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Company · AI agent automation platforms

eGain

As of 4 November 2026, eGain has 25 open roles (1 new in 30 days), its sales team is hiring most, and its postings name ChatGPT, Claude and Python as the tools the team works in.

As of 4 November 2026 · refreshed daily · counts move as websites, DNS and career sites are re-read.

Sunnyvale, United States501-1000 employees50M-250M revenue, est.B2Begain.com ↗LinkedIn ↗
Headquarters
Sunnyvale, California, United States
Employees
501-1000 employees (linkedin)
Sells to
airlines, bpo, financial services
Certifications on site
Site languages
EN
Career system
Ownsite_html
25open roles · 1 new in 30 days
14tools named in postings
hiring locations
0change signals read in postings
02What they do, whom they sell to, who else does it

eGain in one screen

Read from egain.com: what the company does, the customers it names, the buyers we can actually see, and the companies that sell the same thing.

What eGain does

eGain is a software company that provides AI-powered customer service automation and knowledge management for enterprises. Its offerings include the AI Knowledge Hub, AI Agent, Conversation Hub, Agentic Studio, Composer, and eGain Evaluator. It serves industries such as airlines, BPO, financial services, insurance, manufacturing, retail, telco, healthcare, and government.

ai knowledge hubai agentconversation hubagentic studiocomposer platformeGain evaluatorai roi calculator
Whom it sells to

Named on the site: airlines, bpo, financial services, insurance, manufacturing, retail, telco, healthcare, government, customer service departments, knowledge management teams, contact centers.

Who else sells this

Nearest companies by what they do, sell and whom they serve, 51+ employees. 586 scored.

QuiqUnited States · 51-200 employeesASG PlatformUnited States · 201-500 employeesCognic SystemsUnited States · 51-200 employeesBigtincanAustralia · 201-500 employeesNexGen Tech SolutionsUnited States · 11-50 employeesVue.aiUnited States · 51-200 employees
03Tech stack, with the evidence

What eGain says it runs

Tools named in the company's own postings as the team's systems, with the sentence that says so. What the website and DNS show is listed separately.

ChatGPTMarketing & communications · high confidence · 1 posting
Build AI- and API-driven workflows for lead research, data enrichment, campaign operations, analytics, and data management using ChatGPT, Claude, SQL, and Python.
Marketing Operations Analyst · first seen 2026-10-26
ClaudeMarketing & communications · high confidence · 1 posting
Build AI- and API-driven workflows for lead research, data enrichment, campaign operations, analytics, and data management using ChatGPT, Claude, SQL, and Python.
Marketing Operations Analyst · first seen 2026-10-26
Pythonmedium confidence · 3 postings
• SQL, Python
Marketing Operations Analyst · first seen 2026-10-26
Apollo.ioMarketing & communications · medium confidence · 2 postings
Manage lead generation, enrichment, CRM, marketing automation, paid media, email campaigns, and reporting using tools such as Sales Navigator, Apollo, Clay, HubSpot, Dynamics, Power BI, Google Ads, and LinkedIn Ads.
Marketing Operations Analyst · first seen 2026-10-26
Amazon Web Servicesmedium confidence · 2 postings
• AWS services
Software Engineer, PE · first seen 2026-10-26
DatabricksData & AI · medium confidence · 2 postings
Examples: enterprise data and AI platforms like Databricks or Snowflake; model serving and inference platforms; ML infrastructure.
AI Knowledge Product Architect · first seen 2026-10-26
Javamedium confidence · 2 postings
• Java, Python
Senior Engineer, QE · first seen 2026-10-26
LinkedInMarketing & communications · medium confidence · 2 postings
• Proactively source and qualify new enterprise prospects through outbound prospecting across phone, email, LinkedIn, events, referrals, and other channels — combining account research, sequencing, social selling, and creative account-based
Business Development Representative · first seen 2026-10-26
Microsoft ExcelFinance & accounting · medium confidence · 2 postings
• Strong working knowledge of using formulas, pivot tables, and v-lookup in MS Excel
Senior Executive, Accounts Receivable · first seen 2026-10-26
SnowflakeData & AI · medium confidence · 2 postings
Examples: enterprise data and AI platforms like Databricks or Snowflake; model serving and inference platforms; ML infrastructure.
AI Knowledge Product Architect · first seen 2026-10-26
Amazon SESMarketing & communications · medium confidence · 1 posting
• AWS SES, SMTP Email Service
Marketing Operations Analyst · first seen 2026-10-26
ClayMarketing & communications · medium confidence · 1 posting
Manage lead generation, enrichment, CRM, marketing automation, paid media, email campaigns, and reporting using tools such as Sales Navigator, Apollo, Clay, HubSpot, Dynamics, Power BI, Google Ads, and LinkedIn Ads.
Marketing Operations Analyst · first seen 2026-10-26
Duck Creekmedium confidence · 1 posting
• Deep familiarity with insurance technology ecosystems: Guidewire, Duck Creek, Majesco, Salesforce FSC, ServiceNow, NICE, Genesys
Go-to-Market Leader, Insurance Vertical · first seen 2026-10-26
GitData & AI · medium confidence · 1 posting
• Docs-as-code fluency (Markdown, Git, static site generator or component CMS) and the ability to read REST APIs, JSON, and YAML
AI Engineer, Learning & Development · first seen 2026-10-26
On the website or in DNS

Vendors whose code loads on egain.com or whose records sit in its DNS. Page plumbing (libraries, fonts, consent banners) is left out.

Cloudflareseen on egain.com
amazon_cloudfrontseen on egain.com
amazon_web_servicesseen on egain.com
appleseen on egain.comAtlassianseen on egain.com
AWS Route 53seen on egain.com
discourseseen on egain.comDoceboseen on egain.com
Google Workspaceseen on egain.com
HubSpotseen on egain.com
Microsoft 365seen on egain.com
microsoft_teamsseen on egain.com
SendGridseen on egain.comSmartsheetseen on egain.comUnbounceseen on egain.comZoomseen on egain.com
04Hiring

25 open roles, 1 opened in 90 days

Read hourly from the company's career system. Open roles and new roles in the last 30 days, by team. Companies hiring sales in United States →

05Signals

What is changing, read from the postings

Intents are events the employer states about itself, each with the sentence and the posting it came from.

No change signals read in the current postings.

Decision makers at eGain, with verified e-mails, and every change the moment it is posted.

Sales, marketing and IT leaders by function. Add eGain to a monitor and get a webhook when a role opens, a tool appears or a signal is read.

Start free, no card. The first 20 are above; e-mails are verified at the mail server when you open them.

06Lookalikes

Companies like eGain

Nearest by what they do, what they sell and whom they sell to, 51+ employees. 6 of 586 scored.

QuiqAI agent automation platforms · United States51-200 employees
ASG PlatformAI agent automation platforms · United States201-500 employees
Cognic SystemsAI automation agencies · United States51-200 employees
BigtincanCRM software · Australia201-500 employees
NexGen Tech SolutionsIT services & consulting · United States11-50 employees
Vue.aiAI agent automation platforms · United States51-200 employees
07Profile

From the company's own website

Legal nameeGain
IndustryTechnology & software · AI agent automation platforms
Offeringsai knowledge hub · ai agent · conversation hub · agentic studio · composer platform · eGain evaluator · ai roi calculator
Target customersairlines · bpo · financial services · insurance · manufacturing · retail · telco · healthcare · government · customer service departments · knowledge management teams · contact centers
Geographic scopeunknown · also Canada
Reviews found
Public contact points1 role addresses · 3 phone numbers
Pages readprivacy, pricing, terms, team, locations, home, contact, careers, about, services, leadership
Datescrawled 2026-08-19 · profiled 2026-08-19 · hiring built 2026-11-02
Cite this

Quote the sentence with the date and the link. The numbers change daily; the link always shows the current ones.

eGain (Sunnyvale, United States, 501-1000 employees) has 25 open roles, 1 new in 30 days, and names 14 tools in its postings. (Breaknorm, 4 November 2026, https://breaknorm.co/company/egain.com)
How we know

Read from the source, not self-reported

Every number on this page can be traced to a page we crawled or a posting we read. Full methodology →

  • ProfileBuilt from egain.com: summary, offerings, customers, certifications and contact points are extracted from its pages, with a confidence score per field.
  • HiringRead hourly from the company's Ownsite_html career site; reposts collapse into one record.
  • Tech stackTools the employer's own text names as the team's systems, with the quote; website scripts counted separately.
  • HeadcountLinkedIn where known, otherwise estimated from the site.
FAQ

eGain: questions

Does eGain use ChatGPT?

Yes, by the company's own words: 1 posting name it, first seen 2026-10-26, in the marketing & communications team.

Is eGain hiring?

25 open roles as of 4 November 2026, 1 opened in the last 30 days and 1 closed. The largest team hiring is sales.

Where does this profile come from?

From egain.com itself: we crawled it on 2026-08-19, built the profile on 2026-08-19, and read its career site (Ownsite_html) hourly since. Headcount is from LinkedIn.

Who should I write to at eGain?

The people are behind the login: decision makers by function, verified at the mail server when you open them. 1 public role addresses from the site are there too.

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