{"source":"Breaknorm","page":"https://breaknorm.co/company/tma-hagen.de","license":"https://breaknorm.co/terms","domain":"tma-hagen.de","name":"TMA Telesmart GmbH","legal_name":"Telesmart GmbH","country":"DE","country_second":"AT","city":"Hagen","admin1":"Nordrhein-Westfalen","vertical":"business_finance_services","subvertical":"language_and_admin_business_support","leaf":"bpo_and_call_centre_services","summary":"TMA Telesmart GmbH is a customer experience (CX) service provider from Hagen that handles inbound and outbound call center operations, fulfillment, chat support, training, mail processing, and email handling for its clients. It processes more than 4 million calls annually and also offers employee training and back-office support. The company has a German branch and an Austrian branch in Oberösterreich.","offerings":["inbound and outbound call handling","fulfillment service","chat service","training","mail processing","email processing"],"target_customers":["retail and e-commerce","customer service departments"],"business_model":["B2B"],"geo_scope":"national","headcount":"51-200","headcount_source":"linkedin","revenue":"10M-50M","revenue_source":"estimated","certifications":[],"langs":["de"],"linkedin":"https://www.linkedin.com/company/tma-telesmart-gmbh","reviews":[],"contact_points":1,"contact_phones":2,"page_types":["privacy","team","home","imprint","contact","careers","services"],"crawled":"2026-07-26","profiled":"2026-08-15","indexed":"2026-10-02","hiring_built":"2026-10-27","website_tech":["microsoft_365"],"hiring":{"open":4,"open_postings":4,"new_7d":0,"new_30d":0,"new_90d":0,"closed_30d":0,"countries":[]},"hiring_functions":[["customer_service_and_success",2,0],["sales",1,0]],"tech_jobs":[],"intents":[],"recent_postings":[{"id":7313748,"title":"Kundenservicemitarbeiter (m/w/d) – Inbound verschiedene Branchen","city":"","function":"customer_service_and_success","family":"customer_service_and_success/customer_service_representation","seniority":"entry","posted":"2026-10-26","url":"https://tma-hagen.de/stellenangebote/#e-n-accordion-item-4893","tech":[]},{"id":7313747,"title":"Kundenservicemitarbeiter:in (m/w/d) – Inbound und Sachbearbeitung Energiewirtschaft","city":"","function":"customer_service_and_success","family":"customer_service_and_success/customer_service_representation","seniority":"entry","posted":"2026-10-26","url":"https://tma-hagen.de/stellenangebote/#e-n-accordion-item-4892","tech":[]},{"id":7313746,"title":"Mitarbeiter:in Outbound (m/w/d) / Telefonischer Vertrieb – Energiewirtschaft","city":"","function":"sales","family":"sales/sales_development","seniority":"entry","posted":"2026-10-26","url":"https://tma-hagen.de/stellenangebote/#e-n-accordion-item-4891","tech":[]},{"id":7313745,"title":"Supervisor:in (m/w/d) - Kundenservice Energieversorgungsunternehmen (Inbound)","city":"","function":"","family":null,"seniority":"manager","posted":"2026-10-26","url":"https://tma-hagen.de/stellenangebote/#e-n-accordion-item-4890","tech":[]}],"ats":"Ownsite_html","similar":[{"domain":"tsagroup.com.au","name":"TSA Group","country":"AU","city":"West Perth","headcount":"5001-10000","leaf":"sales_outsourcing_agencies","summary":"TSA Group is a customer experience (CX) consulting and contact centre outsourcing provider in Australia that works with brands to connect with customers."},{"domain":"telacc.com","name":"Telacc GmbH","country":"AT","city":"Wien","headcount":"51-200","leaf":"sme_managed_it_services","summary":"Telacc GmbH is a full-service IT agency that provides IT outsourcing, personnel leasing, event management, demo device handling, call center services and VR sol."},{"domain":"ximasoftware.com","name":"Xima","country":"US","city":"South Jordan","headcount":"51-200","leaf":"ai_sales_voice_agents","summary":"Xima is a contact center software provider that offers AI-powered call analytics, quality assurance scoring, speech analytics, and workforce management for busi."},{"domain":"cmx-solutions.com","name":"CMX","country":"DE","city":"Berlin","headcount":"201-500","leaf":"bpo_and_call_centre_services","summary":"CMX is a full-service outsourcing provider that delivers customer support solutions for companies across multiple European languages."},{"domain":"multipoint.de","name":"multipoint GmbH","country":"DE","city":"Dresden","headcount":"51-200","leaf":"bpo_and_call_centre_services","summary":"multipoint GmbH is a service provider that operates callcenter, contactcenter and servicecenter services for companies."},{"domain":"malltechglobal.com","name":"Mall Tech Global","country":"US","city":"Austin","headcount":"51-200","leaf":"bpo_and_call_centre_services","summary":"Mall Tech Global is a customer experience (CX) services company that provides consulting, AI-powered contact centers, and managed services for brands."}],"similar_scored":591,"customers":null,"as_of":"2026-11-04","updated_at":"2026-11-04","hash":"19b6483f14d1f2c6","index_tier":1}