Companies hiring customer service & success in Italy
As of 4 November 2026, 224 companies are hiring customer service & success in Italy, with 853 open roles; 619 opened in the last 30 days and Milan has the most.
As of 4 November 2026 · refreshed daily · counts move as websites, DNS and career sites are re-read.
- Top city
- Milan · 66 roles
- Largest role family
- customer service representation · 76%
- Leadership roles (director+)
- 3 · 3 companies
- Remote share, last 30 days
- 27%
- Postings with a salary
- 3% · 13 companies
- Most-named tool
- SAP · 28 companies
Most new customer service & success roles, last 30 days
Companies with the most new postings in the last 30 days; job boards and directories left out. Headquartered in Italy. Open customer service & success roles and all open roles per company.
| Company | Size | new, 30 d | open customer service & success | all open |
|---|---|---|---|---|
SAL srl Società Acqua LodigianaWater supply utilities | 51-200 employees | 3 | 5 | 554 |
Sagres SpaDebt collection agencies | 201-500 employees | 3 | 11 | 12 |
HireMapAI resume & job tools | 2-10 employees | 2 | 2 | 82 |
IrinoxFamily holdings | 201-500 employees | 2 | 2 | 8 |
Var GroupIT consulting advisory | 501-1000 employees | 2 | 1 | 78 |
AkamasOther B2B SaaS platforms | 11-50 employees | 1 | 1 | 5 |
ArtemestHome decor webshops | 51-200 employees | 1 | 1 | 8 |
FBKProcurement software | 51-200 employees | 1 | 1 | 4 |
GardalandAmusement & theme parks | 201-500 employees | 1 | 1 | 6 |
KiratechIT services & consulting | 51-200 employees | 1 | 1 | 5 |
Max Mara Fashion GroupFashion retail stores | 5001-10000 employees | 1 | 1 | 187 |
Mia-PlatformAI agent automation platforms | 51-200 employees | 1 | 1 | 5 |
SuperTosanoIndependent supermarkets | 1001-5000 employees | 1 | 1 | 236 |
Tomasi AutoUsed car dealerships | 201-500 employees | 1 | 1 | 17 |
Get every one with the hiring manager's verified e-mail, or a webhook each time a Italian company opens its next customer service & success role.
Start free, no card. The first 20 are above; e-mails are verified at the mail server when you open them.
By city, seniority and role family
Postings, then companies. Cities as the posting states them.
| postings · companies | |
|---|---|
| Milan | 66 · 40 |
| Rome | 56 · 14 |
| Roma | 31 · 8 |
| Sofia | 29 · 1 |
| Milano | 27 · 20 |
| Naples | 19 · 5 |
| Athens | 17 · 2 |
| Bologna | 15 · 6 |
| Genova | 15 · 1 |
| Catania | 12 · 4 |
| Florence | 12 · 4 |
| Turin | 12 · 7 |
| postings · companies | |
|---|---|
| Trainee, apprentice | 25 · 22 |
| Entry | 701 · 143 |
| Mid | 31 · 25 |
| Senior | 44 · 29 |
| Manager | 16 · 14 |
| Director | 3 · 3 |
| postings · companies | |
|---|---|
| customer service representation | 646 · 112 |
| customer success and client servicing | 72 · 51 |
| technical support | 62 · 50 |
| order and service coordination | 34 · 18 |
| contact centre management | 3 · 3 |
| service advising | 3 · 2 |
Tools customer service & success postings in Italy ask for
Office software left out. Click through to every company on a tool.
| postings · companies | |
|---|---|
| Onsite | 205 · 15 |
| Remote | 83 · 15 |
| Hybrid | 15 · 13 |
| postings · companies | |
|---|---|
| Posted in the last 7 days | 195 · 40 |
| Posted in the last 30 days | 619 · 143 |
| All open | 853 · 224 |
Quote the sentence with the date and the link. The numbers change daily; the link always shows the current ones.
224 companies have 853 open customer service & success roles in Italy; 143 of them posted 619 in the last 30 days. (Breaknorm, 4 November 2026, https://breaknorm.co/hiring/customer_service_and_success/italy)
Read from the source, not self-reported
Every number on this page can be traced to a page we crawled or a posting we read. Full methodology →
- Job postingsRead hourly from the applicant tracking systems behind company career sites, with portals filling the gaps. Reposts collapse into one record; a role closes when the company closes it.
- Function and familyRole tree v2: every title classified into a function and a family, in every language.
- LocationThe posting's stated location, normalised to city and country. This page counts roles located in Italy.
- ExclusionsJob boards, directories and aggregators are kept out of company lists; staffing firms stay in only for their own hiring.
Customer service & success hiring in Italy: questions
What counts as a customer service & success role?
A posting classified into the customer service & success function by our role tree (v2), whatever the title says. "Account Executive", "Vertriebsmitarbeiter" and "SDR" all land in the same function, then in a family such as customer service representation.
Why is Italy the posting's country, not the company's?
This page counts roles located in Italy. A US company hiring in Berlin counts; a Italian company hiring in Paris does not. Company pages show the reverse view.
How fresh is it?
Career systems are checked hourly, so a role usually shows up the same day it opens and disappears the day it closes. Reposts collapse into one record.
Can I get the hiring manager?
Yes. For each company, the person the new hires report to, with a verified e-mail. The first 15 companies are on this page; the rest, and a weekly feed of new customer service & success hiring in Italy, is in the product.
Put it to work
Plays that run on customer service & success hiring data.
A team is growing faster than its tools
Five or more open roles in one function in the last 30 days.
A new sales leader is hiring a team
A VP or Head of Sales started in the last 90 days and sales roles are open.
They just moved to a tool you plug into
The site or job ads started naming a new CRM or platform in the last 60 days.
Get this data your way
The same data as a search, over MCP and the API, as bulk files, or pushed to you as it changes.
Every Italian company hiring customer service & success,
with the hiring manager
Filter hiring_for on customer service & success in Italy. Start free, no card.