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Company · Ecommerce merchant apps

DigitalGenius

As of 4 November 2026, DigitalGenius has 5 open roles (0 new in 30 days), its customer service & success team is hiring most, and its postings name Python, JSON and Freshdesk as the tools the team works in.

As of 4 November 2026 · refreshed daily · counts move as websites, DNS and career sites are re-read.

London, United Kingdom11-50 employees2M-10M revenue, est.B2Bdigitalgenius.com ↗LinkedIn ↗
Headquarters
London, England, United Kingdom
Employees
11-50 employees (linkedin)
Sells to
ecommerce brands
Certifications on site
Site languages
EN
Career system
Workable
5open roles · 0 new in 30 days
14tools named in postings
United Kingdom, Croatia, Romania, United Stateshiring locations
0change signals read in postings
02What they do, whom they sell to, who else does it

DigitalGenius in one screen

Read from digitalgenius.com: what the company does, the customers it names, the buyers we can actually see, and the companies that sell the same thing.

What DigitalGenius does

DigitalGenius is an AI agent platform for ecommerce brands that automates customer support to resolve issues like order changes, returns, and warranty claims. It offers the AI Agent, Genius Flows, specialist agents, and orchestration to handle order status tracking, returns, FAQs, order updates, and subscription management.

ai agent platformgenius flowsspecialist agentorder status trackingreturns processingfaq and policy answersorder updatessubscription management
Whom it sells to

Named on the site: ecommerce brands.

Who else sells this

Nearest companies by what they do, sell and whom they serve, 51+ employees. 596 scored.

eDeskUnited Kingdom · 51-200 employeesGoBotsBrazil · 51-200 employeesCommerce PunditUnited States · 201-500 employeesMonksUnited States · 5001-10000 employeeseZdiaUnited States · 51-200 employeesdgvas.comUnited States · 51-200 employees
03Tech stack, with the evidence

What DigitalGenius says it runs

Tools named in the company's own postings as the team's systems, with the sentence that says so. What the website and DNS show is listed separately.

PythonSales · high confidence · 2 postings
• Building custom actions in Python where a use case needs one
Solutions Engineer · first seen 2026-06-30
JSONProduct, program & project management · medium confidence · 2 postings
• Strong understanding of APIs, JSON, webhooks, auth, pagination and rate limits, and the patience to find the gap between what documentation says and what an endpoint actually does.
Solutions Engineer · first seen 2026-06-30
FreshdeskCustomer service & success · medium confidence · 1 posting
• Demonstrable proficiency building reporting via SFDC, Zendesk, Freshdesk, and/or Excel
Customer Success Manager (North America) · first seen 2025-06-17
MakeSales · medium confidence · 1 posting
• Hands-on experience building automations in a low-code or config-heavy tool: Zapier, Make, n8n, Workato, UiPath, Salesforce Flow, Power Automate, Retool, or a vendor's own platform.
Solutions Engineer · first seen 2026-09-08
Microsoft ExcelCustomer service & success · medium confidence · 1 posting
• Demonstrable proficiency building reporting via SFDC, Zendesk, Freshdesk, and/or Excel
Customer Success Manager (North America) · first seen 2025-06-17
Microsoft Power AutomateSales · medium confidence · 1 posting
• Hands-on experience building automations in a low-code or config-heavy tool: Zapier, Make, n8n, Workato, UiPath, Salesforce Flow, Power Automate, Retool, or a vendor's own platform.
Solutions Engineer · first seen 2026-09-08
Node.jsProduct, program & project management · medium confidence · 1 posting
• Coding experience in Node.js and Python.
Implementation Engineer · first seen 2026-06-30
RetoolSales · medium confidence · 1 posting
• Hands-on experience building automations in a low-code or config-heavy tool: Zapier, Make, n8n, Workato, UiPath, Salesforce Flow, Power Automate, Retool, or a vendor's own platform.
Solutions Engineer · first seen 2026-09-08
SalesforceCustomer service & success · medium confidence · 1 posting
• Demonstrable proficiency building reporting via SFDC, Zendesk, Freshdesk, and/or Excel
Customer Success Manager (North America) · first seen 2025-06-17
Salesforce FlowSales · medium confidence · 1 posting
• Hands-on experience building automations in a low-code or config-heavy tool: Zapier, Make, n8n, Workato, UiPath, Salesforce Flow, Power Automate, Retool, or a vendor's own platform.
Solutions Engineer · first seen 2026-09-08
UiPathSales · medium confidence · 1 posting
• Hands-on experience building automations in a low-code or config-heavy tool: Zapier, Make, n8n, Workato, UiPath, Salesforce Flow, Power Automate, Retool, or a vendor's own platform.
Solutions Engineer · first seen 2026-09-08
WorkatoSales · medium confidence · 1 posting
• Hands-on experience building automations in a low-code or config-heavy tool: Zapier, Make, n8n, Workato, UiPath, Salesforce Flow, Power Automate, Retool, or a vendor's own platform.
Solutions Engineer · first seen 2026-09-08
ZapierSales · medium confidence · 1 posting
• Hands-on experience building automations in a low-code or config-heavy tool: Zapier, Make, n8n, Workato, UiPath, Salesforce Flow, Power Automate, Retool, or a vendor's own platform.
Solutions Engineer · first seen 2026-09-08
ZendeskCustomer service & success · medium confidence · 1 posting
• Demonstrable proficiency building reporting via SFDC, Zendesk, Freshdesk, and/or Excel
Customer Success Manager (North America) · first seen 2025-06-17
On the website or in DNS

Vendors whose code loads on digitalgenius.com or whose records sit in its DNS. Page plumbing (libraries, fonts, consent banners) is left out.

HubSpotseen on digitalgenius.com
Amazon SESseen on digitalgenius.com
amazon_trust_servicesseen on digitalgenius.com
Atlassianseen on digitalgenius.com
atlassian_statuspageseen on digitalgenius.com
Cloudflareseen on digitalgenius.com
Google Workspaceseen on digitalgenius.com
mailchimp_transactionalseen on digitalgenius.com
Microsoft 365seen on digitalgenius.com
readmeseen on digitalgenius.comSendGridseen on digitalgenius.comsparkpostseen on digitalgenius.com
wp_engineseen on digitalgenius.com
Zendeskseen on digitalgenius.com
04Hiring

5 open roles, 2 opened in 90 days

Read hourly from the company's career system. Open roles and new roles in the last 30 days, by team. Companies hiring customer service & success in United Kingdom →

05Signals

What is changing, read from the postings

Intents are events the employer states about itself, each with the sentence and the posting it came from.

No change signals read in the current postings.

Decision makers at DigitalGenius, with verified e-mails, and every change the moment it is posted.

Sales, marketing and IT leaders by function. Add DigitalGenius to a monitor and get a webhook when a role opens, a tool appears or a signal is read.

Start free, no card. The first 20 are above; e-mails are verified at the mail server when you open them.

06Lookalikes

Companies like DigitalGenius

Nearest by what they do, what they sell and whom they sell to, 51+ employees. 6 of 596 scored.

eDeskCustomer support helpdesk software · United Kingdom51-200 employees
GoBotsEcommerce merchant apps · Brazil51-200 employees
Commerce PunditEcommerce development agencies · United States201-500 employeesMonksAI content generation platforms · United States5001-10000 employees
eZdiaEcommerce merchant apps · United States51-200 employees
dgvas.comWeb design development agencies · United States51-200 employees
07Profile

From the company's own website

Legal nameDigitalGenius
IndustryTechnology & software · Ecommerce merchant apps
Offeringsai agent platform · genius flows · specialist agent · order status tracking · returns processing · faq and policy answers · order updates · subscription management
Target customersecommerce brands
Geographic scopeunknown · also United States
Reviews found
Public contact points0 role addresses · 0 phone numbers
Pages readprivacy, terms, home, contact, careers
Datescrawled 2026-08-18 · profiled 2026-08-19 · hiring built 2026-11-03
Cite this

Quote the sentence with the date and the link. The numbers change daily; the link always shows the current ones.

DigitalGenius (London, United Kingdom, 11-50 employees) has 5 open roles, 0 new in 30 days, and names 14 tools in its postings. (Breaknorm, 4 November 2026, https://breaknorm.co/company/digitalgenius.com)
How we know

Read from the source, not self-reported

Every number on this page can be traced to a page we crawled or a posting we read. Full methodology →

  • ProfileBuilt from digitalgenius.com: summary, offerings, customers, certifications and contact points are extracted from its pages, with a confidence score per field.
  • HiringRead hourly from the company's Workable career site; reposts collapse into one record.
  • Tech stackTools the employer's own text names as the team's systems, with the quote; website scripts counted separately.
  • HeadcountLinkedIn where known, otherwise estimated from the site.
FAQ

DigitalGenius: questions

Does DigitalGenius use Python?

Yes, by the company's own words: 2 postings name it, first seen 2026-06-30, in the sales team.

Is DigitalGenius hiring?

5 open roles as of 4 November 2026, 0 opened in the last 30 days and 0 closed. The largest team hiring is customer service & success.

Where does this profile come from?

From digitalgenius.com itself: we crawled it on 2026-08-18, built the profile on 2026-08-19, and read its career site (Workable) hourly since. Headcount is from LinkedIn.

Who should I write to at DigitalGenius?

The people are behind the login: decision makers by function, verified at the mail server when you open them. 0 public role addresses from the site are there too.

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