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Medallia VS Qualtrics

As of 30 October 2026, Qualtrics is named by 365 companies and Medallia by 105; Medallia skews to companies under 200 people (17% vs 24%), Qualtrics to companies over 1,000 (52% vs 60%).

As of 30 October 2026 · refreshed daily · counts move as websites, DNS and career sites are re-read.

The website-and-DNS footprint is not comparable between a marketing suite and a CRM: Medallia's script and mail records show on hundreds of thousands of small sites, Qualtrics rarely leaves a trace outside its own apps. Compare on the job-posting numbers; use the footprint for reach.

Medallia: 2–200 employees
17%
Qualtrics: 2–200 employees
24%
Medallia: 1,000+ employees
60%
Qualtrics: 1,000+ employees
52%
Postings per company, 90 days
3.1 · 2.5
Website or DNS footprint
0 · 1,413
105companies name Medallia
365companies name Qualtrics
63name both
329 · 895postings in 90 days, Medallia · Qualtrics
02Side by side

Who chooses which

Share of each tool's companies in every segment. "Leans" marks a gap of more than two points.

By company size
SegmentMedalliashareQualtricsshareLeans
Self-employed22%21%even
2-10 employees33%123%even
11-50 employees66%329%Qualtrics
51-200 employees99%4412%Qualtrics
201-500 employees1211%4412%even
501-1000 employees1010%4011%even
1001-5000 employees2221%7420%even
5001-10000 employees88%298%even
10,001+ employees3331%8824%Medallia
By industry
SegmentMedalliashareQualtricsshareLeans
Hospitality & travel2625%113%Medallia
Business & finance services2221%9827%Qualtrics
Property & construction1110%51%Medallia
Technology & software1010%6117%Qualtrics
Commerce & trade88%144%Medallia
Manufacturing & industry88%3710%Qualtrics
Consumer services & leisure77%3710%Qualtrics
Health care33%288%Qualtrics
Utilities & infrastructure33%––outside top 12
Automotive22%72%even
Public, community & associations22%3710%Qualtrics
Media & content22%236%Qualtrics
Transport, logistics & rental––41%outside top 12
By country
SegmentMedalliashareQualtricsshareLeans
United States7773%27074%even
United Kingdom88%195%Medallia
Canada44%175%even
United Arab Emirates22%31%even
Germany22%92%even
Spain22%21%even
Austria11%––outside top 12
Australia11%31%even
Brazil11%41%even
France11%51%even
Hungary11%––outside top 12
Ireland11%––outside top 12
Singapore––51%outside top 12
India––41%outside top 12
Argentina––21%outside top 12
Postings by team (share of each tool's postings)
SegmentMedalliashareQualtricsshareLeans
Hospitality and food service9223%––outside top 12
Customer service & success4010%424%Medallia
Marketing & communications308%11811%Qualtrics
General management & consulting297%232%Medallia
Product, program & project management174%707%Qualtrics
Sales174%303%even
Software engineering144%––outside top 12
Personal care and wellness133%––outside top 12
Data & AI103%807%Qualtrics
IT operations & business systems92%303%even
Design & UX82%444%Qualtrics
Logistics warehouse and transport51%––outside top 12
Research and science––616%outside top 12
Human resources––575%outside top 12
Education & training––454%outside top 12
Administration & office––424%outside top 12
Cite this

Quote the sentence with the date and the link. The numbers change daily; the link always shows the current ones.

Qualtrics is named by 365 companies in job postings and Medallia by 105; 63 name both. (Breaknorm, 30 October 2026, https://breaknorm.co/compare/medallia-vs-qualtrics)
How we know

Read from the source, not self-reported

Every number on this page can be traced to a page we crawled or a posting we read. Full methodology →

  • Job postingsRead hourly from career sites. A tool counts when the employer's own text names it as the team's system; both tools can count for one company.
  • Website and DNSScripts and embeds on the company's pages, plus SPF, DKIM, MX and CNAME records of its domain that point at the vendor.
  • SegmentsCountry, size and industry from the company profile built from its website.
  • Not a reviewNo ratings, prices or feature claims. For those, read the vendors.
FAQ

Medallia vs Qualtrics: questions

Which is more used, Medallia or Qualtrics?

By companies naming it in their own job postings, Qualtrics (365) over Medallia (105). By website-and-DNS footprint, Qualtrics (1,413 vs 0), because its scripts and mail records sit on many small company sites.

Who chooses Medallia?

17% of Medallia companies have 2 to 200 employees, against 24% for Qualtrics. 60% of Medallia companies have over 1,000 employees, against 52% for Qualtrics.

Do companies run both?

63 companies name both in their postings, usually Medallia in marketing and Qualtrics in sales, or during a migration.

Where do these numbers come from?

From the employer's own text in job postings read hourly from career sites, and from scripts found on company websites in our crawl. No vendor data, no surveys.

Companies and people

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Every company on either tool,
with the person who owns it

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