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Company · AI sales voice agents

CallMiner

As of 30 October 2026, CallMiner has 8 open roles (1 new in 30 days), its customer service & success team is hiring most, and its postings name Amazon Web Services, Microsoft Azure and Docker as the tools the team works in.

As of 30 October 2026 · refreshed daily · counts move as websites, DNS and career sites are re-read.

Waltham, United States201-500 employees50M-250M revenue, est.B2B, D2Ccallminer.com ↗LinkedIn ↗
Headquarters
Waltham, Massachusetts, United States
Employees
201-500 employees (linkedin)
Sells to
healthcare, communications, retail
Certifications on site
Site languages
EN
Career system
Workable
8open roles · 1 new in 30 days
14tools named in postings
Czechia, United Stateshiring locations
0change signals read in postings
02What they do, whom they sell to, who else does it

CallMiner in one screen

Read from callminer.com: what the company does, the customers it names, the buyers we can actually see, and the companies that sell the same thing.

What CallMiner does

CallMiner is a SaaS provider of conversation intelligence and AI-driven analytics for contact centers that captures, analyzes and automates customer interactions at scale. Its offerings include the Eureka Platform with capture, intelligence, augmentation and automation modules, virtual agents, real-time multilingual translation, and advanced AI. It serves industries such as healthcare, finance and banking, insurance, retail, and BPO.

CallMiner Eureka Platformvirtual agentsreal-time multilingual translationevent-based customer feedbackadvanced AIintegrationssolution catalogueprofessional services
Whom it sells to

Named on the site: healthcare, communications, retail, finance and banking, insurance, contact centers, healthcare organizations, retail businesses, insurance companies.

Who else sells this

Nearest companies by what they do, sell and whom they serve, 51+ employees. 584 scored.

RecordiaSpain · 51-200 employeesHammerUnited States · 501-1000 employeesCall ExpertsUnited States · 51-200 employeesEGSUnited States · 501-1000 employeesConvinIndia · 51-200 employeesXimaUnited States · 51-200 employees
03Tech stack, with the evidence

What CallMiner says it runs

Tools named in the company's own postings as the team's systems, with the sentence that says so. What the website and DNS show is listed separately.

Amazon Web ServicesIT operations & business systems · high confidence · 3 postings
• Administer, monitor, and maintain customer-facing cloud infrastructure (Azure and/or AWS, OVH Cloud) supporting CallMiner's intelligent CX automation platform
Senior Infrastructure Engineer · first seen 2026-06-12
Microsoft AzureIT operations & business systems · high confidence · 3 postings
• Administer, monitor, and maintain customer-facing cloud infrastructure (Azure and/or AWS, OVH Cloud) supporting CallMiner's intelligent CX automation platform
Senior Infrastructure Engineer · first seen 2026-06-12
DockerIT operations & business systems · high confidence · 2 postings
• Manage containerized workloads and orchestration platforms (Docker, Kubernetes)
Senior Infrastructure Engineer · first seen 2026-06-12
Salesforcehigh confidence · 2 postings
This role combines Gainsight administration, Salesforce expertise, and cross-functional project leadership.
Gainsight Administrator · first seen 2015-06-25
Gainsighthigh confidence · 1 posting
We are seeking a highly motivated Gainsight Administratorto own and evolve our Customer Success technology ecosystem.
Gainsight Administrator · first seen 2026-09-28
gainsight journey orchestratorhigh confidence · 1 posting
• Journey Orchestrator
Gainsight Administrator · first seen 2026-09-28
OVHcloudIT operations & business systems · high confidence · 1 posting
• Administer, monitor, and maintain customer-facing cloud infrastructure (Azure and/or AWS, OVH Cloud) supporting CallMiner's intelligent CX automation platform
Senior Infrastructure Engineer · first seen 2026-06-12
Genesysmedium confidence · 3 postings
• Experience with contact centre or CCaaS platforms such as Amazon Connect, Genesys, Avaya, NICE or Five9.
Technical Support Engineer · first seen 2026-06-12
LinuxCustomer service & success · medium confidence · 3 postings
• Working knowledge of Linux, networking and databases/SQL.
Technical Support Engineer · first seen 2026-06-12
Pythonmedium confidence · 3 postings
• Strong hands-on coding in JavaScript/TypeScript, Python and/or C#/.NET - comfortable writing and maintaining production services, not only scripts.
Forward Deployed Engineer · first seen 2026-06-12
SQLCustomer service & success · medium confidence · 3 postings
 Microsoft SQL Server 2008 and 2012 administration and usage, including queries, stored procedures, and SQL jobs.
Customer Integration Manager · first seen 2015-08-19
Bashmedium confidence · 2 postings
• Strong Linux administration skills (Ubuntu/Debian/CentOS), including shell scripting (Bash) and scripting in Python or similar
Senior Infrastructure Engineer · first seen 2026-06-12
JavaScriptmedium confidence · 2 postings
• Strong hands-on coding in JavaScript/TypeScript, Python and/or C#/.NET - comfortable writing and maintaining production services, not only scripts.
Forward Deployed Engineer · first seen 2026-09-14
Kubernetesmedium confidence · 2 postings
• Manage containerized workloads and orchestration platforms (Docker, Kubernetes)
Senior Infrastructure Engineer · first seen 2026-06-12
On the website or in DNS

Vendors whose code loads on callminer.com or whose records sit in its DNS. Page plumbing (libraries, fonts, consent banners) is left out.

Amazon SESseen on callminer.com
Anthropicseen on callminer.comconstellixseen on callminer.comElevenLabsseen on callminer.com
emailing_on_demandseen on callminer.com
insidedseen on callminer.comMailchimpseen on callminer.commarketoseen on callminer.com
Microsoft 365seen on callminer.com
Microsoft Entra IDseen on callminer.com
microsoft_intuneseen on callminer.com
microsoft_teamsseen on callminer.com
sage_intacctseen on callminer.com
wp_engineseen on callminer.com
04Hiring

8 open roles, 4 opened in 90 days

Read hourly from the company's career system. Open roles and new roles in the last 30 days, by team. Companies hiring customer service & success in United States →

05Signals

What is changing, read from the postings

Intents are events the employer states about itself, each with the sentence and the posting it came from.

No change signals read in the current postings.

Decision makers at CallMiner, with verified e-mails, and every change the moment it is posted.

Sales, marketing and IT leaders by function. Add CallMiner to a monitor and get a webhook when a role opens, a tool appears or a signal is read.

Start free, no card. The first 20 are above; e-mails are verified at the mail server when you open them.

06Lookalikes

Companies like CallMiner

Nearest by what they do, what they sell and whom they sell to, 51+ employees. 6 of 584 scored.

RecordiaCompliance grc software · Spain51-200 employees
HammerOther testing inspection & contract research · United States501-1000 employees
Call ExpertsAI sales voice agents · United States51-200 employees
EGSBpo & call centre services · United States501-1000 employees
ConvinAI sales voice agents · India51-200 employees
XimaAI sales voice agents · United States51-200 employees
07Profile

From the company's own website

Legal nameCallMiner
IndustryTechnology & software · AI sales voice agents
OfferingsCallMiner Eureka Platform · virtual agents · real-time multilingual translation · event-based customer feedback · advanced AI · integrations · solution catalogue · professional services
Target customershealthcare · communications · retail · finance and banking · insurance · contact centers · healthcare organizations · retail businesses · insurance companies
Geographic scopeunknown · also United Kingdom
Reviews found
Public contact points2 role addresses · 3 phone numbers
Pages readprivacy, terms, home, contact, careers, references, about, services, leadership
Datescrawled 2026-08-02 · profiled 2026-08-15 · hiring built 2026-10-28
Cite this

Quote the sentence with the date and the link. The numbers change daily; the link always shows the current ones.

CallMiner (Waltham, United States, 201-500 employees) has 8 open roles, 1 new in 30 days, and names 14 tools in its postings. (Breaknorm, 30 October 2026, https://breaknorm.co/company/callminer.com)
How we know

Read from the source, not self-reported

Every number on this page can be traced to a page we crawled or a posting we read. Full methodology →

  • ProfileBuilt from callminer.com: summary, offerings, customers, certifications and contact points are extracted from its pages, with a confidence score per field.
  • HiringRead hourly from the company's Workable career site; reposts collapse into one record.
  • Tech stackTools the employer's own text names as the team's systems, with the quote; website scripts counted separately.
  • HeadcountLinkedIn where known, otherwise estimated from the site.
FAQ

CallMiner: questions

Does CallMiner use Amazon Web Services?

Yes, by the company's own words: 3 postings name it, first seen 2026-06-12, in the it operations & business systems team.

Is CallMiner hiring?

8 open roles as of 30 October 2026, 1 opened in the last 30 days and 0 closed. The largest team hiring is customer service & success.

Where does this profile come from?

From callminer.com itself: we crawled it on 2026-08-02, built the profile on 2026-08-15, and read its career site (Workable) hourly since. Headcount is from LinkedIn.

Who should I write to at CallMiner?

The people are behind the login: decision makers by function, verified at the mail server when you open them. 2 public role addresses from the site are there too.

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