{"source":"Breaknorm","page":"https://breaknorm.co/company/rezo.ai","license":"https://breaknorm.co/terms","domain":"rezo.ai","name":"Rezo.ai","legal_name":"Rezo.ai","country":"IN","country_second":"US","city":"Nepz Post Office","admin1":"Uttar Pradesh","vertical":"technology_software","subvertical":"b2b_saas_platforms","leaf":"customer_support_helpdesk_software","summary":"Rezo.ai is an AI customer experience platform for enterprises that provides agentic AI, omnichannel customer support, and automation across voice, chat, email and social channels. Its offerings include an intelligent routing engine, AI voice agents, AI engagement automation, CX analytics and insights, and real-time AI assistance. It targets industries such as banking, NBFC, automobiles, consumer durables and telecom.","offerings":["agentic ai customer support platform","intelligent routing engine","ai voice agents","ai engagement automation","cx analytics and insights","real-time ai assistance","ai technology and cloud infrastructure"],"target_customers":["banking","nbfc","automobiles","consumer durables","telecom","banking and finance","automobile industry"],"business_model":["B2B"],"geo_scope":"unknown","headcount":"51-200","headcount_source":"linkedin","revenue":"10M-50M","revenue_source":"estimated","certifications":["hipaa","pci_dss","soc2"],"langs":["en"],"linkedin":"https://www.linkedin.com/company/rezo-ai","reviews":[],"contact_points":3,"contact_phones":1,"page_types":["privacy","pricing","terms","home","contact","careers","references"],"crawled":"2026-08-02","profiled":"2026-08-15","indexed":"2026-09-18","hiring_built":"2026-11-04","website_tech":["hubspot","amazon_ses","atlassian","cloudflare","google_workspace","mailchimp","microsoft_365","projectdiscovery"],"hiring":{"open":10,"open_postings":10,"new_7d":0,"new_30d":5,"new_90d":11,"closed_30d":3,"countries":["IN"]},"hiring_functions":[["sales",3,2],["data_and_ai",2,1],["it_operations_and_business_systems",2,1],["software_engineering",2,0],["product_program_and_project_management",1,1],["customer_service_and_success",0,0],["quality_safety_and_environment",0,0]],"tech_jobs":[{"slug":"microsoft-power-bi","status":"active","confidence":"high","jobs":1,"first_seen":"2026-10-27","function":"data_and_ai","quote":"• Dashboarding & BI: Design and maintain interactive Power BI dashboards to track key performance indicators (KPIs) and operational metrics.","title":"Junior Data Analyst"},{"slug":"microsoft-power-query","status":"active","confidence":"high","jobs":1,"first_seen":"2026-10-27","function":"data_and_ai","quote":"• Ad-Hoc Analysis: Conduct quick, data-driven deep dives using Advanced Excel (PivotTables, Power Query, complex formulas) to resolve immediate operational queries.","title":"Junior Data Analyst"},{"slug":"asterisk","status":"active","confidence":"high","jobs":2,"first_seen":"2026-08-04","function":"it_operations_and_business_systems","quote":"Role & responsibilities Telephony - Build and maintain Asterisk and FreeSWITCH installation, upgrades, configuration, hardening - Write and debug dial plans: routing, IVR, queues, time conditions, failover - Root cause from SIP traces and","title":"Cloud Engineer (Telephony)"},{"slug":"freeswitch","status":"active","confidence":"high","jobs":2,"first_seen":"2026-08-04","function":"it_operations_and_business_systems","quote":"Role & responsibilities Telephony - Build and maintain Asterisk and FreeSWITCH installation, upgrades, configuration, hardening - Write and debug dial plans: routing, IVR, queues, time conditions, failover - Root cause from SIP traces and","title":"Cloud Engineer (Telephony)"},{"slug":"java","status":"active","confidence":"high","jobs":1,"first_seen":"2026-09-28","function":"software_engineering","quote":"targets, including streaming, cancellation and mid-utterance interruption Integrate speech services into our existing Java-based platform and telephony infrastructure Instrument the full latency budget end to end and find where the millisec","title":"Senior Backend Engineer - Speech Platform"},{"slug":"linux","status":"active","confidence":"high","jobs":1,"first_seen":"2026-08-04","function":"it_operations_and_business_systems","quote":"About the Role About the role You will own and manage our telephony platform and the Linux systems.","title":"Cloud Engineer (Telephony)"},{"slug":"ntp","status":"active","confidence":"high","jobs":1,"first_seen":"2026-08-04","function":"it_operations_and_business_systems","quote":"capacity, backups, recovery - Diagnose system-level performance problems - Manage the networking stack: routing, DNS, NTP, firewalls, and the packet path a call actually takes Cloud & DevOps (where the role grows ) - Cloud fundamentals, the","title":"Cloud Engineer (Telephony)"},{"slug":"sql","status":"active","confidence":"medium","jobs":3,"first_seen":"2026-07-09","function":"data_and_ai","quote":"Key Responsibilities • Database Management & SQL: Write, run, and optimize SQL queries to extract, aggregate, and clean data from relational databases.","title":"Junior Data Analyst"},{"slug":"microsoft-excel","status":"active","confidence":"medium","jobs":2,"first_seen":"2026-10-14","function":"data_and_ai","quote":"• Ad-Hoc Analysis: Conduct quick, data-driven deep dives using Advanced Excel (PivotTables, Power Query, complex formulas) to resolve immediate operational queries.","title":"Junior Data Analyst"},{"slug":"confluence","status":"active","confidence":"medium","jobs":1,"first_seen":"2026-10-27","function":"","quote":"- Proficiency in JIRA, Figma, Confluence, or similar tools.","title":"Product Manager"},{"slug":"figma","status":"active","confidence":"medium","jobs":1,"first_seen":"2026-10-27","function":"","quote":"- Proficiency in JIRA, Figma, Confluence, or similar tools.","title":"Product Manager"},{"slug":"jira","status":"active","confidence":"medium","jobs":1,"first_seen":"2026-10-27","function":"","quote":"- Proficiency in JIRA, Figma, Confluence, or similar tools.","title":"Product Manager"},{"slug":"microsoft-office","status":"active","confidence":"medium","jobs":1,"first_seen":"2026-10-14","function":"","quote":" Expertise in CRM software and MS Office (especially Excel).","title":"Enterprise Account Manager"},{"slug":"python","status":"active","confidence":"medium","jobs":3,"first_seen":"2026-08-04","function":"data_and_ai","quote":"team Requirements Must have skills: 3–4 years in ML, with at least 18 months on speech or audio specifically Strong Python and PyTorch; comfortable reading a paper and implementing it Hands-on experience fine-tuning at least one production","title":"ML Engineer - Speech"}],"intents":[],"recent_postings":[{"id":9397604,"title":"Product Manager","city":"Noida","function":"product_program_and_project_management","family":"product_program_and_project_management/product_management","seniority":"entry","posted":"2026-10-27","url":"https://rezo.zohorecruit.in/jobs/Careers/150935000008661090/Product-Manager","tech":["jira","figma","confluence"]},{"id":9397603,"title":"Junior Data Analyst","city":"Noida","function":"data_and_ai","family":"data_and_ai/data_analysis","seniority":"entry","posted":"2026-10-27","url":"https://rezo.zohorecruit.in/jobs/Careers/150935000008661108/Junior-Data-Analyst","tech":["sql","microsoft-power-bi","microsoft-excel","microsoft-power-query"]},{"id":6517311,"title":"Enterprise Account Manager","city":"Noida","function":"sales","family":"sales/account_management","seniority":"mid","posted":"2026-10-14","url":"https://rezo.zohorecruit.in/jobs/Careers/150935000007781778/Enterprise-Account-Manager","tech":["microsoft-office","microsoft-excel"]},{"id":6517318,"title":"Senior Business Analyst","city":"Noida","function":"it_operations_and_business_systems","family":"it_operations_and_business_systems/business_systems_analysis","seniority":"senior","posted":"2026-10-12","url":"https://rezo.zohorecruit.in/jobs/Careers/150935000008563123/Senior-Business-Analyst","tech":["sql"]},{"id":6517317,"title":"Enterprise Sales Manager","city":"Noida","function":"sales","family":"sales/account_executive_new_business","seniority":"mid","posted":"2026-10-06","url":"https://rezo.zohorecruit.in/jobs/Careers/150935000008511260/Enterprise-Sales-Manager","tech":[]},{"id":6517316,"title":"ML Engineer - Speech","city":"Noida","function":"data_and_ai","family":"data_and_ai/ml_ai_engineering","seniority":null,"posted":"2026-09-28","url":"https://rezo.zohorecruit.in/jobs/Careers/150935000008351582/ML-Engineer-Speech","tech":["python","pytorch"]},{"id":6517315,"title":"Senior Backend Engineer - Speech Platform","city":"Noida","function":"software_engineering","family":"software_engineering/backend_development","seniority":"senior","posted":"2026-09-28","url":"https://rezo.zohorecruit.in/jobs/Careers/150935000008351737/Senior-Backend-Engineer-Speech-Platform","tech":["java","python","websocket","microsoft-azure"]},{"id":6517312,"title":"Sales Development Representative","city":"Noida","function":"sales","family":"sales/sales_development","seniority":"entry","posted":"2026-09-18","url":"https://rezo.zohorecruit.in/jobs/Careers/150935000007781876/Sales-Development-Representative","tech":[]}],"ats":"Zoho_recruit","similar":[{"domain":"ozonetel.com","name":"Ozonetel","country":"US","city":null,"headcount":"201-500","leaf":"customer_support_helpdesk_software","summary":"Ozonetel is a customer experience technology company that provides conversational AI, voice AI agents, and cloud contact center software for enterprises."},{"domain":"beexcc.com","name":"Beex","country":"PE","city":null,"headcount":"51-200","leaf":"customer_support_helpdesk_software","summary":"Beex is a contact center and omnichannel communication platform for businesses that unifies customer service, sales and payments across channels."},{"domain":"observe.ai","name":"Observe.AI","country":"US","city":"Redwood City","headcount":"201-500","leaf":"ai_agent_automation_platforms","summary":"Observe.AI is a software company that provides an AI agent platform for customer experience, building agents for customers, frontline teams, and operations."},{"domain":"kaizenanalytix.com","name":"Kaizen","country":"US","city":"Atlanta","headcount":"51-200","leaf":"business_intelligence_analytics_software","summary":"Kaizen is an analytics and AI services company that helps businesses understand data to predict outcomes and continuously improve performance."},{"domain":"fpt.ai","name":"FPT.AI","country":"VN","city":"Tân An","headcount":"201-500","leaf":"ai_agent_automation_platforms","summary":"FPT.AI is an artificial intelligence platform provider that offers AI solutions for customer experience, digital workforce, and operational excellence across ba."},{"domain":"jtsglskm.com","name":"z6.com数码","country":"CN","city":null,"headcount":"51-200","leaf":"cloud_hosting_and_paas_platforms","summary":"z6.com数码 is an IT and AI technology company that develops large models, cloud computing, data governance, and industrial automation solutions for businesses and."}],"similar_scored":582,"customers":null,"as_of":"2026-11-05","updated_at":"2026-11-05","hash":"5b9468213eb612e9","index_tier":1}