{"source":"Breaknorm","page":"https://breaknorm.co/company/ttecdigital.com","license":"https://breaknorm.co/terms","domain":"ttecdigital.com","name":"TTEC Digital","legal_name":"TTEC Digital","country":"US","country_second":"GB","city":"Austin","admin1":"Texas","vertical":"technology_software","subvertical":"software_dev_ai_agencies","leaf":"ai_automation_agencies","summary":"TTEC Digital is a service provider that delivers customer experience solutions for enterprises, specializing in data, AI, observability and security. It helps companies design, build and run AI-powered customer experience ecosystems, offering contact center transformation, unified AI platforms and modern CX hub development. It serves more than 1,000 clients worldwide.","offerings":["ai-powered customer experience platforms","contact center transformation","unified ai platform","modern cx hub build"],"target_customers":["enterprises","leading brands"],"business_model":["B2B"],"geo_scope":"international","headcount":"1001-5000","headcount_source":"linkedin","revenue":"50M-250M","revenue_source":"estimated","certifications":[],"langs":["en"],"linkedin":"https://www.linkedin.com/company/ttec-digital","reviews":[],"contact_points":0,"contact_phones":1,"page_types":["home","contact","references"],"crawled":"2026-09-03","profiled":"2026-09-03","indexed":"2026-09-19","hiring_built":"2026-10-28","website_tech":["hotjar","adobe","adobe_marketo_engage","airtable","amazon_ses","anthropic","atlassian","atlassian_statuspage","azure_dns","cursor","dmarcian","docker","figma","google_workspace","logmein","mailchimp","mailgun","marketo","microsoft_365","microsoft_dynamics_365_customer_voice","microsoft_dynamics_365_marketing","microsoft_entra_id","microsoft_intune","microsoft_teams","proofpoint","qualtrics","salesforce_account_engagement","salesforce_marketing_cloud","sendgrid","servicenow","zuddl"],"hiring":{"open":61,"open_postings":61,"new_7d":1,"new_30d":8,"new_90d":24,"closed_30d":0,"countries":["AU","CA","CO","GB","IN","PH","US"]},"hiring_functions":[["software_engineering",14,0],["data_and_ai",13,4],["sales",10,0],["it_operations_and_business_systems",6,0],["general_management_and_consulting",5,1],["design_and_ux",2,1],["product_program_and_project_management",2,0],["administration_and_office",1,0],["construction_and_civil",1,0],["marketing_and_communications",1,1]],"tech_jobs":[{"slug":"json","status":"active","confidence":"medium","jobs":4,"first_seen":"2026-04-24","function":"","quote":"• JSON","title":"Senior Consultant - Microsoft"},{"slug":"microsoft-powerpoint","status":"active","confidence":"medium","jobs":3,"first_seen":"2026-06-26","function":"","quote":"The ideal candidate has a strong design sense, can convey information visually using tools like PowerPoint and Google Slides, is accustomed to applying creativity within a specific set of brand standards, and has experience in B2B design i","title":"Presentation Designer"},{"slug":"python","status":"active","confidence":"medium","jobs":20,"first_seen":"2024-03-12","function":"data_and_ai","quote":"• 5+ years SDET; writes real automation code (Go / Python), not manual scripts.","title":"Senior QA / SDET Engineer"},{"slug":"javascript","status":"active","confidence":"medium","jobs":12,"first_seen":"2024-03-12","function":"general_management_and_consulting","quote":"Proficiency in Java, JavaScript, .NET, C#, HTML, SQL, Python, Node.js, AngularJS.","title":"Google CCAI Architect"},{"slug":"node-js","status":"active","confidence":"medium","jobs":10,"first_seen":"2024-04-04","function":"data_and_ai","quote":"Proficiency in Java, JavaScript, .NET, C#, HTML, SQL, Python, Node.js, AngularJS.","title":"Google CCAI Architect"},{"slug":"typescript","status":"active","confidence":"medium","jobs":9,"first_seen":"2026-04-16","function":"software_engineering","quote":"• JavaScript / TypeScript","title":"Senior Consultant - Microsoft"},{"slug":"sql","status":"active","confidence":"medium","jobs":7,"first_seen":"2024-04-04","function":"data_and_ai","quote":"• Build and maintain data ingestion, transformation, and orchestration patterns using Fabric Data Factory, Dataflows Gen2, notebooks, SQL, or other approved Fabric capabilities.","title":"Reporting Senior Analyst"},{"slug":"git","status":"active","confidence":"medium","jobs":4,"first_seen":"2025-12-18","function":"data_and_ai","quote":"• Experience utilizing Git-based developer workflows and command-line interfaces (CLIs) for software versioning and deployment.","title":"Conversational AI Engineer - Google/GECX & Code Agents"},{"slug":"microsoft-power-bi","status":"active","confidence":"medium","jobs":4,"first_seen":"2025-04-28","function":"","quote":"• Proficiency with Power BI and/or other data visualization tools","title":"Senior Business Data Analyst (Contact Center Analyst)"},{"slug":"dialogflow-cx","status":"active","confidence":"medium","jobs":2,"first_seen":"2026-08-28","function":"","quote":"• Good technical understanding of Dialogflow CX, CX Agent Studio, or similar advanced, stateful conversational frameworks.","title":"Conversational AI Engineer - Google/GECX & Code Agents"},{"slug":"google-bigquery","status":"active","confidence":"medium","jobs":2,"first_seen":"2026-08-28","function":"","quote":"• Experience with BigQuery or Google Cloud Logging to programmatically extract conversation traces, search text transcripts, and build data-driven performance metrics.","title":"Conversational AI Engineer - Google/GECX & Code Agents"},{"slug":"google-cloud-logging","status":"active","confidence":"medium","jobs":2,"first_seen":"2026-08-28","function":"","quote":"• Experience with BigQuery or Google Cloud Logging to programmatically extract conversation traces, search text transcripts, and build data-driven performance metrics.","title":"Conversational AI Engineer - Google/GECX & Code Agents"},{"slug":"microsoft-excel","status":"active","confidence":"medium","jobs":2,"first_seen":"2026-09-22","function":"","quote":"• Proficiency with Excel including Pivot Tables and fluent use of PowerPoint","title":"Senior Business Data Analyst (Contact Center Analyst)"},{"slug":"model-context-protocol","status":"active","confidence":"medium","jobs":2,"first_seen":"2026-07-17","function":"","quote":"• The user-space app (audio router, DOM scraper, MCP server)","title":"Native / Desktop Engineer"}],"intents":[],"recent_postings":[{"id":11821844,"title":"Vice President, Sales Executive – Public Sector","city":"Austin","function":"sales","family":"sales/general_sales","seniority":"vp","posted":"2026-10-30","url":"https://jobs.lever.co/ttecdigital/6a980654-5226-48b8-aaef-a475487c1143","tech":[]},{"id":2185571,"title":"Consultant – Cognigy","city":"Hyderabad","function":"general_management_and_consulting","family":"general_management_and_consulting/management_consulting","seniority":null,"posted":"2026-10-21","url":"https://jobs.lever.co/ttecdigital/48f45297-5ea0-4201-9f4d-ad27821e180b","tech":["javascript","json"]},{"id":2185596,"title":"Senior Business Data Analyst (Contact Center Analyst)","city":"Manila","function":"data_and_ai","family":"data_and_ai/data_analysis","seniority":"senior","posted":"2026-10-19","url":"https://jobs.lever.co/ttecdigital/47177522-29c6-4a5b-be22-9e8462f64267","tech":["sql","microsoft-excel","microsoft-powerpoint","microsoft-power-bi"]},{"id":2185573,"title":"Conversational AI Engineer - Google/GECX & Code Agents","city":"At Home - Colombia","function":"data_and_ai","family":"data_and_ai/ml_ai_engineering","seniority":"mid","posted":"2026-10-19","url":"https://jobs.lever.co/ttecdigital/cc305855-ab16-4f52-8394-84a199c9de89","tech":["typescript","python","node-js","json","git","dialogflow-cx"]},{"id":2185584,"title":"Presentation Designer","city":"At Home - Colombia","function":"design_and_ux","family":"design_and_ux/visual_and_graphic_design","seniority":"mid","posted":"2026-10-15","url":"https://jobs.lever.co/ttecdigital/ca45999a-0ba7-447f-b3d5-c0fb80cdda87","tech":["microsoft-powerpoint","google-slides","adobe","microsoft-office"]},{"id":2185581,"title":"Marketing Operations Manager","city":"At Home - Colombia","function":"marketing_and_communications","family":"marketing_and_communications/marketing_analytics_and_operations","seniority":"manager","posted":"2026-10-15","url":"https://jobs.lever.co/ttecdigital/d49391dc-8d3f-42ce-92ee-63a6317b014e","tech":["adobe-marketo-engage","microsoft-dynamics-365","apollo-io","microsoft-copilot","make","google-analytics"]},{"id":10707360,"title":"Vice President, Digital Sales - Enterprise","city":"Austin","function":"sales","family":"sales/general_sales","seniority":"vp","posted":"2026-10-02","url":"https://jobs.lever.co/ttecdigital/c662fd4b-5eae-446f-8447-4ba2ded00d5c","tech":["aws","nice-cxone","genesys","salesforce"]},{"id":2185576,"title":"Director, Splunk Practice Leader","city":"Austin","function":"","family":null,"seniority":"director","posted":"2026-10-01","url":"https://jobs.lever.co/ttecdigital/fc4b799d-abbc-4a0f-9ca2-98cbff7ec189","tech":["splunk"]}],"ats":"Lever","similar":[{"domain":"telusdigital.com","name":"TELUS Digital","country":"CA","city":"Vancouver (NE Downtown / Harbour Centre / Gastown / Yaletown)","headcount":"10001+","leaf":"custom_software_development_agencies","summary":"TELUS Digital is a technology services company that provides customer experience transformation, AI transformation, and digital solutions for businesses and ent."},{"domain":"vtex.com","name":"VTEX","country":"US","city":null,"headcount":"1001-5000","leaf":"ai_agent_automation_platforms","summary":"VTEX is a software company that provides an AI-native unified commerce suite for D2C, B2C, and B2B enterprises."},{"domain":"connectstage13.wpenginepowered.com","name":"Connect","country":"GB","city":"London","headcount":"201-500","leaf":"ai_automation_agencies","summary":"Connect is a service provider that is a global AI-enabled customer experience and digital transformation partner, helping organisations modernise contact centre."},{"domain":"maintelecom.com","name":"MAIN TELECOM","country":"US","city":null,"headcount":"51-200","leaf":"it_and_telecoms_provider","summary":"MAIN TELECOM is an IT and telecommunication service provider that offers AI-powered contact centers, cloud call centers, and unified communications for business."},{"domain":"ptpinc.com","name":"PTP Inc.","country":"US","city":"Sacramento","headcount":"51-200","leaf":"applied_ai_ml_development","summary":"PTP Inc."},{"domain":"talentsketchers.com","name":"Talent Sketchers","country":"US","city":null,"headcount":"51-200","leaf":"applied_ai_ml_development","summary":"Talent Sketchers is a technology and workforce solutions provider for enterprises, growing businesses, and digital-first organizations that delivers AI, cloud, ."}],"similar_scored":590,"customers":null,"as_of":"2026-11-02","updated_at":"2026-11-02","hash":"2901009073e0b006","index_tier":1}