{"source":"Breaknorm","page":"https://breaknorm.co/company/neweratech.com.au","license":"https://breaknorm.co/terms","domain":"neweratech.com.au","name":"New Era Technology","legal_name":"New Era Technology","country":"AU","country_second":"GB","city":"","admin1":"","vertical":"technology_software","subvertical":"managed_it_services","leaf":"it_services_and_consulting","summary":"New Era Technology is a technology services provider that delivers end-to-end IT solutions for businesses, enterprises, and government organizations. Its offerings include managed services, cloud services, cyber security, voice and VoIP solutions, and helpdesk support. It serves industries such as banking, finance, healthcare, education, and government, with clients across Australia and internationally.","offerings":["private, public or hybrid cloud services","cyber security and threat monitoring","access control and surveillance","voip phone systems","free consultation"],"target_customers":["global enterprise","banking and finance","healthcare","education","government"],"business_model":["B2B","B2G"],"geo_scope":"international","headcount":"201-500","headcount_source":"linkedin","revenue":"50M-250M","revenue_source":"estimated","certifications":[],"langs":["en","es","fr"],"linkedin":"https://www.linkedin.com/company/new-era-tech-au","reviews":[],"contact_points":1,"contact_phones":1,"page_types":["home"],"crawled":"2026-10-29","profiled":"2026-10-31","indexed":"2026-11-01","hiring_built":"2026-11-02","website_tech":["hubspot"],"hiring":{"open":2,"open_postings":2,"new_7d":0,"new_30d":0,"new_90d":1,"closed_30d":0,"countries":[]},"hiring_functions":[["it_operations_and_business_systems",2,0]],"tech_jobs":[{"slug":"active-directory","status":"active","confidence":"high","jobs":1,"first_seen":"2026-09-24","function":"it_operations_and_business_systems","quote":"• Perform basic Active Directory & Microsoft 365 admin tasks.","title":"Service Desk Engineer"},{"slug":"it-glue","status":"active","confidence":"high","jobs":1,"first_seen":"2026-09-24","function":"it_operations_and_business_systems","quote":"• Follow knowledge base articles (KBAs) and update IT Glue documentation as needed.","title":"Service Desk Engineer"},{"slug":"microsoft-windows","status":"active","confidence":"high","jobs":1,"first_seen":"2026-09-24","function":"it_operations_and_business_systems","quote":"• Desktop/laptop hardware & software (Windows/macOS, Office 365, printers, peripherals).","title":"Service Desk Engineer"},{"slug":"autotask-psa","status":"active","confidence":"medium","jobs":1,"first_seen":"2026-09-24","function":"it_operations_and_business_systems","quote":"• Log, categorize, prioritize, and track incidents and service requests in ConnectWise/Autotask Ticketing tool.","title":"Service Desk Engineer"},{"slug":"connectwise","status":"active","confidence":"medium","jobs":1,"first_seen":"2026-09-24","function":"it_operations_and_business_systems","quote":"• Log, categorize, prioritize, and track incidents and service requests in ConnectWise/Autotask Ticketing tool.","title":"Service Desk Engineer"},{"slug":"macos","status":"active","confidence":"medium","jobs":1,"first_seen":"2026-09-24","function":"it_operations_and_business_systems","quote":"• Desktop/laptop hardware & software (Windows/macOS, Office 365, printers, peripherals).","title":"Service Desk Engineer"},{"slug":"microsoft-365","status":"active","confidence":"medium","jobs":1,"first_seen":"2026-09-24","function":"it_operations_and_business_systems","quote":"• Desktop/laptop hardware & software (Windows/macOS, Office 365, printers, peripherals).","title":"Service Desk Engineer"},{"slug":"tcp-ip","status":"active","confidence":"medium","jobs":1,"first_seen":"2026-09-24","function":"it_operations_and_business_systems","quote":"• Fundamental understanding of networking concepts, including TCP/IP, DNS, DHCP, Wi-Fi, and VPN.","title":"Service Desk Engineer"},{"slug":"teamviewer","status":"active","confidence":"medium","jobs":1,"first_seen":"2026-09-24","function":"it_operations_and_business_systems","quote":"• Use remote support tools (TeamViewer, RMM, Screen Connect) to assist users.","title":"Service Desk Engineer"},{"slug":"cisco","status":"active","confidence":"low","jobs":1,"first_seen":"2026-06-10","function":"it_operations_and_business_systems","quote":"• Relevant certifications (e.g., Microsoft, Fortinet, Citrix, Cisco, VMware)","title":"Solutions Architect (MSP)"},{"slug":"citrix","status":"active","confidence":"low","jobs":1,"first_seen":"2026-06-10","function":"it_operations_and_business_systems","quote":"• Relevant certifications (e.g., Microsoft, Fortinet, Citrix, Cisco, VMware)","title":"Solutions Architect (MSP)"},{"slug":"fortinet","status":"active","confidence":"low","jobs":1,"first_seen":"2026-06-10","function":"it_operations_and_business_systems","quote":"• Relevant certifications (e.g., Microsoft, Fortinet, Citrix, Cisco, VMware)","title":"Solutions Architect (MSP)"},{"slug":"microsoft-azure","status":"active","confidence":"low","jobs":1,"first_seen":"2026-09-24","function":"it_operations_and_business_systems","quote":"• Exposure to Azure, Intune, or Entra ID.","title":"Service Desk Engineer"},{"slug":"microsoft-entra-id","status":"active","confidence":"low","jobs":1,"first_seen":"2026-09-24","function":"it_operations_and_business_systems","quote":"• Exposure to Azure, Intune, or Entra ID.","title":"Service Desk Engineer"}],"intents":[],"recent_postings":[{"id":6378883,"title":"Service Desk Engineer","city":"","function":"it_operations_and_business_systems","family":"it_operations_and_business_systems/it_support_and_service_management","seniority":"entry","posted":"2026-09-24","url":"https://job-boards.greenhouse.io/neweratechau/jobs/8841994002","tech":["connectwise","autotask-psa","microsoft-windows","macos","microsoft-365","it-glue"]},{"id":6378884,"title":"Solutions Architect (MSP)","city":"","function":"it_operations_and_business_systems","family":"it_operations_and_business_systems/solution_and_enterprise_architecture","seniority":"senior","posted":"2026-06-10","url":"https://job-boards.greenhouse.io/neweratechau/jobs/8583301002","tech":[]}],"ats":"Greenhouse","similar":[{"domain":"microexcel.com","name":"New Era Technology","country":"US","city":null,"headcount":"1001-5000","leaf":"it_services_and_consulting","summary":"New Era Technology is an IT services provider that delivers modern workplace, data networking, cybersecurity, digital transformation, AI, and end-to-end IT serv."},{"domain":"turnertech.com","name":"Turner Tech","country":"US","city":"Burbank","headcount":"51-200","leaf":"sme_managed_it_services","summary":"Turner Tech is an IT service provider that offers outsourced IT solutions, including service desk, network and security operations centers, and cybersecurity, f."},{"domain":"uebiz.com","name":"Universal Technology Solutions","country":"US","city":"Hoboken","headcount":"51-200","leaf":"it_services_and_consulting","summary":"Universal Technology Solutions is a technology services company that provides cloud, network security, and wireless mobility solutions for businesses and enterp."},{"domain":"aethratech.com","name":"AethraTech","country":"US","city":null,"headcount":"51-200","leaf":"it_services_and_consulting","summary":"AethraTech is an IT services company that provides AI-powered IT solutions for enterprises across multiple industries."},{"domain":"libsysinc.com","name":"libsysinc.com","country":"US","city":"Naperville","headcount":"501-1000","leaf":"it_services_and_consulting","summary":"The company is an IT services provider that delivers enterprise IT solutions, including IT consulting, AI and machine learning, SAP services, cloud and DevOps, ."},{"domain":"tecala.com.au","name":"Tecala","country":"AU","city":"Norwest","headcount":"51-200","leaf":"it_services_and_consulting","summary":"Tecala is an Australian technology and IT services provider that offers consulting, managed services, cloud, cyber security, automation, data and AI to mid-mark."}],"similar_scored":589,"customers":null,"as_of":"2026-11-03","updated_at":"2026-11-03","hash":"b01e9fe3698ade53","index_tier":1}