedin","revenue":"50M-250M","revenue_source":"estimated","certifications":[],"langs":[],"linkedin":"https://www.linkedin.com/company/hire-horatio","reviews":[],"contact_points":0,"contact_phones":0,"page_types":[],"crawled":"2026-09-03","profiled":"2026-09-12","indexed":"2026-09-19","hiring_built":"2026-11-02","website_tech":["google_workspace","hubspot","meta","openai","vercel"],"hiring":{"open":28,"open_postings":28,"new_7d":5,"new_30d":5,"new_90d":5,"closed_30d":8,"countries":["CO","DO","HN"]},"hiring_functions":[["human_resources",7,2],["business_development_and_strategy",4,0],["customer_service_and_success",3,0],["education_and_training",2,0],["finance_and_accounting",2,0],["facilities_cleaning_and_security",1,1],["general_management_and_consulting",1,1],["skilled_trades_and_field_service",1,0],["unknown",1,0],["design_and_ux",0,0],["logistics_warehouse_and_transport",0,0]],"tech_jobs":[{"slug":"microsoft-excel","status":"active","confidence":"medium","jobs":7,"first_seen":"2026-10-21","function":"finance_and_accounting","quote":"• Excel / Google Sheets Avanzado","title":"Payroll Specialist (HN)"},{"slug":"google-sheets","status":"active","confidence":"medium","jobs":5,"first_seen":"2026-10-21","function":"finance_and_accounting","quote":"• Excel / Google Sheets Avanzado","title":"Payroll Specialist (HN)"},{"slug":"microsoft-office","status":"active","confidence":"medium","jobs":4,"first_seen":"2026-10-21","function":"finance_and_accounting","quote":"• Proficient with Microsoft Office Suite or related software.","title":"Human Resources Lead (HN)"},{"slug":"google-workspace","status":"active","confidence":"medium","jobs":3,"first_seen":"2026-10-21","function":"human_resources","quote":"• Tech-savvy (you are equally versed in MS Office, Google Suite, and Slack)","title":"PEC Specialist (HN)"},{"slug":"zendesk","status":"active","confidence":"medium","jobs":3,"first_seen":"2026-10-21","function":"customer_service_and_success","quote":"• Experience with Zendesk or similar ticketing platforms.","title":"Operations Manager (SDQ)"},{"slug":"gorgias","status":"active","confidence":"medium","jobs":2,"first_seen":"2026-10-21","function":"","quote":"• Proficiency in CRM software (e.g., Gorgias), customer support platforms, and cloud-hosted telephony systems.","title":"Team Lead Supervisor (Honduras)"},{"slug":"five9","status":"active","confidence":"medium","jobs":1,"first_seen":"2026-10-21","function":"customer_service_and_success","quote":null,"title":""},{"slug":"jazzhr","status":"active","confidence":"medium","jobs":1,"first_seen":"2026-10-21","function":"human_resources","quote":"• Work with ATS platforms (JazzHR, Mettl Assessment) making sure the applications are up to date and providing timely responses to our candidates.","title":"Recruitment Specialist (BOG)"},{"slug":"mercer-mettl","status":"active","confidence":"medium","jobs":1,"first_seen":"2026-10-21","function":"human_resources","quote":"• Work with ATS platforms (JazzHR, Mettl Assessment) making sure the applications are up to date and providing timely responses to our candidates.","title":"Recruitment Specialist (BOG)"},{"slug":"microsoft-word","status":"active","confidence":"medium","jobs":1,"first_seen":"2026-10-21","function":"finance_and_accounting","quote":"• Manejo de herramientas informáticas (Excel, Word, etc.)","title":"Auditor Interno Financiero (SDQ)"},{"slug":"nice-cxone","status":"active","confidence":"medium","jobs":1,"first_seen":"2026-10-21","function":"customer_service_and_success","quote":null,"title":""},{"slug":"salesforce","status":"active","confidence":"medium","jobs":1,"first_seen":"2026-10-21","function":"customer_service_and_success","quote":null,"title":""},{"slug":"slack","status":"active","confidence":"medium","jobs":1,"first_seen":"2026-10-21","function":"","quote":"• Tech-savvy (you are equally versed in MS Office, Google Suite, and Slack)","title":"PEC Specialist (HN)"},{"slug":"claude","status":"active","confidence":"low","jobs":1,"first_seen":"2026-10-23","function":"","quote":"• Data & AI Tools: Advanced Excel/Sheets, BI tools (Looker/Power BI/Tableau), SQL (a plus), and AI tools like Claude.","title":"Business Operations & Strategy Manager"}],"intents":[],"recent_postings":[{"id":12302908,"title":"Legal Analyst (SDQ)","city":"Distrito Nacional","function":"legal_compliance_and_risk","family":"legal_compliance_and_risk/paralegal_and_legal_support","seniority":"entry","posted":"2026-11-04","url":"https://hirehoratiocx.applytojob.com/apply/3SVZdy1kmP/Legal-Analyst-SDQ","tech":[]},{"id":12302907,"title":"Workforce Specialist (BOG)","city":"Bogota","function":"administration_and_office","family":"administration_and_office/scheduling_and_workforce_planning","seniority":"entry","posted":"2026-11-04","url":"https://hirehoratiocx.applytojob.com/apply/t9AmzpYLjg/Workforce-Specialist-BOG","tech":["gorgias","slack","google-workspace","google-sheets","google-slides"]},{"id":11805234,"title":"Recruiting Specialist (STI)","city":"Santiago","function":"human_resources","family":"human_resources/recruiting_and_talent_acquisition","seniority":"entry","posted":"2026-10-31","url":"https://hirehoratiocx.applytojob.com/apply/rEfQreF3op/Recruiting-Specialist-STI","tech":[]},{"id":11553470,"title":"Healthcare Operations Manager (SDQ)","city":"Distrito Nacional","function":"","family":null,"seniority":"manager","posted":"2026-10-30","url":"https://hirehoratiocx.applytojob.com/apply/b6bB4rHP1P/Healthcare-Operations-Manager-SDQ","tech":["google-workspace","microsoft-office"]},{"id":11553469,"title":"Recruiting Specialist (SDQ)","city":"Distrito Nacional","function":"human_resources","family":"human_resources/recruiting_and_talent_acquisition","seniority":"entry","posted":"2026-10-30","url":"https://hirehoratiocx.applytojob.com/apply/esu4hfHCGg/Recruiting-Specialist-SDQ","tech":[]},{"id":10689667,"title":"Operations Manager (SDQ)","city":"Distrito Nacional","function":"general_management_and_consulting","family":"general_management_and_consulting/general_and_operations_management","seniority":"manager","posted":"2026-10-28","url":"https://hirehoratiocx.applytojob.com/apply/EFGdlAhczl/Operations-Manager-SDQ","tech":["zendesk"]},{"id":10689666,"title":"Supervisora de Limpieza y Servicios","city":"San Pedro Sula","function":"facilities_cleaning_and_security","family":"facilities_cleaning_and_security/cleaning_and_janitorial","seniority":"entry","posted":"2026-10-28","url":"https://hirehoratiocx.applytojob.com/apply/TcCUpHv8sr/Supervisora-De-Limpieza-Y-Servicios","tech":[]},{"id":5512793,"title":"Especialista Junior de Recursos Humanos (BOG)","city":"Bogota","function":"human_resources","family":"human_resources/hr_generalist_and_business_partnering","seniority":"entry","posted":"2026-10-24","url":"https://hirehoratiocx.applytojob.com/apply/FJGKxZSrCV/Especialista-Junior-De-Recursos-Humanos-BOG","tech":[]}],"ats":"Jazzhr","similar":[{"domain":"hugotech.co","name":"Hugo","country":"US","city":"Chicago","headcount":"51-200","leaf":"bpo_and_call_centre_services","summary":"Hugo is a business process outsourcing provider that delivers customer experience, sales, trust and safety, and AI evaluation services for companies across mult."},{"domain":"fortuity.com","name":"Fortuity","country":"US","city":"Columbus","headcount":"51-200","leaf":"bpo_and_call_centre_services","summary":"Fortuity is a business process outsourcing (BPO) provider that offers customer support and back-office solutions for healthcare, insurance, and financial servic."},{"domain":"saidatech.net","name":"Saidatech","country":"US","city":"Addison","headcount":"51-200","leaf":"bpo_and_call_centre_services","summary":"Saidatech is a customer support outsourcing company that provides dedicated support teams for healthcare, insurance, e-commerce, and SaaS companies."},{"domain":"hugoinc.com","name":"Hugo Inc.","country":"US","city":"Chicago","headcount":"1001-5000","leaf":"bpo_and_call_centre_services","summary":"Hugo Inc."},{"domain":"roicallcentersolutions.com","name":"ROI Call Center Solutions","country":"US","city":"American Fork","headcount":"5001-10000","leaf":"bpo_and_call_centre_services","summary":"ROI Call Center Solutions is a call center outsourcing and BPO provider that offers contact center, customer service, and business support services for business."},{"domain":"firstfbintl.com","name":"Aii Consultant","country":"US","city":"Noida Sector 27","headcount":"51-200","leaf":"generalist_recruitment_agencies","summary":"Aii Consultant is a recruitment process outsourcing (RPO) and staffing services company that provides sourcing, screening, and recruiting support for businesses."}],"similar_scored":590,"customers":null,"as_of":"2026-11-05","updated_at":"2026-11-05","hash":"a8f285fd6a68cc1e","index_tier":1}