{"source":"Breaknorm","page":"https://breaknorm.co/company/omilia.com","license":"https://breaknorm.co/terms","domain":"omilia.com","name":"Omilia","legal_name":"Omilia","country":"US","country_second":"GB","city":"","admin1":"","vertical":"technology_software","subvertical":"b2b_saas_platforms","leaf":"ai_agent_automation_platforms","summary":"Omilia is a software company that provides self-learning AI customer service automation for businesses and enterprises. Its offerings include voice and chat agents, security and authentication agents, agent insights, TalkGuard anti-fraud, and Workforce AI quality management. It serves industries such as financial services, insurance, healthcare, government, retail, automotive, travel and hospitality, and quick-service restaurants.","offerings":["service agents","security agents","agent insights","csr copilot","workforce ai","talkguard anti-fraud"],"target_customers":["financial services","insurance","utilities","retail","automotive","travel and hospitality","healthcare","government","quick-service restaurants","retail and automotive"],"business_model":["B2B","B2B2C"],"geo_scope":"international","headcount":"201-500","headcount_source":"linkedin","revenue":"10M-50M","revenue_source":"estimated","certifications":["cyber_essentials","hipaa","iso_27001"],"langs":["en"],"linkedin":"https://www.linkedin.com/company/omilia-ltd","reviews":[],"contact_points":0,"contact_phones":0,"page_types":["home"],"crawled":"2026-10-29","profiled":"2026-10-31","indexed":"2026-11-01","hiring_built":"2026-11-02","website_tech":[],"hiring":{"open":19,"open_postings":20,"new_7d":0,"new_30d":4,"new_90d":26,"closed_30d":22,"countries":["AR","AU","CA","CN","ES","FR","GB","GR","IT","PH","PL","PT","US"]},"hiring_functions":[["data_and_ai",7,1],["arts_media_and_entertainment",5,1],["sales",3,2],["business_development_and_strategy",1,0],["software_engineering",1,0]],"tech_jobs":[{"slug":"salesforce","status":"active","confidence":"high","jobs":2,"first_seen":"2026-10-19","function":"sales","quote":"• Maintain Salesforce as the system of record, keeping opportunity stages, ARR values, close dates, and next steps current at all times.","title":"Account Executive, Spain"},{"slug":"javascript","status":"active","confidence":"high","jobs":3,"first_seen":"2026-09-18","function":"data_and_ai","quote":"• Using JavaScript to code application logic;","title":"Conversational AI Application Developer (English and Greek speaker)"},{"slug":"c-plus-plus","status":"active","confidence":"high","jobs":2,"first_seen":"2026-09-04","function":"software_engineering","quote":"The Senior C/C++ Engineer sits within Omilia's product engineering team, building and maintaining performance-critical systems software that underpins Omilia's conversational AI infrastructure.","title":"Senior C/C++ Engineer"},{"slug":"asterisk","status":"active","confidence":"high","jobs":1,"first_seen":"2026-09-04","function":"software_engineering","quote":"The role requires strong systems-level programming fundamentals and, ideally, prior exposure to telephony or real-time communications stacks such as Asterisk-based voice platforms, SIP signaling, and dialplan engineering.","title":"Senior C/C++ Engineer"},{"slug":"python","status":"active","confidence":"medium","jobs":10,"first_seen":"2026-04-30","function":"data_and_ai","quote":"• Knowledge of Java, Python, SQL and/or bash scripting.","title":"Computational Linguist / Language Engineer"},{"slug":"java","status":"active","confidence":"medium","jobs":7,"first_seen":"2026-05-28","function":"data_and_ai","quote":"• Knowledge of Java, Python, SQL and/or bash scripting.","title":"Computational Linguist"},{"slug":"sip","status":"active","confidence":"medium","jobs":5,"first_seen":"2026-06-08","function":"data_and_ai","quote":"• Strong understanding of enterprise integration patterns (APIs, REST, SIP, WebRTC).","title":"Solution Consultant Director - APAC (Player/Coach)"},{"slug":"genesys","status":"active","confidence":"medium","jobs":3,"first_seen":"2026-09-29","function":"","quote":"• Deep familiarity with contact centre technology, CCaaS platforms (Genesys, Avaya, NICE, Cisco, etc.), and telephony architecture.","title":"Solution Consultant Director - APAC (Player/Coach)"},{"slug":"gitlab","status":"active","confidence":"medium","jobs":3,"first_seen":"2026-08-26","function":"","quote":"• Familiarity with GitLab and Jira.","title":"Computational Linguist"},{"slug":"sql","status":"active","confidence":"medium","jobs":3,"first_seen":"2026-08-26","function":"","quote":"• Knowledge of Java, Python, SQL and/or bash scripting.","title":"Computational Linguist / Language Engineer"},{"slug":"webrtc","status":"active","confidence":"medium","jobs":3,"first_seen":"2026-09-04","function":"","quote":"• Strong understanding of enterprise integration patterns (APIs, REST, SIP, WebRTC).","title":"Solution Consultant Director - APAC (Player/Coach)"},{"slug":"amazon-lex","status":"active","confidence":"medium","jobs":2,"first_seen":"2026-09-16","function":"","quote":"• Proven delivery track record with at least one major conversational AI platform: Omilia OCP, Cognigy, Kore.ai, Google CCAI, Nuance, Amazon Lex, or equivalent.","title":"Senior Conversational AI Delivery Engineer"},{"slug":"google-contact-center-ai","status":"active","confidence":"medium","jobs":2,"first_seen":"2026-09-16","function":"","quote":"• Proven delivery track record with at least one major conversational AI platform: Omilia OCP, Cognigy, Kore.ai, Google CCAI, Nuance, Amazon Lex, or equivalent.","title":"Senior Conversational AI Delivery Engineer"},{"slug":"microsoft-copilot","status":"active","confidence":"medium","jobs":2,"first_seen":"2026-09-16","function":"","quote":"d solution proposals and technical response documents that map Omilia's platform capabilities (OCP, miniApps, Pathfinder, CoPilot, TalkGuard, OptimizeIQ) to each prospect's identified use cases, business outcomes, and technical environment.","title":"Solution Consultant, Iberia"}],"intents":[],"recent_postings":[{"id":422261,"title":"Solution Consultant, Iberia","city":"","function":"sales","family":"sales/sales_engineering_and_presales","seniority":"senior","posted":"2026-10-21","url":"https://apply.workable.com/j/E9F62FE828","tech":["microsoft-copilot","salesforce","sip","webrtc","servicenow","microsoft-dynamics-365"]},{"id":422231,"title":"Account Executive, Spain","city":"","function":"sales","family":"sales/account_executive_new_business","seniority":"senior","posted":"2026-10-19","url":"https://apply.workable.com/j/0E110E63CB","tech":["salesforce"]},{"id":422241,"title":"Freelance Transcribers - 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