{"source":"Breaknorm","page":"https://breaknorm.co/company/monese.com","license":"https://breaknorm.co/terms","domain":"monese.com","name":"Monese","legal_name":"Monese","country":"GB","country_second":"US","city":"London","admin1":"England","vertical":"business_finance_services","subvertical":"payment_processing_gateways","leaf":"consumer_money_transfer_and_wallets","summary":"Monese is a digital banking service that provides mobile money accounts, transfers, and card payments for individuals and companies. Its offerings include instant and joint accounts, a debit card, savings pots, a credit builder, and cash advances. 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Incident Workflow & Metrics: Own the incident workflow in Jira Service Management (templates, runbooks, on-call routing) and report core incident metrics (MTTA, MTTR, recurrence, and SLA adherence).","title":"Resilience & Incident Operations Manager"},{"slug":"aws","status":"active","confidence":"high","jobs":2,"first_seen":"2025-08-08","function":"software_engineering","quote":null,"title":"Backend  Engineer"},{"slug":"google-workspace","status":"active","confidence":"medium","jobs":2,"first_seen":"2026-10-07","function":"administration_and_office","quote":null,"title":""},{"slug":"opsgenie","status":"active","confidence":"medium","jobs":2,"first_seen":"2026-10-05","function":"","quote":"• Tooling Mastery: Hands-on experience configuring and operating incident/service management platforms (Jira Service Management, OpsGenie, PagerDuty, or Statuspage) to drive MTTA/MTTR reduction and SLA tracking.","title":"Resilience & Incident Operations 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