{"source":"Breaknorm","page":"https://breaknorm.co/compare/intercom-vs-livechat","license":"https://breaknorm.co/terms","a":"intercom","b":"livechat","category":"live-chat-conversational-ai","jobs":{"intercom":{"companies":859,"postings":3345,"posted_90d":2852,"companies_90d":869,"by_country":[["US",522],["GB",89],["DE",30],["FR",29],["CA",26],["AU",17],["IN",16],["BR",13],["ES",12],["NL",9],["SG",9],["BE",4]],"by_headcount":[["11-50",243],["51-200",205],["2-10",123],["201-500",113],["1001-5000",57],["0-1",46],["501-1000",40],["10001+",19],["5001-10000",13]],"by_vertical":[["technology_software",479],["business_finance_services",159],["media_content",43],["property_construction",39],["consumer_services_leisure",30],["health_care",26],["commerce_trade",25],["manufacturing_industry",24],["utilities_infrastructure",10],["community_associations_public",8],["transport_logistics_rental",8],["hospitality_travel",6]],"by_function":[["healthcare_clinical",1103],["customer_service_and_success",870],["skilled_trades_and_field_service",301],["sales",183],["marketing_and_communications",82],["it_operations_and_business_systems",74],["product_program_and_project_management",68],["software_engineering",60],["data_and_ai",41],["engineering_non_software",34],["finance_and_accounting",22],["general_management_and_consulting",18],["administration_and_office",17],["arts_media_and_entertainment",15],["unknown",12],["business_development_and_strategy",10],["retail_and_store_operations",10],["social_care_and_community",9],["human_resources",8],["legal_compliance_and_risk",8],["quality_safety_and_environment",6],["design_and_ux",5],["facilities_cleaning_and_security",5],["healthcare_support_and_caregiving",5],["travel_leisure_and_events",5],["construction_and_civil",3],["education_and_training",3],["logistics_warehouse_and_transport",1]]},"livechat":{"companies":272,"postings":860,"posted_90d":642,"companies_90d":341,"by_country":[["US",141],["GB",45],["AU",9],["CA",7],["IN",5],["DE",4],["DK",4],["HK",3],["MY",3],["TH",3],["FR",2],["ID",2]],"by_headcount":[["51-200",59],["1001-5000",44],["11-50",42],["201-500",37],["501-1000",36],["10001+",27],["2-10",14],["5001-10000",7],["0-1",6]],"by_vertical":[["technology_software",73],["business_finance_services",71],["commerce_trade",25],["manufacturing_industry",23],["consumer_services_leisure",14],["health_care",14],["utilities_infrastructure",12],["hospitality_travel",10],["community_associations_public",8],["media_content",7],["transport_logistics_rental",7],["automotive",5]],"by_function":[["customer_service_and_success",438],["sales",99],["software_engineering",25],["finance_and_accounting",22],["it_operations_and_business_systems",18],["administration_and_office",13],["marketing_and_communications",10],["travel_leisure_and_events",8],["data_and_ai",7],["education_and_training",7],["design_and_ux",6],["product_program_and_project_management",6],["human_resources",5],["retail_and_store_operations",5],["hospitality_and_food_service",4],["general_management_and_consulting",3],["business_development_and_strategy",2],["healthcare_clinical",2],["legal_compliance_and_risk",2],["real_estate_and_property",2],["arts_media_and_entertainment",1],["procurement_and_purchasing",1],["quality_safety_and_environment",1],["social_care_and_community",1],["unknown",1]]}},"website":{"intercom":39988,"livechat":55557},"both_in_postings":{"postings":26,"companies":21},"as_of":"2026-11-04","updated_at":"2026-11-04","hash":"54aecd6417f9afac","index_tier":2}