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Hiring · Customer service & success · United Kingdom

Companies hiring customer service & success in United Kingdom

As of 4 November 2026, 1,326 companies are hiring customer service & success in United Kingdom, with 2,688 open roles; 1,602 opened in the last 30 days and London has the most.

As of 4 November 2026 · refreshed daily · counts move as websites, DNS and career sites are re-read.

Top city
London · 721 roles
Largest role family
customer service representation · 41%
Leadership roles (director+)
106 · 83 companies
Remote share, last 30 days
30%
Postings with a salary
9% · 126 companies
Most-named tool
Salesforce · 151 companies
1,326companies with an open customer service & success role
2,688open postings
389new in the last 7 days
4%director level and above
02Who is hiring

Most new customer service & success roles, last 30 days

Companies with the most new postings in the last 30 days; job boards and directories left out. Headquartered in United Kingdom. Open customer service & success roles and all open roles per company.

CompanySizenew, 30 dopen customer service & successall open
NationwideRetail & commercial banks
10,001+ employees3332439
VertuFranchised car dealerships
5001-10000 employees2427216
DPDCourier & express delivery
10,001+ employees1218344
MorrisonsIndependent supermarkets
10,001+ employees87681
ZIGUP plcVehicle protection associations
5001-10000 employees78140
EverywhenGeneral insurance brokerage
1001-5000 employees6479
QuilterWealth management general
1001-5000 employees6646
BarclaysRetail & commercial banks
10,001+ employees512778
Skipton Building SocietyMortgage & property finance
1001-5000 employees5512
SureserveFire safety training & consultancy
1001-5000 employees5599
Vita GroupResidential property developers
51-200 employees5627
CapitaBpo & call centre services
10,001+ employees420160
Culina GroupCold chain & refrigerated transport
10,001+ employees44252
END. ClothingClothing fashion webshops
501-1000 employees4822
Legal & GeneralInsurance companies underwriters
10,001+ employees4446
852 companies opened a customer service & success role in United Kingdom in the last 30 days.

Get every one with the hiring manager's verified e-mail, or a webhook each time a British company opens its next customer service & success role.

Start free, no card. The first 20 are above; e-mails are verified at the mail server when you open them.

03Breakdown

By city, seniority and role family

Postings, then companies. Cities as the posting states them.

By city
postings · companies
London
721 · 402
Manchester
71 · 37
Belfast
31 · 16
Glasgow
31 · 21
Birmingham
27 · 20
Bristol
27 · 21
Leeds
27 · 23
Milton Keynes
25 · 16
UK
19 · 9
United Kingdom
19 · 12
Cardiff
17 · 9
Reading
17 · 12
By seniority
postings · companies
Trainee, apprentice
43 · 27
Entry
1,501 · 731
Mid
196 · 156
Senior
475 · 326
Manager
229 · 165
Director
83 · 71
VP
19 · 11
C-level
4 · 1
By role family
postings · companies
customer service representation
1,098 · 501
customer success and client servicing
901 · 578
technical support
342 · 234
order and service coordination
140 · 92
service advising
110 · 33
contact centre management
12 · 11
04The stack they name

Tools customer service & success postings in United Kingdom ask for

Office software left out. Click through to every company on a tool.

Workplace, roles posted in the last 30 days
postings · companies
Hybrid
206 · 152
Onsite
185 · 112
Remote
170 · 87
Freshness
postings · companies
Posted in the last 7 days
389 · 246
Posted in the last 30 days
1,602 · 852
All open
2,688 · 1,326
Cite this

Quote the sentence with the date and the link. The numbers change daily; the link always shows the current ones.

1,326 companies have 2,688 open customer service & success roles in United Kingdom; 852 of them posted 1,602 in the last 30 days. (Breaknorm, 4 November 2026, https://breaknorm.co/hiring/customer_service_and_success/united-kingdom)
How we know

Read from the source, not self-reported

Every number on this page can be traced to a page we crawled or a posting we read. Full methodology →

  • Job postingsRead hourly from the applicant tracking systems behind company career sites, with portals filling the gaps. Reposts collapse into one record; a role closes when the company closes it.
  • Function and familyRole tree v2: every title classified into a function and a family, in every language.
  • LocationThe posting's stated location, normalised to city and country. This page counts roles located in United Kingdom.
  • ExclusionsJob boards, directories and aggregators are kept out of company lists; staffing firms stay in only for their own hiring.
FAQ

Customer service & success hiring in United Kingdom: questions

What counts as a customer service & success role?

A posting classified into the customer service & success function by our role tree (v2), whatever the title says. "Account Executive", "Vertriebsmitarbeiter" and "SDR" all land in the same function, then in a family such as customer service representation.

Why is United Kingdom the posting's country, not the company's?

This page counts roles located in United Kingdom. A US company hiring in Berlin counts; a British company hiring in Paris does not. Company pages show the reverse view.

How fresh is it?

Career systems are checked hourly, so a role usually shows up the same day it opens and disappears the day it closes. Reposts collapse into one record.

Can I get the hiring manager?

Yes. For each company, the person the new hires report to, with a verified e-mail. The first 15 companies are on this page; the rest, and a weekly feed of new customer service & success hiring in United Kingdom, is in the product.

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Every British company hiring customer service & success,
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