{"source":"Breaknorm","page":"https://breaknorm.co/company/intouchcx.com","license":"https://breaknorm.co/terms","domain":"intouchcx.com","name":"IntouchCX","legal_name":"IntouchCX","country":"US","country_second":"GB","city":"","admin1":"","vertical":"technology_software","subvertical":"b2b_saas_platforms","leaf":"customer_support_helpdesk_software","summary":"IntouchCX is a customer experience and AI services provider that delivers omnichannel support, back office processing, trust and safety, AI services, and advisory and transformation for brands. Its offerings include content moderation, fraud detection, data annotation, HITL training, automated QA analytics, journey mapping, and revenue cycle management. It operates campuses across North America, Latin America, the Caribbean, Asia Pacific, Europe, and Africa.","offerings":["omnichannel support","content moderation","fraud detection","data annotation","hitr training","automated qa analytics","journey mapping","revenue cycle management"],"target_customers":["retail and digital commerce","travel and transportation","consumer technology","entertainment gaming and media","financial services and fintech"],"business_model":["B2B"],"geo_scope":"international","headcount":"10001+","headcount_source":"linkedin","revenue":"1B+","revenue_source":"estimated","certifications":[],"langs":["en"],"linkedin":"https://www.linkedin.com/company/intouchcx","reviews":[],"contact_points":0,"contact_phones":0,"page_types":["team","locations","home","contact","services"],"crawled":"2026-08-10","profiled":"2026-08-16","indexed":"2026-09-18","hiring_built":"2026-11-02","website_tech":["cloudflare","amazon_trust_services","apple","atlassian","aws_route_53","bimi","canva","duo_security","godaddy","google_workspace","mailchimp","marketo","microsoft_365","salesforce","sendgrid","sparkpost","wiz","zendesk"],"hiring":{"open":252,"open_postings":263,"new_7d":7,"new_30d":60,"new_90d":164,"closed_30d":31,"countries":["CA","EG","HN","IN","PH","US"]},"hiring_functions":[["human_resources",40,10],["it_operations_and_business_systems",32,12],["education_and_training",19,1],["general_management_and_consulting",19,3],["quality_safety_and_environment",17,3],["data_and_ai",12,3],["administration_and_office",11,2],["product_program_and_project_management",9,1],["facilities_cleaning_and_security",8,3],["finance_and_accounting",6,0],["software_engineering",6,0],["marketing_and_communications",4,1],["legal_compliance_and_risk",3,0],["procurement_and_purchasing",3,2],["sales",3,1],["healthcare_clinical",2,0],["construction_and_civil",1,0],["customer_service_and_success",1,0],["design_and_ux",1,0],["hospitality_and_food_service",1,0]],"tech_jobs":[{"slug":"google-sheets","status":"active","confidence":"high","jobs":49,"first_seen":"2025-01-14","function":"","quote":"Own the final polish of our deliverables across Google Docs, Google Sheets, and Google Slides.","title":"Proposal Coordinator"},{"slug":"jira","status":"active","confidence":"high","jobs":13,"first_seen":"2025-11-19","function":"product_program_and_project_management","quote":"Provide hands-on support to end users through the Jira ticketing process and direct communication.","title":"Product Management Support Associate"},{"slug":"liveperson","status":"active","confidence":"high","jobs":7,"first_seen":"2025-10-16","function":"it_operations_and_business_systems","quote":"Troubleshoot/report specific line of business program issues (Logical Agent/LivePerson/third-party applications)","title":"IT Generalist"},{"slug":"google-bigquery","status":"active","confidence":"high","jobs":8,"first_seen":"2025-11-19","function":"data_and_ai","quote":"Partner with the Data Team to optimize datasets in Google BigQuery and build scalable workflows in Python.","title":"Workforce Data Science Lead"},{"slug":"linkedin","status":"active","confidence":"high","jobs":7,"first_seen":"2026-05-29","function":"human_resources","quote":"Job Bank, Monster, LinkedIn, Facebook, etc.","title":"Recruitment Manager"},{"slug":"python","status":"active","confidence":"high","jobs":14,"first_seen":"2026-04-06","function":"it_operations_and_business_systems","quote":"Partner with the Data Team to optimize datasets in Google BigQuery and build scalable workflows in Python.","title":"Workforce Data Science Lead"},{"slug":"google-meet","status":"active","confidence":"high","jobs":2,"first_seen":"2026-09-21","function":"","quote":"Connect with employees by using phone or Google Meet to close cases","title":"Senior Human Resources Executive"},{"slug":"salesforce","status":"active","confidence":"high","jobs":6,"first_seen":"2026-05-25","function":"","quote":"Build strategic target account lists using Salesforce, LinkedIn Sales Navigator, ZoomIn, and other sales intelligence platforms.","title":"Associate, Sales Leadership Development Program"},{"slug":"zendesk","status":"active","confidence":"high","jobs":6,"first_seen":"2026-05-27","function":"finance_and_accounting","quote":"Respond timely to internal stakeholders and customers through Zendesk and Slack","title":"Accounts Payable & E-payments Associate (Temporary)"},{"slug":"oracle-netsuite","status":"active","confidence":"high","jobs":5,"first_seen":"2026-09-02","function":"finance_and_accounting","quote":"Record deposits and cash payments based on the bank statements in NetSuite","title":"Accounts Payable & E-payments Associate (Temporary)"},{"slug":"google-ads","status":"active","confidence":"high","jobs":2,"first_seen":"2026-07-27","function":"marketing_and_communications","quote":"Optimize content across paid channels (Google Ads, Demandbase, LinkedIn, Meta, StackAdapt, Spotify).","title":"Campaign Manager, Demand Generation"},{"slug":"mongodb","status":"active","confidence":"high","jobs":2,"first_seen":"2026-05-13","function":"it_operations_and_business_systems","quote":"The ideal candidate will have advanced knowledge of Microsoft SQL Server (MSSQL), MySQL, and MongoDB, along with strong problem-solving skills and the ability to work in a fast-paced environment.","title":"Senior Database Administrator"},{"slug":"mysql","status":"active","confidence":"high","jobs":2,"first_seen":"2026-05-13","function":"","quote":"The ideal candidate will have advanced knowledge of Microsoft SQL Server (MSSQL), MySQL, and MongoDB, along with strong problem-solving skills and the ability to work in a fast-paced environment.","title":"Senior Database Administrator"},{"slug":"stackadapt","status":"active","confidence":"high","jobs":2,"first_seen":"2026-07-27","function":"marketing_and_communications","quote":"Optimize content across paid channels (Google Ads, Demandbase, LinkedIn, Meta, StackAdapt, Spotify).","title":"Campaign Manager, Demand Generation"}],"intents":[],"recent_postings":[{"id":11925128,"title":"IT Desktop Engineer","city":"","function":"it_operations_and_business_systems","family":"it_operations_and_business_systems/it_support_and_service_management","seniority":"entry","posted":"2026-11-02","url":"https://jobs.dayforcehcm.com/en-US/intouchcx/CANDIDATEPORTAL/jobs/19410","tech":["microsoft-windows","ios","android","linux"]},{"id":11796655,"title":"Sourcer, Campus Recruiting - People-Recruiting Strategy-Campus Recruiting Operations","city":"","function":"human_resources","family":"human_resources/recruiting_and_talent_acquisition","seniority":null,"posted":"2026-10-31","url":"https://jobs.dayforcehcm.com/en-US/intouchcx/CANDIDATEPORTAL/jobs/19408","tech":["linkedin-recruiter"]},{"id":11796657,"title":"Team Lead, Consumer Beauty","city":"","function":"","family":null,"seniority":"manager","posted":"2026-10-30","url":"https://jobs.dayforcehcm.com/en-US/intouchcx/CANDIDATEPORTAL/jobs/19401","tech":[]},{"id":11796656,"title":"Team Lead, Professional Products Beauty","city":"","function":"","family":null,"seniority":"manager","posted":"2026-10-30","url":"https://jobs.dayforcehcm.com/en-US/intouchcx/CANDIDATEPORTAL/jobs/19405","tech":[]},{"id":11540675,"title":"Operations Manager","city":"","function":"general_management_and_consulting","family":"general_management_and_consulting/general_and_operations_management","seniority":"manager","posted":"2026-10-30","url":"https://jobs.dayforcehcm.com/en-US/intouchcx/CANDIDATEPORTAL/jobs/19394","tech":[]},{"id":11540676,"title":"Team Lead (French/English Bilingual)","city":"Cairo","function":"","family":null,"seniority":"manager","posted":"2026-10-29","url":"https://jobs.dayforcehcm.com/en-US/intouchcx/CANDIDATEPORTAL/jobs/19388","tech":[]},{"id":11199003,"title":"Reporting Analyst (People Solutions)","city":"","function":"data_and_ai","family":"data_and_ai/business_intelligence","seniority":null,"posted":"2026-10-29","url":"https://jobs.dayforcehcm.com/en-US/intouchcx/CANDIDATEPORTAL/jobs/19361","tech":["google-sheets","microsoft-excel"]},{"id":11199002,"title":"Workforce Manager","city":"","function":"administration_and_office","family":"administration_and_office/scheduling_and_workforce_planning","seniority":"manager","posted":"2026-10-29","url":"https://jobs.dayforcehcm.com/en-US/intouchcx/CANDIDATEPORTAL/jobs/19367","tech":[]}],"ats":"Dayforce","similar":[{"domain":"empireonecx.com","name":"EmpireOneCX","country":"US","city":"Toronto","headcount":"201-500","leaf":"bpo_and_call_centre_services","summary":"EmpireOneCX is a business process outsourcing company that provides AI-assisted customer experience and BPO services for businesses across North America, Asia, ."},{"domain":"ibex.co","name":"ibex","country":"US","city":null,"headcount":"10001+","leaf":"bpo_and_call_centre_services","summary":"ibex is a customer experience (CX) outsourcing service for startups, scale-ups and blue-chip brands that manages contact centers, digital marketing and customer."},{"domain":"conectys.com","name":"Conectys","country":"US","city":null,"headcount":"1001-5000","leaf":"digital_transformation_consulting","summary":"Conectys is a business transformation outsourcing partner that provides customer experience management, trust and safety content moderation, data annotation, an."},{"domain":"apexamerica.com.br","name":"Apex America","country":"BR","city":null,"headcount":"501-1000","leaf":"bpo_and_call_centre_services","summary":"Apex America is a BPO contact center and customer experience services provider that offers customer engagement, CX consulting, and AI and digital services for b."},{"domain":"glowtouch.com","name":"GlowTouch","country":"US","city":null,"headcount":"1001-5000","leaf":"bpo_and_call_centre_services","summary":"GlowTouch is a service provider that offers outsourcing across contact centers, business processes, and technology for businesses and enterprises."},{"domain":"winixx.net","name":"Winixx","country":"US","city":null,"headcount":"1001-5000","leaf":"business_intelligence_analytics_software","summary":"Winixx is a technology company that provides AI, analytics, supply chain, and business operations software for businesses across multiple industries."}],"similar_scored":579,"customers":null,"as_of":"2026-11-03","updated_at":"2026-11-03","hash":"09b6a5e936c97b63","index_tier":1}