Tools · Conversational AI

Companies using LiveChat_

As of 4 November 2026, 55,824 companies show LiveChat: 55,557 carry it on their website or in their DNS records, 272 name it in their own job postings, and 5 do both.

As of 4 November 2026 · refreshed daily · counts move as websites, DNS and career sites are re-read.

Largest market
United States · 13,663 companies
Companies with 51+ staff
3,512 · 6% of the footprint
Top industry
Commerce & trade · 9%
Team that names it most
Customer service & success · 438 postings
Hiring on it, last 30 days
265 companies
Most often alongside
Zendesk · 51 companies
55,824companies show LiveChat, all sources
55,557on their website or in DNS records
272name it in their own job postings
642postings naming LiveChat, last 90 days
02 — Two ways we see a tool

Where LiveChat shows up

Each population is counted on its own. We never add them up without saying so, because they answer different questions.

Website and DNS footprint55,557

Companies whose own pages load LiveChat's scripts or embeds, or whose domain's mail and hosting records (SPF, DKIM, MX, CNAME) point at LiveChat. From our crawl of 41.5M company websites and the DNS sweep behind it. Reach: the tool is in the building.

Job postings272

Companies whose own postings say the team works in LiveChat. Read hourly from ~70 applicant tracking systems, with the function, a quote and a date. Intent: the team that runs it is hiring.

Both5

Companies in the footprint whose postings also name LiveChat. The rest of the posting population (267) runs LiveChat without a public trace on the site or in DNS, which is where job data earns its place.

03 — Who uses it

Companies on LiveChat

Companies with 201+ employees and high-confidence evidence in their own postings; job boards and portals left out.

DECATHLON Hong KongSporting goods webshops · HK201-500 employeesNXP SemiconductorsSemiconductor manufacturers · Eindhoven, Netherlands10,001+ employeesSophosManaged cybersecurity services · United Kingdom1001-5000 employeesVibramFootwear manufacturers · Malta501-1000 employeesPBS SystemsAutomotive dealer software · Calgary (Douglas Glen / McKenzie Lake / Copperfield / East Shepard), United States201-500 employeesRoom & Board, Inc.Furniture webshops · United States1001-5000 employeesBest Doctors InsuranceInsurance companies underwriters · United States201-500 employeesFAAC TechnologiesSecurity & access control equipment manufacturers · Zola Predosa, Italy501-1000 employeesgartenContract catering services · Xonacatlán, United States501-1000 employeesChristie's Auction HouseArt & collectibles auction houses · United States1001-5000 employeesDHLCourier & express delivery · Sweden10,001+ employeesCooperative Education & Internship Association (CEIA)Professional bodies · United States501-1000 employeesECS Tuning, LLCOnline auto parts shops · 201-500 employeesHinesReal estate investment firms · Houston, United States1001-5000 employeesXenditOnline payment gateways · ID501-1000 employeesAvnetIndustrial parts distribution · China10,001+ employeesHammondCareHome care agencies · St Leonards, Australia1001-5000 employeesSTEMCELL TechnologiesLaboratory supplies distribution · Vancouver (Strathcona / Chinatown / Downtown Eastside), Canada1001-5000 employeesCaronAddiction treatment & rehab centres · Atlanta, United States1001-5000 employeesAll-OutdoorsAdventure & outdoor travel operators · Lotus, United States201-500 employees
Seen through the website or DNS only

Companies with 1,000+ employees whose website or DNS carries LiveChat but whose postings never name it: the part of the market job data alone misses.

55,824 companies show LiveChat; 120 of them have over 1,000 employees.

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04 — Footprint breakdown

By country, company size and industry

The 55,557 companies with LiveChat on their website or in DNS. Click a country for its own page where we have one.

By country
companiesshare
United States
13,66325%
United Kingdom
3,1006%
Australia
1,1832%
Germany
9412%
Poland
9302%
Canada
9192%
Netherlands
5641%
France
5531%
Italy
4711%
Spain
4001%
China
3661%
Hungary
2811%
By company size
companiesshare
Self-employed
6,99313%
2-10 employees
9,82718%
11-50 employees
7,31013%
51-200 employees
2,5925%
201-500 employees
5901%
501-1000 employees
1900%
1001-5000 employees
1200%
5001-10000 employees
150%
10,001+ employees
50%
By industry
companiesshare
Commerce & trade
4,8789%
Business & finance services
4,2288%
Property & construction
3,6447%
Manufacturing & industry
2,9405%
Consumer services & leisure
2,9245%
Media & content
1,7963%
Technology & software
1,7853%
Health care
1,4243%
Hospitality & travel
1,3312%
Automotive
8952%
Transport, logistics & rental
8552%
Public, community & associations
5731%
05 — What their DNS and pages also say

The mail, hosting and web stack of LiveChat companies

Other tools found on the same companies' websites or in their DNS records. Mail providers and senders come from SPF, DKIM and MX; the rest from page code.

06 — Job-posting evidence

Who runs LiveChat inside the company

The 272 companies whose postings name LiveChat: by country, size and the function of the role. The second number in the function table is companies.

Postings by function
postings · companies
Customer service & success
438 · 225
Sales
99 · 26
Software engineering
25 · 19
Finance & accounting
22 · 19
IT operations & business systems
18 · 15
Administration & office
13 · 7
Marketing & communications
10 · 6
Travel, leisure & events
8 · 7
Data & AI
7 · 4
Education & training
7 · 6
Posting companies by country
companiesshare
United States
14152%
United Kingdom
4517%
Australia
93%
Canada
73%
India
52%
Germany
41%
Denmark
41%
HK
31%
MY
31%
TH
31%
France
21%
ID
21%
Posting companies by size
companiesshare
Self-employed
62%
2-10 employees
145%
11-50 employees
4215%
51-200 employees
5922%
201-500 employees
3714%
501-1000 employees
3613%
1001-5000 employees
4416%
5001-10000 employees
73%
10,001+ employees
2710%
Hiring on it right now
postings
Postings, last 30 days
493
Postings, last 90 days
642
All open postings
860

265 companies opened a role that names LiveChat in the last 30 days. A hiring team that names its tools is the moment to write to the person who owns the stack.

07 — Named alongside

What LiveChat teams also ask for

Tools named in the same postings as LiveChat. Office software is left out.

08 — Conversational AI

LiveChat against the rest of its category

Ranked by companies naming each tool in postings. Whole category →

Cite this

Quote the sentence with the date and the link. The numbers change daily; the link always shows the current ones.

55,824 companies show LiveChat: 55,557 carry it on their website or in their DNS records, 272 name it in their own job postings, and 5 do both. (Breaknorm, 4 November 2026, https://breaknorm.co/tools/livechat)
How we know

Read from the source, not self-reported

Every number on this page can be traced to a page we crawled or a posting we read. Full methodology →

  • Website codeScripts, tags and embeds found on the company's own pages in our crawl of 41.5M sites. A tool counts once per company.
  • DNS recordsSPF includes, DKIM selectors, MX and CNAME records of the company's domain that point at LiveChat or another vendor. Swept in cycles; dedicated mail-provider and hosting facets open once coverage passes 80% per country.
  • Job postingsRead hourly from the applicant tracking systems behind company career sites. A tool counts when the employer's own text names it as the team's system; candidate wish-lists and apply boilerplate are excluded. Confidence low, medium or high per company.
  • Sending infrastructureCold-e-mail sending domains are look-alike domains on a provider's infrastructure (DNS records, certificate logs) that redirect to the company. Absence is not evidence: only companies with a found sending domain are counted.
  • CompaniesCountry, size and industry come from the company profile we build from its website; headcount from LinkedIn where known, otherwise estimated. Job boards, portals and aggregators are kept out of lists.
FAQ

LiveChat data: questions

How many companies use LiveChat?

55,824 as of 4 November 2026: 55,557 carry LiveChat on their website or in their DNS records and 272 name it in their own job postings; 5 show up in both. We keep the two counts apart because they measure different things.

What does "website or DNS" mean?

Our crawler finds LiveChat's scripts, embeds and tags on the company's own pages, and our DNS sweep reads the domain's mail and hosting records (SPF includes, DKIM selectors, MX, CNAMEs) that point at LiveChat. Either one puts the company in the footprint. The sweep is still running, so this number grows week by week.

Why is the job-posting number so much smaller?

A posting only names a tool when the team that will use it is hiring and chooses to say so. That makes it a smaller but stronger signal: it tells you which team runs LiveChat, with a quote and a date. The footprint tells you reach.

How fresh is this?

Career sites are read hourly, websites are re-crawled on a rolling schedule and DNS is re-swept in cycles. The date at the top is when these counts were computed.

Can I get the list?

Yes. The first 20 are on this page; the full 55,824 with verified e-mails and a weekly feed of new LiveChat users is in the product. Counting is free.

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