Companies hiring customer service & success in Japan
As of 4 November 2026, 280 companies are hiring customer service & success in Japan, with 618 open roles; 245 opened in the last 30 days and Tokyo has the most.
As of 4 November 2026 · refreshed daily · counts move as websites, DNS and career sites are re-read.
- Top city
- Tokyo · 211 roles
- Largest role family
- customer success and client servicing · 47%
- Leadership roles (director+)
- 16 · 7 companies
- Remote share, last 30 days
- 23%
- Postings with a salary
- 2% · 8 companies
- Most-named tool
- Salesforce · 39 companies
Most new customer service & success roles, last 30 days
Companies with the most new postings in the last 30 days; job boards and directories left out. Headquartered in Japan. Open customer service & success roles and all open roles per company.
| Company | Size | new, 30 d | open customer service & success | all open |
|---|---|---|---|---|
KyashOther payment processing gateways | 51-200 employees | 1 | 1 | 13 |
Get every one with the hiring manager's verified e-mail, or a webhook each time a Japanese company opens its next customer service & success role.
Start free, no card. The first 20 are above; e-mails are verified at the mail server when you open them.
By city, seniority and role family
Postings, then companies. Cities as the posting states them.
| postings · companies | |
|---|---|
| Tokyo | 211 · 108 |
| Minato | 13 · 1 |
| Yokkaichi | 13 · 2 |
| Chitose | 10 · 3 |
| Kitakami | 8 · 2 |
| SAPPORO-SHI CHUO-KU | 8 · 3 |
| Yokohama | 8 · 3 |
| Japan | 7 · 6 |
| Tokyo Prefecture | 7 · 5 |
| Chuo City | 5 · 3 |
| Minato City | 5 · 2 |
| Minato-Ku | 5 · 3 |
| postings · companies | |
|---|---|
| Trainee, apprentice | 3 · 3 |
| Entry | 225 · 119 |
| Mid | 98 · 73 |
| Senior | 163 · 94 |
| Manager | 83 · 38 |
| Director | 3 · 3 |
| VP | 13 · 4 |
| postings · companies | |
|---|---|
| customer success and client servicing | 288 · 144 |
| technical support | 160 · 87 |
| customer service representation | 123 · 69 |
| order and service coordination | 16 · 11 |
| contact centre management | 4 · 3 |
Tools customer service & success postings in Japan ask for
Office software left out. Click through to every company on a tool.
| postings · companies | |
|---|---|
| Onsite | 33 · 15 |
| Hybrid | 29 · 20 |
| Remote | 18 · 14 |
| postings · companies | |
|---|---|
| Posted in the last 7 days | 53 · 32 |
| Posted in the last 30 days | 245 · 141 |
| All open | 618 · 280 |
Quote the sentence with the date and the link. The numbers change daily; the link always shows the current ones.
280 companies have 618 open customer service & success roles in Japan; 141 of them posted 245 in the last 30 days. (Breaknorm, 4 November 2026, https://breaknorm.co/hiring/customer_service_and_success/japan)
Read from the source, not self-reported
Every number on this page can be traced to a page we crawled or a posting we read. Full methodology →
- Job postingsRead hourly from the applicant tracking systems behind company career sites, with portals filling the gaps. Reposts collapse into one record; a role closes when the company closes it.
- Function and familyRole tree v2: every title classified into a function and a family, in every language.
- LocationThe posting's stated location, normalised to city and country. This page counts roles located in Japan.
- ExclusionsJob boards, directories and aggregators are kept out of company lists; staffing firms stay in only for their own hiring.
Customer service & success hiring in Japan: questions
What counts as a customer service & success role?
A posting classified into the customer service & success function by our role tree (v2), whatever the title says. "Account Executive", "Vertriebsmitarbeiter" and "SDR" all land in the same function, then in a family such as customer success and client servicing.
Why is Japan the posting's country, not the company's?
This page counts roles located in Japan. A US company hiring in Berlin counts; a Japanese company hiring in Paris does not. Company pages show the reverse view.
How fresh is it?
Career systems are checked hourly, so a role usually shows up the same day it opens and disappears the day it closes. Reposts collapse into one record.
Can I get the hiring manager?
Yes. For each company, the person the new hires report to, with a verified e-mail. The first 15 companies are on this page; the rest, and a weekly feed of new customer service & success hiring in Japan, is in the product.
Put it to work
Plays that run on customer service & success hiring data.
A team is growing faster than its tools
Five or more open roles in one function in the last 30 days.
A new sales leader is hiring a team
A VP or Head of Sales started in the last 90 days and sales roles are open.
They just moved to a tool you plug into
The site or job ads started naming a new CRM or platform in the last 60 days.
Get this data your way
The same data as a search, over MCP and the API, as bulk files, or pushed to you as it changes.
Every Japanese company hiring customer service & success,
with the hiring manager
Filter hiring_for on customer service & success in Japan. Start free, no card.