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Company · Bpo & call centre services

The Happy Customers

As of 1 November 2026, The Happy Customers has 4 open roles (2 new in 30 days), its customer service & success team is hiring most, and its postings name Freshdesk, Intercom and Zendesk as the tools the team works in.

As of 1 November 2026 · refreshed daily · counts move as websites, DNS and career sites are re-read.

Berlin, Germany51-200 employees2M-10M revenue, est.B2Bthehappycustomers.com ↗LinkedIn ↗
Headquarters
Berlin, Berlin, Germany
Employees
51-200 employees (estimated)
Sells to
growing businesses, e-commerce and retail, smb and startup
Certifications on site
gdpr_page, ISO 27001, ISO 9001
Site languages
EN
Career system
Join
4open roles · 2 new in 30 days
6tools named in postings
Germany, Spain, Maltahiring locations
0change signals read in postings
02What they do, whom they sell to, who else does it

The Happy Customers in one screen

Read from thehappycustomers.com: what the company does, the customers it names, the buyers we can actually see, and the companies that sell the same thing.

What The Happy Customers does

The Happy Customers is a customer support outsourcing service that provides human support teams, AI customer support automation and hybrid support solutions for growing businesses. Offerings include inbound and outbound support, email and live chat support, social media support, ticket management, and a free 30-day AI pilot. It operates from Berlin and Germany with EU-based delivery, GDPR compliance and support in 45+ languages.

inbound customer supportoutbound customer communicationemail customer supportlive chat supportsocial media customer supportticket and case managementfree 30-day ai pilot
Whom it sells to

Named on the site: growing businesses, e-commerce and retail, smb and startup.

Who else sells this

Nearest companies by what they do, sell and whom they serve, 51+ employees. 584 scored.

amibeeUnited States · 201-500 employeesNew Media ServicesAustralia · 1001-5000 employeesOutsourced Virtual AssistantUnited States · 51-200 employeesHDS OutsourcingUnited States · 51-200 employeesM Mahi United ServiceIndia · 51-200 employeesEverhelpPoland · 51-200 employees
03Tech stack, with the evidence

What The Happy Customers says it runs

Tools named in the company's own postings as the team's systems, with the sentence that says so. What the website and DNS show is listed separately.

FreshdeskCustomer service & success · medium confidence · 3 postings
• Experience with CRM or customer support platforms (Zendesk, Freshdesk, Intercom or similar) is an advantage
Icelandic Customer Support Agent · first seen 2026-03-09
IntercomCustomer service & success · medium confidence · 3 postings
• Experience with CRM or customer support platforms (Zendesk, Freshdesk, Intercom or similar) is an advantage
Icelandic Customer Support Agent · first seen 2026-03-09
ZendeskCustomer service & success · medium confidence · 3 postings
• Experience with CRM or customer support platforms (Zendesk, Freshdesk, Intercom or similar) is an advantage
Icelandic Customer Support Agent · first seen 2026-03-09
On the website or in DNS

Vendors whose code loads on thehappycustomers.com or whose records sit in its DNS. Page plumbing (libraries, fonts, consent banners) is left out.

04Hiring

4 open roles, 2 opened in 90 days

Read hourly from the company's career system. Open roles and new roles in the last 30 days, by team. Companies hiring customer service & success in Germany →

05Signals

What is changing, read from the postings

Intents are events the employer states about itself, each with the sentence and the posting it came from.

No change signals read in the current postings.

Decision makers at The Happy Customers, with verified e-mails, and every change the moment it is posted.

Sales, marketing and IT leaders by function. Add The Happy Customers to a monitor and get a webhook when a role opens, a tool appears or a signal is read.

Start free, no card. The first 20 are above; e-mails are verified at the mail server when you open them.

06Lookalikes

Companies like The Happy Customers

Nearest by what they do, what they sell and whom they sell to, 51+ employees. 6 of 584 scored.

amibeeBpo & call centre services · United States201-500 employees
New Media ServicesVirtual assistant services · Australia1001-5000 employees
Outsourced Virtual AssistantVirtual assistant services · United States51-200 employees
HDS OutsourcingBpo & call centre services · United States51-200 employees
M Mahi United ServiceBpo & call centre services · India51-200 employees
EverhelpBpo & call centre services · Poland51-200 employees
07Profile

From the company's own website

Legal nameThe Happy Customers
IndustryBusiness & finance services · Bpo & call centre services
Offeringsinbound customer support · outbound customer communication · email customer support · live chat support · social media customer support · ticket and case management · free 30-day ai pilot
Target customersgrowing businesses · e-commerce and retail · smb and startup
Geographic scopeinternational · also United States
Reviews found
Public contact points1 role addresses · 0 phone numbers
Pages readprivacy, pricing, terms, home, imprint, contact, careers, about, services
Datescrawled 2026-08-08 · profiled 2026-08-16 · hiring built 2026-10-27
Cite this

Quote the sentence with the date and the link. The numbers change daily; the link always shows the current ones.

The Happy Customers (Berlin, Germany, 51-200 employees) has 4 open roles, 2 new in 30 days, and names 6 tools in its postings. (Breaknorm, 1 November 2026, https://breaknorm.co/company/thehappycustomers.com)
How we know

Read from the source, not self-reported

Every number on this page can be traced to a page we crawled or a posting we read. Full methodology →

  • ProfileBuilt from thehappycustomers.com: summary, offerings, customers, certifications and contact points are extracted from its pages, with a confidence score per field.
  • HiringRead hourly from the company's Join career site; reposts collapse into one record.
  • Tech stackTools the employer's own text names as the team's systems, with the quote; website scripts counted separately.
  • HeadcountLinkedIn where known, otherwise estimated from the site.
FAQ

The Happy Customers: questions

Does The Happy Customers use Freshdesk?

Yes, by the company's own words: 3 postings name it, first seen 2026-03-09, in the customer service & success team.

Is The Happy Customers hiring?

4 open roles as of 1 November 2026, 2 opened in the last 30 days and 0 closed. The largest team hiring is customer service & success.

Where does this profile come from?

From thehappycustomers.com itself: we crawled it on 2026-08-08, built the profile on 2026-08-16, and read its career site (Join) hourly since. Headcount is from LinkedIn.

Who should I write to at The Happy Customers?

The people are behind the login: decision makers by function, verified at the mail server when you open them. 1 public role addresses from the site are there too.

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