Company · Bpo & call centre services

Fusion CX_

As of 3 November 2026, Fusion CX has 79 open roles (0 new in 30 days), its customer service & success team is hiring most, and its postings name Microsoft Office, citrix workspace and Google Docs as the tools the team works in.

As of 3 November 2026 · refreshed daily · counts move as websites, DNS and career sites are re-read.

Norcross, United States10,001+ employees1B+ revenue, est.B2Bfusioncx.com ↗LinkedIn ↗
Headquarters
Norcross, Georgia, United States
Employees
10,001+ employees (linkedin)
Sells to
consumer lending, mortgage servicing, insurance
Certifications on site
HIPAA, ISO 27001, pci_dss
Site languages
EN
Career system
Ownsite_html
79open roles · 0 new in 30 days
14tools named in postings
hiring locations
0change signals read in postings
02 — What they do, whom they sell to, who else does it

Fusion CX in one screen

Read from fusioncx.com: what the company does, the customers it names, the buyers we can actually see, and the companies that sell the same thing.

What Fusion CX does

Fusion CX is a business process outsourcing (BPO) provider that delivers call center outsourcing, customer engagement, collections, and digital transformation for enterprises. Its offerings include inbound and outbound call centers, technical support, live chat, social media and email support, debt resolution, healthcare revenue cycle management, and AI solutions such as voice agents and an AI quality management system. It serves industries including BFSI, healthcare, fintech, ecommerce, and travel and hospitality across North America, Latin America, and Asia Pacific.

inbound and outbound call centerstechnical supportlive chat and social media supportemail supportdebt resolution serviceshealthcare revenue cycle managementai voice agentsai quality management system
Whom it sells to

Named on the site: consumer lending, mortgage servicing, insurance, fintech, ecommerce, healthcare providers, hotels and accommodation, consumer electronics, financial services, healthcare organizations, ecommerce and retail, telecommunications.

Who else sells this

Nearest companies by what they do, sell and whom they serve, 51+ employees. 565 scored.

Connexus Resource GroupUnited States · 201-500 employeesUnity CommunicationsUnited States · 501-1000 employeesROI Call Center SolutionsUnited States · 5001-10000 employeesFocus ServicesUnited States · 1001-5000 employeesMax BPOUnited States · 51-200 employeesMM SolutionsUnited States · 51-200 employees
03 — Tech stack, with the evidence

What Fusion CX says it runs

Tools named in the company's own postings as the team's systems, with the sentence that says so. What the website and DNS show is listed separately.

Microsoft OfficeCustomer service & success · medium confidence · 11 postings
• Strong proficiency in Microsoft Office Suite and operational management platforms; experience with workforce management tools is preferred.
Senior Operations Manager / District Manager – Orange Walk, Belize · first seen 2026-10-26
citrix workspaceCustomer service & success · medium confidence · 3 postings
• Work with CRM, telephony, and contact centre applications provided through the hosted Citrix Workspace environment.
Customer Service Associate – E-commerce Email Support – WFO – Siliguri, India · first seen 2026-10-26
Google DocsCustomer service & success · medium confidence · 3 postings
• Digital Skills: Hands-on experience with MS Office, Google Sheets, and Google Docs
Customer Service Associate – Inbound Support – GIG – Kalyani, India · first seen 2026-10-26
Google SheetsCustomer service & success · medium confidence · 3 postings
• Digital Skills: Hands-on experience with MS Office, Google Sheets, and Google Docs
Customer Service Associate – Inbound Support – GIG – Kalyani, India · first seen 2026-10-26
Microsoft ExcelCustomer service & success · medium confidence · 2 postings
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
HR Recruiter – Colombia · first seen 2026-10-26
Microsoft OutlookCustomer service & success · medium confidence · 2 postings
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
HR Recruiter – Colombia · first seen 2026-10-26
AndroidCustomer service & success · medium confidence · 1 posting
• Technical Knowledge: Basic understanding of smartphones (iOS and Android), mobile data, and network connectivity.
Business Mobile Technical Support Agent (Bilingual) – El Salvador · first seen 2026-10-26
AvayaCustomer service & success · medium confidence · 1 posting
• Proficient in using technology, including computers and Avaya, with strong Excel, PowerPoint, and Outlook skills.
Team Leader – Customer Service · first seen 2026-10-26
Cisco Meraki · medium confidence · 1 posting
• Meraki switch/wireless/firewall experience
Network Security Support Engineer – Cybersecurity – Cebu · first seen 2026-10-26
iOSCustomer service & success · medium confidence · 1 posting
• Technical Knowledge: Basic understanding of smartphones (iOS and Android), mobile data, and network connectivity.
Business Mobile Technical Support Agent (Bilingual) – El Salvador · first seen 2026-10-26
Microsoft PowerPointCustomer service & success · medium confidence · 1 posting
• Proficient in using technology, including computers and Avaya, with strong Excel, PowerPoint, and Outlook skills.
Team Leader – Customer Service · first seen 2026-10-26
Microsoft Word · medium confidence · 1 posting
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
HR Recruiter – Colombia · first seen 2026-10-26
Check Point · low confidence · 1 posting
• Check Point firewall deployment and configuration experience
Network Security Support Engineer – Cybersecurity – Cebu · first seen 2026-10-26
Cisco · low confidence · 1 posting
• Cisco router/switch/wireless/firewall experience
Network Security Support Engineer – Cybersecurity – Cebu · first seen 2026-10-26
04 — Hiring

79 open roles, 0 opened in 90 days

Read hourly from the company's career system. Open roles and new roles in the last 30 days, by team. Companies hiring customer service & success in United States →

05 — Signals

What is changing, read from the postings

Intents are events the employer states about itself, each with the sentence and the posting it came from.

No change signals read in the current postings.

Decision makers at Fusion CX, with verified e-mails, and every change the moment it is posted.

Sales, marketing and IT leaders by function. Add Fusion CX to a monitor and get a webhook when a role opens, a tool appears or a signal is read.

Free plan: 1,000 records, no card. The first 20 are above; e-mails are verified at the mail server when you open them.

06 — Lookalikes

Companies like Fusion CX

Nearest by what they do, what they sell and whom they sell to, 51+ employees. 6 of 565 scored.

Connexus Resource GroupBpo & call centre services · United States201-500 employees
Unity CommunicationsBpo & call centre services · United States501-1000 employees
ROI Call Center SolutionsBpo & call centre services · United States5001-10000 employeesFocus ServicesBpo & call centre services · United States1001-5000 employees
Max BPOBpo & call centre services · United States51-200 employees
MM SolutionsBpo & call centre services · United States51-200 employees
07 — Profile

From the company's own website

Legal nameFusion CX
IndustryBusiness & finance services · Bpo & call centre services
Offeringsinbound and outbound call centers · technical support · live chat and social media support · email support · debt resolution services · healthcare revenue cycle management · ai voice agents · ai quality management system
Target customersconsumer lending · mortgage servicing · insurance · fintech · ecommerce · healthcare providers · hotels and accommodation · consumer electronics · financial services · healthcare organizations · ecommerce and retail · telecommunications
Geographic scopeinternational · also India
Reviews found
Public contact points1 role addresses · 2 phone numbers
Pages readhome
Datescrawled 2026-10-29 · profiled 2026-10-31 · hiring built 2026-11-02
Cite this

Quote the sentence with the date and the link. The numbers change daily; the link always shows the current ones.

Fusion CX (Norcross, United States, 10,001+ employees) has 79 open roles, 0 new in 30 days, and names 14 tools in its postings. (Breaknorm, 3 November 2026, https://breaknorm.co/company/fusioncx.com)
How we know

Read from the source, not self-reported

Every number on this page can be traced to a page we crawled or a posting we read. Full methodology →

  • ProfileBuilt from fusioncx.com: summary, offerings, customers, certifications and contact points are extracted from its pages, with a confidence score per field.
  • HiringRead hourly from the company's Ownsite_html career site; reposts collapse into one record.
  • Tech stackTools the employer's own text names as the team's systems, with the quote; website scripts counted separately.
  • HeadcountLinkedIn where known, otherwise estimated from the site.
FAQ

Fusion CX: questions

Does Fusion CX use Microsoft Office?

Yes, by the company's own words: 11 postings name it, first seen 2026-10-26, in the customer service & success team.

Is Fusion CX hiring?

79 open roles as of 3 November 2026, 0 opened in the last 30 days and 2 closed. The largest team hiring is customer service & success.

Where does this profile come from?

From fusioncx.com itself: we crawled it on 2026-10-29, built the profile on 2026-10-31, and read its career site (Ownsite_html) hourly since. Headcount is from LinkedIn.

Who should I write to at Fusion CX?

The people are behind the login: decision makers by function, verified at the mail server when you open them. 1 public role addresses from the site are there too.

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