Tools · Conversational AI

Companies using Intercom_

As of 4 November 2026, 40,586 companies show Intercom: 39,988 carry it on their website or in their DNS records, 859 name it in their own job postings, and 261 do both.

As of 4 November 2026 · refreshed daily · counts move as websites, DNS and career sites are re-read.

Largest market
United States · 21,101 companies
Companies with 51+ staff
5,580 · 14% of the footprint
Top industry
Technology & software · 39%
Team that names it most
healthcare clinical · 1,103 postings
Hiring on it, last 30 days
647 companies
Most often alongside
Zendesk · 404 companies
40,586companies show Intercom, all sources
39,988on their website or in DNS records
859name it in their own job postings
2,852postings naming Intercom, last 90 days
02 — Two ways we see a tool

Where Intercom shows up

Each population is counted on its own. We never add them up without saying so, because they answer different questions.

Website and DNS footprint39,988

Companies whose own pages load Intercom's scripts or embeds, or whose domain's mail and hosting records (SPF, DKIM, MX, CNAME) point at Intercom. From our crawl of 41.5M company websites and the DNS sweep behind it. Reach: the tool is in the building.

Job postings859

Companies whose own postings say the team works in Intercom. Read hourly from ~70 applicant tracking systems, with the function, a quote and a date. Intent: the team that runs it is hiring.

Both261

Companies in the footprint whose postings also name Intercom. The rest of the posting population (598) runs Intercom without a public trace on the site or in DNS, which is where job data earns its place.

03 — Who uses it

Companies on Intercom

Companies with 201+ employees and high-confidence evidence in their own postings; job boards and portals left out.

Seen through the website or DNS only

Companies with 1,000+ employees whose website or DNS carries Intercom but whose postings never name it: the part of the market job data alone misses.

40,586 companies show Intercom; 309 of them have over 1,000 employees.

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04 — Footprint breakdown

By country, company size and industry

The 39,988 companies with Intercom on their website or in DNS. Click a country for its own page where we have one.

By country
companiesshare
United States
21,10153%
United Kingdom
3,3228%
Germany
1,3973%
France
1,2633%
Australia
1,2383%
Canada
1,0863%
Netherlands
8372%
Spain
6512%
Brazil
5881%
Sweden
5271%
Poland
5231%
Italy
4041%
By company size
companiesshare
Self-employed
10,90527%
2-10 employees
10,91627%
11-50 employees
11,28428%
51-200 employees
3,99410%
201-500 employees
8622%
501-1000 employees
3541%
1001-5000 employees
2801%
5001-10000 employees
370%
10,001+ employees
530%
By industry
companiesshare
Technology & software
15,48439%
Business & finance services
5,73714%
Consumer services & leisure
3,86810%
Commerce & trade
2,7437%
Media & content
2,4766%
Property & construction
2,1465%
Manufacturing & industry
1,5154%
Health care
1,5134%
Public, community & associations
1,0183%
Hospitality & travel
9082%
Transport, logistics & rental
5051%
Automotive
3331%
05 — What their DNS and pages also say

The mail, hosting and web stack of Intercom companies

Other tools found on the same companies' websites or in their DNS records. Mail providers and senders come from SPF, DKIM and MX; the rest from page code.

06 — Job-posting evidence

Who runs Intercom inside the company

The 859 companies whose postings name Intercom: by country, size and the function of the role. The second number in the function table is companies.

Postings by function
postings · companies
healthcare clinical
1,103 · 5
Customer service & success
870 · 541
skilled trades and field service
301 · 79
Sales
183 · 108
Marketing & communications
82 · 72
IT operations & business systems
74 · 46
Product, program & project management
68 · 50
Software engineering
60 · 51
Data & AI
41 · 32
Engineering (non-software)
34 · 30
Posting companies by country
companiesshare
United States
52261%
United Kingdom
8910%
Germany
303%
France
293%
Canada
263%
Australia
172%
India
162%
Brazil
132%
Spain
121%
Netherlands
91%
Singapore
91%
Belgium
40%
Posting companies by size
companiesshare
Self-employed
465%
2-10 employees
12314%
11-50 employees
24328%
51-200 employees
20524%
201-500 employees
11313%
501-1000 employees
405%
1001-5000 employees
577%
5001-10000 employees
132%
10,001+ employees
192%
Hiring on it right now
postings
Postings, last 30 days
2,349
Postings, last 90 days
2,852
All open postings
3,345

647 companies opened a role that names Intercom in the last 30 days. A hiring team that names its tools is the moment to write to the person who owns the stack.

07 — Named alongside

What Intercom teams also ask for

Tools named in the same postings as Intercom. Office software is left out.

08 — Conversational AI

Intercom against the rest of its category

Ranked by companies naming each tool in postings. Whole category →

Cite this

Quote the sentence with the date and the link. The numbers change daily; the link always shows the current ones.

40,586 companies show Intercom: 39,988 carry it on their website or in their DNS records, 859 name it in their own job postings, and 261 do both. (Breaknorm, 4 November 2026, https://breaknorm.co/tools/intercom)
How we know

Read from the source, not self-reported

Every number on this page can be traced to a page we crawled or a posting we read. Full methodology →

  • Website codeScripts, tags and embeds found on the company's own pages in our crawl of 41.5M sites. A tool counts once per company.
  • DNS recordsSPF includes, DKIM selectors, MX and CNAME records of the company's domain that point at Intercom or another vendor. Swept in cycles; dedicated mail-provider and hosting facets open once coverage passes 80% per country.
  • Job postingsRead hourly from the applicant tracking systems behind company career sites. A tool counts when the employer's own text names it as the team's system; candidate wish-lists and apply boilerplate are excluded. Confidence low, medium or high per company.
  • Sending infrastructureCold-e-mail sending domains are look-alike domains on a provider's infrastructure (DNS records, certificate logs) that redirect to the company. Absence is not evidence: only companies with a found sending domain are counted.
  • CompaniesCountry, size and industry come from the company profile we build from its website; headcount from LinkedIn where known, otherwise estimated. Job boards, portals and aggregators are kept out of lists.
FAQ

Intercom data: questions

How many companies use Intercom?

40,586 as of 4 November 2026: 39,988 carry Intercom on their website or in their DNS records and 859 name it in their own job postings; 261 show up in both. We keep the two counts apart because they measure different things.

What does "website or DNS" mean?

Our crawler finds Intercom's scripts, embeds and tags on the company's own pages, and our DNS sweep reads the domain's mail and hosting records (SPF includes, DKIM selectors, MX, CNAMEs) that point at Intercom. Either one puts the company in the footprint. The sweep is still running, so this number grows week by week.

Why is the job-posting number so much smaller?

A posting only names a tool when the team that will use it is hiring and chooses to say so. That makes it a smaller but stronger signal: it tells you which team runs Intercom, with a quote and a date. The footprint tells you reach.

How fresh is this?

Career sites are read hourly, websites are re-crawled on a rolling schedule and DNS is re-swept in cycles. The date at the top is when these counts were computed.

Can I get the list?

Yes. The first 20 are on this page; the full 40,586 with verified e-mails and a weekly feed of new Intercom users is in the product. Counting is free.

Companies and people

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