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Company · Customer support helpdesk software

Transcom

As of 4 November 2026, Transcom has 228 open roles (45 new in 30 days), its customer service & success team is hiring most, and its postings name Microsoft Office, Microsoft Excel and Google Workspace as the tools the team works in.

As of 4 November 2026 · refreshed daily · counts move as websites, DNS and career sites are re-read.

, United States10,001+ employees1B+ revenue, est.B2Btranscom.com ↗LinkedIn ↗
Headquarters
, , United States
Employees
10,001+ employees (linkedin)
Sells to
white goods clients, fintech companies, telecommunications
Certifications on site
ISO 27001, ISO 9001, tisax
Site languages
EN
Career system
Smartrecruiters
228open roles · 45 new in 30 days
14tools named in postings
Hungary, SChiring locations
0change signals read in postings
02What they do, whom they sell to, who else does it

Transcom in one screen

Read from transcom.com: what the company does, the customers it names, the buyers we can actually see, and the companies that sell the same thing.

What Transcom does

Transcom is a customer experience management service provider that delivers digital transformation, conversational analytics, and AI-powered care for businesses across 25 markets. Its offerings include white-glove support, expert teams, AI chatbots, and AI interactive voice routing. Clients span white goods, fintech, telecommunications, optics, and pharmaceutical industries.

white-glove supportexpert teamsai-powered careai chatbotsai interactive voice routing
Whom it sells to

Named on the site: white goods clients, fintech companies, telecommunications, optics companies, pharmaceutical companies, white goods manufacturers.

Who else sells this

Nearest companies by what they do, sell and whom they serve, 51+ employees. 597 scored.

ConvertiaSpain · 501-1000 employeesValor GlobalUnited States · 1001-5000 employeesTLCxUnited States · 1001-5000 employeesConnectUnited Kingdom · 51-200 employeesTrigmaIndia · 201-500 employeesMULTICOMHungary · 51-200 employees
03Tech stack, with the evidence

What Transcom says it runs

Tools named in the company's own postings as the team's systems, with the sentence that says so. What the website and DNS show is listed separately.

Microsoft OfficeHuman resources · medium confidence · 30 postings
Do you want to start your career in Office Administration within a supportive and dynamic environment?
Office Administrator (m/w/d) - Prishtina · first seen 2026-10-23
Microsoft ExcelHuman resources · medium confidence · 15 postings
Advanced Excel Mastery:
Business Analyst · first seen 2018-07-10
Google WorkspaceHuman resources · medium confidence · 11 postings
• Systems Expert: You have intermediate proficiency in MS Office (Word, Excel, PowerPoint), Google Apps, and professional email communication (HRIS software knowledge is a plus).
Office Administrator (m/w/d) - Prishtina · first seen 2026-10-23
SAPmedium confidence · 5 postings
• Du nutzt SAP sowie unsere interne Software, um Kundenanfragen präzise bearbeiten zu können.
Home Office Kundenberater / Call Center Agent (w/m/d) Energieversorger · first seen 2026-10-24
VerintAdministration & office · medium confidence · 5 postings
- System Knowledge Requirement: extensive background in RTA and scheduling in at least 2 WFM System (eWFM, Verint, IEX, Teleopti, Genesys)
Scheduling Analyst - Manila, Philippines · first seen 2026-10-23
Microsoft PowerPointmedium confidence · 5 postings
Ability to synthesize complex data into clear, concise, and professional "Executive Summary" style PowerPoint slides for senior leadership.
Business Analyst · first seen 2018-07-10
Androidmedium confidence · 4 postings
• Podstawowa umiejętność obsługi systemu Android lub iOS - pomagamy klientom w obsłudze urządzeń cyfrowych.
Konsultant/ka ds. obsługi klienta · first seen 2026-10-24
Google Cloudmedium confidence · 4 postings
• Strong understanding of cloud computing concepts and architectures, with expertise in at least one major cloud platform (GCP, AWS, Azure)
Senior Platform Engineer · first seen 2026-10-23
iOSmedium confidence · 4 postings
• Podstawowa umiejętność obsługi systemu Android lub iOS - pomagamy klientom w obsłudze urządzeń cyfrowych.
Konsultant/ka ds. obsługi klienta · first seen 2026-10-24
Salesforcemedium confidence · 4 postings
• High proficiency with CRM and ticketing systems (e.g., Helpshift, Zendesk, Salesforce) for reporting and queue management.
Team Leader - Bacolod, Philippines (Pooling) · first seen 2026-10-23
Microsoft Wordmedium confidence · 4 postings
• Buona/ottima conoscenza degli strumenti informatici (applicativi, pacchetto Office (Word/Excel/PowerPoint).
Consulente in attività finanziaria · first seen 2018-07-10
Confluencemedium confidence · 3 postings
• Experience using CRM and support tools such as Salesforce, Aircall, Jira, and Confluence.
Team Leader - Manila, Philippines · first seen 2026-10-24
DHCPIT operations & business systems · medium confidence · 3 postings
• Strong understanding of data network technologies, digital/IP telephony, operating systems (MS Windows), standard services (DHCP, DNS, WINS), and databases;
IT SD engineer · first seen 2026-10-24
DNSIT operations & business systems · medium confidence · 3 postings
• Strong understanding of data network technologies, digital/IP telephony, operating systems (MS Windows), standard services (DHCP, DNS, WINS), and databases;
IT SD engineer · first seen 2026-10-24
On the website or in DNS

Vendors whose code loads on transcom.com or whose records sit in its DNS. Page plumbing (libraries, fonts, consent banners) is left out.

appleseen on transcom.comAtlassianseen on transcom.com
AWS Route 53seen on transcom.com
Brevoseen on transcom.com
Google Workspaceseen on transcom.com
Mailchimpseen on transcom.com
mailchimp_transactionalseen on transcom.com
Microsoft 365seen on transcom.com
microsoft_teamsseen on transcom.com
postmarkseen on transcom.comSalesforceseen on transcom.com
salesforce_account_engagementseen on transcom.com
SendGridseen on transcom.comServiceNowseen on transcom.comShopifyseen on transcom.comTwilioseen on transcom.com
zoho_mailseen on transcom.com
04Hiring

228 open roles, 45 opened in 90 days

Read hourly from the company's career system. Open roles and new roles in the last 30 days, by team. Companies hiring customer service & success in United States →

Open roles by team
open · new 30 d
Customer service & success
109 · 24
Human resources
15 · 1
Administration & office
8 · 0
General management & consulting
6 · 0
IT operations & business systems
6 · 0
Finance & accounting
5 · 0
Data & AI
4 · 1
Personal care and wellness
4 · 0
Sales
4 · 0
Education & training
3 · 0
Facilities cleaning and security
2 · 1
Legal, compliance & risk
2 · 0
Product, program & project management
2 · 0
Quality, safety & environment
2 · 0
Software engineering
2 · 1
Unclassified
2 · 0
Design & UX
1 · 0
Marketing & communications
1 · 0
Retail & store operations
1 · 0
Newest postings
05Signals

What is changing, read from the postings

Intents are events the employer states about itself, each with the sentence and the posting it came from.

No change signals read in the current postings.

Decision makers at Transcom, with verified e-mails, and every change the moment it is posted.

Sales, marketing and IT leaders by function. Add Transcom to a monitor and get a webhook when a role opens, a tool appears or a signal is read.

Start free, no card. The first 20 are above; e-mails are verified at the mail server when you open them.

06Lookalikes

Companies like Transcom

Nearest by what they do, what they sell and whom they sell to, 51+ employees. 6 of 597 scored.

ConvertiaAI automation agencies · Spain501-1000 employees
Valor GlobalBpo & call centre services · United States1001-5000 employees
TLCxCustomer support helpdesk software · United States1001-5000 employees
ConnectAI automation agencies · United Kingdom51-200 employees
TrigmaAI agent automation platforms · India201-500 employees
MULTICOMBpo & call centre services · Hungary51-200 employees
07Profile

From the company's own website

Legal nameTranscom
IndustryTechnology & software · Customer support helpdesk software
Offeringswhite-glove support · expert teams · ai-powered care · ai chatbots · ai interactive voice routing
Target customerswhite goods clients · fintech companies · telecommunications · optics companies · pharmaceutical companies · white goods manufacturers
Geographic scopeinternational · also United Kingdom
Reviews found
Public contact points0 role addresses · 0 phone numbers
Pages readteam, home, services
Datescrawled 2026-08-07 · profiled 2026-08-16 · hiring built 2026-11-02
Cite this

Quote the sentence with the date and the link. The numbers change daily; the link always shows the current ones.

Transcom (, United States, 10,001+ employees) has 228 open roles, 45 new in 30 days, and names 14 tools in its postings. (Breaknorm, 4 November 2026, https://breaknorm.co/company/transcom.com)
How we know

Read from the source, not self-reported

Every number on this page can be traced to a page we crawled or a posting we read. Full methodology →

  • ProfileBuilt from transcom.com: summary, offerings, customers, certifications and contact points are extracted from its pages, with a confidence score per field.
  • HiringRead hourly from the company's Smartrecruiters career site; reposts collapse into one record.
  • Tech stackTools the employer's own text names as the team's systems, with the quote; website scripts counted separately.
  • HeadcountLinkedIn where known, otherwise estimated from the site.
FAQ

Transcom: questions

Does Transcom use Microsoft Office?

Yes, by the company's own words: 30 postings name it, first seen 2026-10-23, in the human resources team.

Is Transcom hiring?

228 open roles as of 4 November 2026, 45 opened in the last 30 days and 43 closed. The largest team hiring is customer service & success.

Where does this profile come from?

From transcom.com itself: we crawled it on 2026-08-07, built the profile on 2026-08-16, and read its career site (Smartrecruiters) hourly since. Headcount is from LinkedIn.

Who should I write to at Transcom?

The people are behind the login: decision makers by function, verified at the mail server when you open them. 0 public role addresses from the site are there too.

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