{"source":"Breaknorm","page":"https://breaknorm.co/company/smasupport.us","license":"https://breaknorm.co/terms","domain":"smasupport.us","name":"SMA Support Services","legal_name":"SMA Support Services","country":"US","country_second":"PH","city":"Andover","admin1":"Minnesota","vertical":"business_finance_services","subvertical":"language_and_admin_business_support","leaf":"virtual_assistant_services","summary":"SMA Support Services is a BPO and virtual assistant provider that offers back-office and front-office support for contractors. Its offerings include insurance claims processing, bookkeeping, job costing, CRM migration, and revenue recovery. It serves contractors in home remodeling, roofing, siding, windows, solar, and flooring.","offerings":["front-office support","back-office support","profit leakage audit","virtual assistants vs call centers guide"],"target_customers":["home remodeling contractors","roofing contractors","siding contractors","windows contractors","solar contractors","flooring contractors","construction contractors","trades contractors"],"business_model":["B2B"],"geo_scope":"unknown","headcount":"201-500","headcount_source":"linkedin","revenue":"50M-250M","revenue_source":"estimated","certifications":[],"langs":["en"],"linkedin":"https://www.linkedin.com/company/sma-support-services","reviews":[],"contact_points":0,"contact_phones":2,"page_types":["home"],"crawled":"2026-10-29","profiled":"2026-10-31","indexed":"2026-11-01","hiring_built":"2026-11-02","website_tech":["cloudflare"],"hiring":{"open":6,"open_postings":6,"new_7d":2,"new_30d":2,"new_90d":2,"closed_30d":3,"countries":["PH"]},"hiring_functions":[["customer_service_and_success",2,0],["finance_and_accounting",2,0],["sales",1,1],["software_engineering",0,0]],"tech_jobs":[{"slug":"javascript","status":"active","confidence":"medium","jobs":3,"first_seen":"2026-10-21","function":"sales","quote":"• Basic knowledge of JavaScript/TypeScript, Node.js, or Python is highly preferred for custom tools, webhooks, and middleware.","title":"Voice AI Solutions Engineer"},{"slug":"json","status":"active","confidence":"medium","jobs":3,"first_seen":"2026-10-21","function":"sales","quote":"• Experience with REST APIs, webhooks, JSON, and OAuth/API authentication.","title":"Voice AI Solutions Engineer"},{"slug":"oauth","status":"active","confidence":"medium","jobs":3,"first_seen":"2026-10-21","function":"sales","quote":"• Experience with REST APIs, webhooks, JSON, and OAuth/API authentication.","title":"Voice AI Solutions Engineer"},{"slug":"python","status":"active","confidence":"medium","jobs":3,"first_seen":"2026-10-21","function":"sales","quote":"• Strong Python programming skills.","title":"Technical Virtual Assistant - AI & AWS"},{"slug":"loom","status":"active","confidence":"medium","jobs":2,"first_seen":"2026-10-30","function":"sales","quote":"Share examples of client onboardings you led, CRM integrations or automations you built, and SOPs or training materials you wrote (screenshots, docs, or Loom walkthroughs).","title":"Voice AI Onboarding & Integrations Specialist"},{"slug":"make","status":"active","confidence":"medium","jobs":2,"first_seen":"2026-10-21","function":"","quote":"• Familiarity with automation platforms such as Zapier, Make, or n8n.","title":"Voice AI & CRM Automation Developer"},{"slug":"openai","status":"active","confidence":"medium","jobs":2,"first_seen":"2026-10-21","function":"sales","quote":"• Select and tune the voice stack: LLM (OpenAI, Anthropic, etc.), speech-to-text (Deepgram, etc.), text-to-speech (ElevenLabs, Cartesia, PlayHT, etc.), voices, interruption sensitivity, endpointing, and latency settings.","title":"Voice AI Solutions Engineer"},{"slug":"quickbooks","status":"active","confidence":"medium","jobs":2,"first_seen":"2026-10-21","function":"finance_and_accounting","quote":"• Manage and optimize financial software and systems used by the company (e.g., QuickBooks, Sage,or other ERP systems).","title":"US Accountant"},{"slug":"twilio","status":"active","confidence":"medium","jobs":2,"first_seen":"2026-10-21","function":"sales","quote":"• Strong working knowledge of Twilio, Telnyx, or similar carriers, plus SIP/VoIP, call routing, number provisioning, and porting.","title":"Voice AI Solutions Engineer"},{"slug":"zapier","status":"active","confidence":"medium","jobs":2,"first_seen":"2026-10-21","function":"","quote":"• Familiarity with automation platforms such as Zapier, Make, or n8n.","title":"Voice AI & CRM Automation Developer"},{"slug":"amazon-ec2","status":"active","confidence":"medium","jobs":1,"first_seen":"2026-10-21","function":"","quote":"• Proven hands-on experience with AWS services (EC2, S3, IAM, etc.).","title":"Technical Virtual Assistant - AI & AWS"},{"slug":"amazon-s3","status":"active","confidence":"medium","jobs":1,"first_seen":"2026-10-21","function":"","quote":"• Proven hands-on experience with AWS services (EC2, S3, IAM, etc.).","title":"Technical Virtual Assistant - AI & AWS"},{"slug":"anthropic","status":"active","confidence":"medium","jobs":1,"first_seen":"2026-10-30","function":"sales","quote":"• Select and tune the voice stack: LLM (OpenAI, Anthropic, etc.), speech-to-text (Deepgram, etc.), text-to-speech (ElevenLabs, Cartesia, PlayHT, etc.), voices, interruption sensitivity, endpointing, and latency settings.","title":"Voice AI Solutions Engineer"},{"slug":"aws","status":"active","confidence":"medium","jobs":1,"first_seen":"2026-10-21","function":"","quote":"• Proven hands-on experience with AWS services (EC2, S3, IAM, etc.).","title":"Technical Virtual Assistant - AI & AWS"}],"intents":[],"recent_postings":[{"id":11564646,"title":"Voice AI Onboarding & Integrations Specialist","city":"Quezon City","function":"","family":null,"seniority":null,"posted":"2026-10-30","url":"https://smasupportservices.applytojob.com/apply/DzWXui1t7Q/Voice-AI-Onboarding-Integrations-Specialist","tech":["stripe","loom","json","oauth","hubspot","salesforce"]},{"id":11564645,"title":"Voice AI Solutions Engineer","city":"Quezon City","function":"sales","family":"sales/sales_engineering_and_presales","seniority":"entry","posted":"2026-10-30","url":"https://smasupportservices.applytojob.com/apply/RLqcuSvAbO/Voice-AI-Solutions-Engineer","tech":["openai","anthropic","deepgram","twilio","telnyx","vonage"]},{"id":624314,"title":"Client Support Specialist","city":"","function":"customer_service_and_success","family":"customer_service_and_success/customer_service_representation","seniority":"mid","posted":"2026-10-21","url":"https://smasupportservices.applytojob.com/apply/g0TeXN5Tjv/Client-Support-Specialist","tech":[]},{"id":624312,"title":"Financial Analyst","city":"Quezon City","function":"finance_and_accounting","family":"finance_and_accounting/financial_planning_and_analysis","seniority":null,"posted":"2026-10-21","url":"https://smasupportservices.applytojob.com/apply/Z5CQtHBIlj/Financial-Analyst","tech":["microsoft-excel"]},{"id":624311,"title":"Senior Accountant","city":"Quezon City","function":"finance_and_accounting","family":"finance_and_accounting/accounting","seniority":"senior","posted":"2026-10-21","url":"https://smasupportservices.applytojob.com/apply/rW91LbROYh/Senior-Accountant","tech":["quickbooks"]},{"id":624310,"title":"Senior Client Support Specialist","city":"Quezon City","function":"customer_service_and_success","family":null,"seniority":"senior","posted":"2026-10-21","url":"https://smasupportservices.applytojob.com/apply/UAnCJ5U34F/Senior-Client-Support-Specialist","tech":[]}],"ats":"Jazzhr","similar":[{"domain":"sharksvirtualassistants.com","name":"Sharks Virtual Assistants","country":"US","city":"Huntsville","headcount":"51-200","leaf":"virtual_assistant_services","summary":"Sharks Virtual Assistants is a service provider that offers customer care call center services, outbound lead generation, back-office support and data processin."},{"domain":"realestateprojectsolutions.com","name":"Real Estate Project Solutions","country":"ID","city":null,"headcount":"51-200","leaf":"virtual_assistant_services","summary":"Real Estate Project Solutions is a service provider that offers real estate virtual assistant services to real estate agents, realtors, and real estate professi."},{"domain":"globalintegra.com","name":"Integra Global Solutions","country":"US","city":"Wexford","headcount":"1001-5000","leaf":"sme_accounting_tax_practice","summary":"Integra Global Solutions is a business process outsourcing provider that delivers accounting, tax, payroll, and construction takeoff services for businesses wor."},{"domain":"remoteservicesteam.com","name":"Remote Services Team","country":"US","city":"Tampa","headcount":"51-200","leaf":"virtual_assistant_services","summary":"Remote Services Team is a U.S.-based business service outsourcing provider that delivers customer service, sales support, SEO and digital marketing, social medi."},{"domain":"jbricontactsolutions.com","name":"JBRI Contact Solutions","country":"US","city":null,"headcount":"201-500","leaf":"bpo_and_call_centre_services","summary":"JBRI Contact Solutions is a bilingual BPO platform that provides customer support, appointment setting, virtual assistance, and outbound sales for U.S."},{"domain":"helloimx.com","name":"HelloIMX","country":"US","city":"Southlake","headcount":"51-200","leaf":"bpo_and_call_centre_services","summary":"HelloIMX is a service provider that offers customer service, call center, and outsourcing solutions for businesses."}],"similar_scored":589,"customers":null,"as_of":"2026-11-03","updated_at":"2026-11-03","hash":"c58d9d4e01561cf4","index_tier":1}