{"source":"Breaknorm","page":"https://breaknorm.co/tools/salesforce-knowledge","license":"https://breaknorm.co/terms","slug":"salesforce-knowledge","name":"Salesforce Knowledge","vendor":"Salesforce","category":"help-desk-ticketing","website":null,"jobs":{"companies":173,"postings":395,"posting_companies":234,"posted_30d":261,"companies_30d":151,"posted_90d":326,"companies_90d":198,"by_country":[["US",127],["GB",11],["BE",4],["DE",3],["CH",2],["IT",2],["AT",1],["BR",1],["CA",1],["CN",1],["CY",1],["ES",1]],"by_headcount":[["1001-5000",44],["201-500",29],["10001+",27],["51-200",21],["501-1000",19],["5001-10000",16],["0-1",7],["11-50",6],["2-10",4]],"by_vertical":[["technology_software",41],["business_finance_services",40],["manufacturing_industry",35],["media_content",9],["consumer_services_leisure",8],["commerce_trade",7],["community_associations_public",6],["health_care",6],["property_construction",6],["hospitality_travel",5],["utilities_infrastructure",4],["automotive",3]],"by_function":[["software_engineering",91,28],["sales",80,48],["it_operations_and_business_systems",48,40],["customer_service_and_success",36,21],["product_program_and_project_management",20,18],["business_development_and_strategy",11,10],["marketing_and_communications",10,9],["data_and_ai",8,5],["finance_and_accounting",8,6],["administration_and_office",5,3],["skilled_trades_and_field_service",4,4],["education_and_training",3,3],["design_and_ux",2,2],["human_resources",2,2],["logistics_warehouse_and_transport",2,2],["construction_and_civil",1,1],["engineering_non_software",1,1],["general_management_and_consulting",1,1],["legal_compliance_and_risk",1,1],["quality_safety_and_environment",1,1],["social_care_and_community",1,1],["unknown",1,1]],"co_tech":[["salesforce",281,152],["salesforce-service-cloud",121,48],["salesforce-agentforce",104,24],["salesforce-apex",84,25],["salesforce-einstein",78,14],["salesforce-experience-cloud",78,20],["salesforce-lightning-web-components",76,18],["amazon-connect",75,12],["javascript",68,12],["salesforce-lightning",67,13],["salesforce-flow",66,11],["salesforce-platform",66,31],["soql",66,10],["soap",63,7],["visualforce",63,8],["mulesoft",60,5],["nice-cxone",56,2],["sosl",56,2],["salesforce-sales-cloud",35,27],["sap",31,25],["aws",27,13],["jira",23,20]]},"overlap":0,"dns":null,"outbound":null,"top_note":"Companies with 201+ employees and high-confidence evidence in their own postings; 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