GLPI VS Jira Service Management
As of 30 October 2026, Jira Service Management is named by 769 companies and GLPI by 106; GLPI skews to companies under 200 people (27% vs 36%), Jira Service Management to companies over 1,000 (34% vs 32%).
As of 30 October 2026 · refreshed daily · counts move as websites, DNS and career sites are re-read.
The website-and-DNS footprint is not comparable between a marketing suite and a CRM: GLPI's script and mail records show on hundreds of thousands of small sites, Jira Service Management rarely leaves a trace outside its own apps. Compare on the job-posting numbers; use the footprint for reach.
- GLPI: 2–200 employees
- 27%
- Jira Service Management: 2–200 employees
- 36%
- GLPI: 1,000+ employees
- 32%
- Jira Service Management: 1,000+ employees
- 34%
- Postings per company, 90 days
- 1.8 · 2.0
- Website or DNS footprint
- 0 · 0
Who chooses which
Share of each tool's companies in every segment. "Leans" marks a gap of more than two points.
| Segment | GLPI | share | Jira Service Management | share | Leans |
|---|---|---|---|---|---|
| Self-employed | 1 | 1% | 3 | 0% | even |
| 2-10 employees | 2 | 2% | 42 | 5% | Jira Service Management |
| 11-50 employees | 8 | 8% | 57 | 7% | even |
| 51-200 employees | 19 | 18% | 180 | 23% | Jira Service Management |
| 201-500 employees | 25 | 24% | 122 | 16% | GLPI |
| 501-1000 employees | 17 | 16% | 107 | 14% | GLPI |
| 1001-5000 employees | 22 | 21% | 181 | 24% | Jira Service Management |
| 5001-10000 employees | 1 | 1% | 30 | 4% | Jira Service Management |
| 10,001+ employees | 11 | 10% | 47 | 6% | GLPI |
| Segment | GLPI | share | Jira Service Management | share | Leans |
|---|---|---|---|---|---|
| Technology & software | 32 | 30% | 341 | 44% | Jira Service Management |
| Manufacturing & industry | 16 | 15% | 101 | 13% | even |
| Commerce & trade | 10 | 9% | 19 | 2% | GLPI |
| Public, community & associations | 9 | 8% | 20 | 3% | GLPI |
| Health care | 9 | 8% | 13 | 2% | GLPI |
| Consumer services & leisure | 7 | 7% | 17 | 2% | GLPI |
| Utilities & infrastructure | 7 | 7% | 19 | 2% | GLPI |
| Business & finance services | 4 | 4% | 161 | 21% | Jira Service Management |
| Automotive | 3 | 3% | – | – | outside top 12 |
| Media & content | 3 | 3% | 25 | 3% | even |
| Transport, logistics & rental | 3 | 3% | 14 | 2% | even |
| Property & construction | 2 | 2% | 15 | 2% | even |
| Hospitality & travel | – | – | 11 | 1% | outside top 12 |
| Segment | GLPI | share | Jira Service Management | share | Leans |
|---|---|---|---|---|---|
| France | 63 | 59% | 21 | 3% | GLPI |
| Brazil | 16 | 15% | 16 | 2% | GLPI |
| United States | 7 | 7% | 446 | 58% | Jira Service Management |
| Spain | 5 | 5% | 8 | 1% | GLPI |
| Belgium | 2 | 2% | – | – | outside top 12 |
| Switzerland | 2 | 2% | 9 | 1% | even |
| Germany | 2 | 2% | 57 | 7% | Jira Service Management |
| Poland | 2 | 2% | – | – | outside top 12 |
| Portugal | 2 | 2% | – | – | outside top 12 |
| Argentina | 1 | 1% | – | – | outside top 12 |
| Canada | 1 | 1% | 23 | 3% | Jira Service Management |
| United Kingdom | 1 | 1% | 69 | 9% | Jira Service Management |
| Australia | – | – | 16 | 2% | outside top 12 |
| Netherlands | – | – | 9 | 1% | outside top 12 |
| Austria | – | – | 8 | 1% | outside top 12 |
| India | – | – | 8 | 1% | outside top 12 |
| Segment | GLPI | share | Jira Service Management | share | Leans |
|---|---|---|---|---|---|
| IT operations & business systems | 160 | 55% | 1,021 | 52% | GLPI |
| Customer service & success | 17 | 6% | 153 | 8% | even |
| Software engineering | 10 | 3% | 137 | 7% | Jira Service Management |
| Product, program & project management | 8 | 3% | 72 | 4% | even |
| Administration & office | 4 | 1% | 13 | 1% | even |
| Quality, safety & environment | 4 | 1% | – | – | outside top 12 |
| Skilled trades and field service | 4 | 1% | 13 | 1% | even |
| Data & AI | 1 | 0% | 33 | 2% | even |
| Engineering (non-software) | 1 | 0% | 39 | 2% | even |
| Facilities cleaning and security | 1 | 0% | – | – | outside top 12 |
| Finance & accounting | 1 | 0% | – | – | outside top 12 |
| Human resources | 1 | 0% | 20 | 1% | even |
| Sales | – | – | 47 | 2% | outside top 12 |
| General management & consulting | – | – | 34 | 2% | outside top 12 |
| Marketing & communications | – | – | 6 | 0% | outside top 12 |
The companies behind each column
Companies using GLPI →
Companies using Jira Service Management →
itsm service desk ranked →
Quote the sentence with the date and the link. The numbers change daily; the link always shows the current ones.
Jira Service Management is named by 769 companies in job postings and GLPI by 106; 14 name both. (Breaknorm, 30 October 2026, https://breaknorm.co/compare/glpi-vs-jira-service-management)
Read from the source, not self-reported
Every number on this page can be traced to a page we crawled or a posting we read. Full methodology →
- Job postingsRead hourly from career sites. A tool counts when the employer's own text names it as the team's system; both tools can count for one company.
- Website and DNSScripts and embeds on the company's pages, plus SPF, DKIM, MX and CNAME records of its domain that point at the vendor.
- SegmentsCountry, size and industry from the company profile built from its website.
- Not a reviewNo ratings, prices or feature claims. For those, read the vendors.
GLPI vs Jira Service Management: questions
Which is more used, GLPI or Jira Service Management?
By companies naming it in their own job postings, Jira Service Management (769) over GLPI (106). By website-and-DNS footprint, Jira Service Management (0 vs 0), because its scripts and mail records sit on many small company sites.
Who chooses GLPI?
27% of GLPI companies have 2 to 200 employees, against 36% for Jira Service Management. 32% of GLPI companies have over 1,000 employees, against 34% for Jira Service Management.
Do companies run both?
14 companies name both in their postings, usually GLPI in marketing and Jira Service Management in sales, or during a migration.
Where do these numbers come from?
From the employer's own text in job postings read hourly from career sites, and from scripts found on company websites in our crawl. No vendor data, no surveys.
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