Intercom VS Intercom Fin
As of 4 November 2026, Intercom Fin is named by 124 companies and Intercom by 859; Intercom skews to companies under 200 people (66% vs 39%), Intercom Fin to companies over 1,000 (40% vs 10%).
As of 4 November 2026 · refreshed daily · counts move as websites, DNS and career sites are re-read.
The website-and-DNS footprint is not comparable between a marketing suite and a CRM: Intercom's script and mail records show on hundreds of thousands of small sites, Intercom Fin rarely leaves a trace outside its own apps. Compare on the job-posting numbers; use the footprint for reach.
- Intercom: 2–200 employees
- 66%
- Intercom Fin: 2–200 employees
- 39%
- Intercom: 1,000+ employees
- 10%
- Intercom Fin: 1,000+ employees
- 40%
- Postings per company, 90 days
- 3.3 · 2.4
- Website or DNS footprint
- 39,988 · 0
Who chooses which
Share of each tool's companies in every segment. "Leans" marks a gap of more than two points.
| Segment | Intercom | share | Intercom Fin | share | Leans |
|---|---|---|---|---|---|
| Self-employed | 46 | 5% | 4 | 3% | Intercom |
| 2-10 employees | 123 | 14% | 12 | 10% | Intercom |
| 11-50 employees | 243 | 28% | 16 | 13% | Intercom |
| 51-200 employees | 205 | 24% | 20 | 16% | Intercom |
| 201-500 employees | 113 | 13% | 13 | 10% | Intercom |
| 501-1000 employees | 40 | 5% | 10 | 8% | Intercom Fin |
| 1001-5000 employees | 57 | 7% | 27 | 22% | Intercom Fin |
| 5001-10000 employees | 13 | 2% | 6 | 5% | Intercom Fin |
| 10,001+ employees | 19 | 2% | 16 | 13% | Intercom Fin |
| Segment | Intercom | share | Intercom Fin | share | Leans |
|---|---|---|---|---|---|
| Technology & software | 479 | 56% | 52 | 42% | Intercom |
| Business & finance services | 159 | 19% | 21 | 17% | even |
| Media & content | 43 | 5% | 5 | 4% | even |
| Property & construction | 39 | 5% | 2 | 2% | Intercom |
| Consumer services & leisure | 30 | 3% | 8 | 6% | Intercom Fin |
| Health care | 26 | 3% | 8 | 6% | Intercom Fin |
| Commerce & trade | 25 | 3% | 5 | 4% | even |
| Manufacturing & industry | 24 | 3% | 13 | 10% | Intercom Fin |
| Utilities & infrastructure | 10 | 1% | 3 | 2% | even |
| Public, community & associations | 8 | 1% | 5 | 4% | Intercom Fin |
| Transport, logistics & rental | 8 | 1% | – | – | outside top 12 |
| Hospitality & travel | 6 | 1% | – | – | outside top 12 |
| Automotive | – | – | 2 | 2% | outside top 12 |
| Segment | Intercom | share | Intercom Fin | share | Leans |
|---|---|---|---|---|---|
| United States | 522 | 61% | 75 | 60% | even |
| United Kingdom | 89 | 10% | 9 | 7% | Intercom |
| Germany | 30 | 3% | 4 | 3% | even |
| France | 29 | 3% | 6 | 5% | even |
| Canada | 26 | 3% | 3 | 2% | even |
| Australia | 17 | 2% | 1 | 1% | even |
| India | 16 | 2% | – | – | outside top 12 |
| Brazil | 13 | 2% | 2 | 2% | even |
| Spain | 12 | 1% | – | – | outside top 12 |
| Netherlands | 9 | 1% | – | – | outside top 12 |
| Singapore | 9 | 1% | – | – | outside top 12 |
| Belgium | 4 | 0% | – | – | outside top 12 |
| Switzerland | – | – | 3 | 2% | outside top 12 |
| PH | – | – | 2 | 2% | outside top 12 |
| Poland | – | – | 2 | 2% | outside top 12 |
| United Arab Emirates | – | – | 1 | 1% | outside top 12 |
| CL | – | – | 1 | 1% | outside top 12 |
| Segment | Intercom | share | Intercom Fin | share | Leans |
|---|---|---|---|---|---|
| Healthcare clinical | 1,103 | 33% | 2 | 1% | Intercom |
| Customer service & success | 870 | 26% | 42 | 12% | Intercom |
| Skilled trades and field service | 301 | 9% | 6 | 2% | Intercom |
| Sales | 183 | 5% | 9 | 2% | Intercom |
| Marketing & communications | 82 | 2% | 2 | 1% | even |
| IT operations & business systems | 74 | 2% | 112 | 31% | Intercom Fin |
| Product, program & project management | 68 | 2% | 15 | 4% | Intercom Fin |
| Software engineering | 60 | 2% | 16 | 4% | Intercom Fin |
| Data & AI | 41 | 1% | 4 | 1% | even |
| Engineering (non-software) | 34 | 1% | 5 | 1% | even |
| Finance & accounting | 22 | 1% | 21 | 6% | Intercom Fin |
| General management & consulting | 18 | 1% | 3 | 1% | even |
| Administration & office | 17 | 1% | 3 | 1% | even |
| Arts media and entertainment | 15 | 0% | 1 | 0% | even |
| Unclassified | 12 | 0% | – | – | outside top 12 |
| Business development & strategy | 10 | 0% | – | – | outside top 12 |
| Retail & store operations | 10 | 0% | 1 | 0% | even |
| Social care and community | 9 | 0% | 1 | 0% | even |
| Human resources | 8 | 0% | 2 | 1% | even |
| Legal, compliance & risk | 8 | 0% | 3 | 1% | even |
| Quality, safety & environment | 6 | 0% | – | – | outside top 12 |
| Design & UX | 5 | 0% | – | – | outside top 12 |
| Facilities cleaning and security | 5 | 0% | – | – | outside top 12 |
| Healthcare support and caregiving | 5 | 0% | – | – | outside top 12 |
| Travel, leisure & events | 5 | 0% | 1 | 0% | even |
| Construction and civil | 3 | 0% | 3 | 1% | even |
| Education & training | 3 | 0% | 1 | 0% | even |
| Logistics warehouse and transport | 1 | 0% | 2 | 1% | even |
| Research and science | – | – | 2 | 1% | outside top 12 |
| Procurement and purchasing | – | – | 1 | 0% | outside top 12 |
The companies behind each column
Companies using Intercom →
Companies using Intercom Fin →
Conversational AI ranked →
Quote the sentence with the date and the link. The numbers change daily; the link always shows the current ones.
Intercom Fin is named by 124 companies in job postings and Intercom by 859; 54 name both. (Breaknorm, 4 November 2026, https://breaknorm.co/compare/intercom-vs-intercom-fin)
Read from the source, not self-reported
Every number on this page can be traced to a page we crawled or a posting we read. Full methodology →
- Job postingsRead hourly from career sites. A tool counts when the employer's own text names it as the team's system; both tools can count for one company.
- Website and DNSScripts and embeds on the company's pages, plus SPF, DKIM, MX and CNAME records of its domain that point at the vendor.
- SegmentsCountry, size and industry from the company profile built from its website.
- Not a reviewNo ratings, prices or feature claims. For those, read the vendors.
Intercom vs Intercom Fin: questions
Which is more used, Intercom or Intercom Fin?
By companies naming it in their own job postings, Intercom (859) over Intercom Fin (124). By website-and-DNS footprint, Intercom (39,988 vs 0), because its scripts and mail records sit on many small company sites.
Who chooses Intercom?
66% of Intercom companies have 2 to 200 employees, against 39% for Intercom Fin. 10% of Intercom companies have over 1,000 employees, against 40% for Intercom Fin.
Do companies run both?
54 companies name both in their postings, usually Intercom in marketing and Intercom Fin in sales, or during a migration.
Where do these numbers come from?
From the employer's own text in job postings read hourly from career sites, and from scripts found on company websites in our crawl. No vendor data, no surveys.
Get either list your way
The same data as a search, over MCP and the API, as bulk files, or pushed to you as it changes.
Every company on either tool,
with the person who owns it
Filter on Intercom or Intercom Fin. Start free, no card.