{"source":"Breaknorm","page":"https://breaknorm.co/company/sierra.ai","license":"https://breaknorm.co/terms","domain":"sierra.ai","name":"Sierra","legal_name":"Sierra","country":"US","country_second":"CA","city":"San Francisco","admin1":"California","vertical":"technology_software","subvertical":"b2b_saas_platforms","leaf":"ai_agent_automation_platforms","summary":"Sierra is a software company that provides a conversational AI platform for businesses, building AI agents across chat, SMS, WhatsApp, email, voice, and ChatGPT. Its offerings include Ghostwriter, an AI agent builder that creates production-ready, multilingual agents from SOPs, transcripts, and recordings, plus agent optimization and insights. It serves enterprise customers in financial services, healthcare, telecommunications, media, and retail.","offerings":["ghostwriter ai agent builder","agent studio","insights","horizon","explorer","channel support"],"target_customers":["financial services","healthcare","telecommunications","media","retail and consumer 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integrate frontend features with our GraphQL API and occasionally update server-side code (we use Go/gqlgen) to unblock frontend work.","title":"Software Engineer, Frontend"},{"slug":"terraform","status":"active","confidence":"high","jobs":8,"first_seen":"2025-10-21","function":"it_operations_and_business_systems","quote":"• Design, build, and operate Sierra’s cloud infrastructure across AWS and GCP (and soon Azure) using Terraform and Kubernetes.","title":"Software Engineer, Cloud Infrastructure"},{"slug":"kubernetes","status":"active","confidence":"high","jobs":4,"first_seen":"2026-02-12","function":"software_engineering","quote":"• Design, build, and operate Sierra’s cloud infrastructure across AWS and GCP (and soon Azure) using Terraform and Kubernetes.","title":"Software Engineer, Cloud Infrastructure"},{"slug":"figma","status":"active","confidence":"high","jobs":5,"first_seen":"2025-06-04","function":"","quote":"• Craft pixel-perfect user experiences: Work closely with our design 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talent","title":"Technical Recruiter (Fixed Term Position)"},{"slug":"model-context-protocol","status":"active","confidence":"high","jobs":2,"first_seen":"2026-02-06","function":"software_engineering","quote":"An example is extending our MCP integrations to support MCP UI, which allows customers to dynamically host their custom UI resources on our embedded chat windows.","title":"Software Engineer, Agent - Travel , Transportation & Hospitality"},{"slug":"okta","status":"active","confidence":"high","jobs":2,"first_seen":"2026-08-22","function":"it_operations_and_business_systems","quote":"• SaaS Administration: Handle routine administration in Okta, Google Workspace, and other core applications, including users and groups, app assignments, access changes, licensing, and basic audit-log review.","title":"IT Support Specialist"},{"slug":"clay","status":"active","confidence":"high","jobs":1,"first_seen":"2026-01-29","function":"sales","quote":"Own our enrichment infrastructure end-to-end: the pipelines that take a new signup, demo request, or event attendee list and return a fully enriched, scored, Salesforce-upserted record across Clay, ZoomInfo, Cognism, and LLM-powered sources","title":"GTM Engineer"},{"slug":"cognism","status":"active","confidence":"high","jobs":1,"first_seen":"2026-01-29","function":"sales","quote":"Own our enrichment infrastructure end-to-end: the pipelines that take a new signup, demo request, or event attendee list and return a fully enriched, scored, Salesforce-upserted record across Clay, ZoomInfo, Cognism, and LLM-powered sources","title":"GTM Engineer"}],"intents":[],"recent_postings":[{"id":11804702,"title":"Research Intern","city":"San Francisco","function":"research_and_science","family":"research_and_science/scientific_research","seniority":"training","posted":"2026-10-31","url":"https://jobs.ashbyhq.com/Sierra/ef896ee9-e903-4a1f-84c2-537373cb9081","tech":["python","pytorch"]},{"id":11804703,"title":"Operations Manager, Product & 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Lead","city":"London","function":"sales","family":"sales/sales_operations_and_enablement","seniority":"senior","posted":"2026-10-29","url":"https://jobs.ashbyhq.com/Sierra/fc4f328a-f09d-4861-9b3b-8884a7599ff3","tech":[]}],"ats":"Ashby","similar":[{"domain":"druidai.com","name":"Druid AI","country":"US","city":null,"headcount":"51-200","leaf":"ai_agent_automation_platforms","summary":"Druid AI is a software company that builds and orchestrates AI agents and agentic workflows for enterprise teams."},{"domain":"sobot.io","name":"Sobot","country":"US","city":"Tim","headcount":"501-1000","leaf":"ai_agent_automation_platforms","summary":"Sobot is an AI software company that provides an agentic customer contact platform for businesses, combining conversational AI, voice AI, and omnichannel suppor."},{"domain":"writer.com","name":"WRITER","country":"US","city":"San Francisco","headcount":"51-200","leaf":"ai_agent_automation_platforms","summary":"WRITER is an enterprise AI platform that builds AI agents and workflows for marketing, sales, and support teams."},{"domain":"capacity.com","name":"Capacity","country":"US","city":"Saint Louis","headcount":"51-200","leaf":"ai_sales_voice_agents","summary":"Capacity is an AI software company that provides a unified platform for AI agents across customer support, sales and marketing."},{"domain":"giosg.com","name":"giosg","country":"FI","city":"Helsinki","headcount":"51-200","leaf":"ai_agent_automation_platforms","summary":"giosg is a software company that provides AI agents and digital tools for customer support, sales, and marketing."},{"domain":"totalip.com.br","name":"Total IP+IA","country":"BR","city":"Baganga","headcount":"51-200","leaf":"ai_sales_voice_agents","summary":"Total IP+IA is a software company that provides customer service and contact center solutions, including AI agents, speech analytics and omnichannel platforms."}],"similar_scored":586,"customers":null,"as_of":"2026-11-04","updated_at":"2026-11-04","hash":"988f1bdf6907cac2","index_tier":1}