ibex
As of 4 November 2026, ibex has 174 open roles (80 new in 30 days), its customer service & success team is hiring most, and its postings name Microsoft Excel, Microsoft Word and Microsoft Office as the tools the team works in.
As of 4 November 2026 · refreshed daily · counts move as websites, DNS and career sites are re-read.
- Headquarters
- , , United States
- Employees
- 10,001+ employees (linkedin)
- Sells to
- startups and scale-ups, blue-chip brands, telecommunications
- Certifications on site
- Site languages
- Career system
- Jibe
ibex in one screen
Read from ibex.co: what the company does, the customers it names, the buyers we can actually see, and the companies that sell the same thing.
ibex is a customer experience (CX) outsourcing service for startups, scale-ups and blue-chip brands that manages contact centers, digital marketing and customer acquisition. Its offerings include omnichannel service and support, customer sales and support, search and social advertising, payment distribution, surveys and feedback analytics, and data analytics and visualization. It serves industries such as telecommunications, retail and e-commerce, shipping and logistics, and streaming media.
Named on the site: startups and scale-ups, blue-chip brands, telecommunications, retail and e-commerce, shipping and logistics.
Nearest companies by what they do, sell and whom they serve, 51+ employees. 590 scored.
What ibex says it runs
Tools named in the company's own postings as the team's systems, with the sentence that says so. What the website and DNS show is listed separately.
• Prepare reports in Excel with data from BPO, PBI, or any other internal system.• Proficiency in MS Word & Excel with an emphasis on creation, design & maintenance of spreadsheets.- Proficient in the use of commonly used WFM tools such as CMS, IEX Total View (highly preferred), eWFM, Blue Pumpkin, advanced Excel• Proficient in the use of commonly used business softwares such as MS Office particularly PowerPoint and Excel• Advanced knowledge in MS Office (2003) especially MS Excel and relevant WF tools such as IEX and CMS, (Verint Impact 360 is a plus)● You know how to stay organized with Outlook, Excel, and CRM tools.• Experience in cloud security across AWS, Azure, and GCP environments• Experience in cloud security across AWS, Azure, and GCP environments- Proficient in the use of commonly used WFM tools such as CMS, IEX Total View (highly preferred), eWFM, Blue Pumpkin, advanced Excel• Contact center technologies such as Genesys or Five9• Work with JavaScript, jQuery, and other front-end technologies to deliver seamless user experiences.• Good understanding of packet flow with OSI and TCP/IP knowledge.• 4 to 5 years with WAN protocols (BGP, EIGRP, OSPF,), LAN/WLAN (DNS, IP Addressing, QoS, Spanning Tree, Multicast), Cisco Catalyst switches, Cisco ISR/ASR routers.Vendors whose code loads on ibex.co or whose records sit in its DNS. Page plumbing (libraries, fonts, consent banners) is left out.
174 open roles, 147 opened in 90 days
Read hourly from the company's career system. Open roles and new roles in the last 30 days, by team. Companies hiring customer service & success in United States →
| open · new 30 d | |
|---|---|
| Customer service & success | 49 · 6 |
| IT operations & business systems | 11 · 4 |
| Administration & office | 8 · 6 |
| Human resources | 8 · 7 |
| Data & AI | 7 · 3 |
| Sales | 6 · 5 |
| Finance & accounting | 5 · 4 |
| General management & consulting | 4 · 4 |
| Legal, compliance & risk | 4 · 1 |
| Quality, safety & environment | 4 · 4 |
| Software engineering | 4 · 1 |
| Engineering (non-software) | 3 · 2 |
| Product, program & project management | 3 · 1 |
| Business development & strategy | 2 · 1 |
| Facilities cleaning and security | 2 · 1 |
| Design & UX | 1 · 1 |
| Logistics warehouse and transport | 1 · 1 |
| Marketing & communications | 1 · 0 |
| Personal care and wellness | 1 · 0 |
| Skilled trades and field service | 1 · 0 |
| Education & training | 0 · 0 |
What is changing, read from the postings
Intents are events the employer states about itself, each with the sentence and the posting it came from.
No change signals read in the current postings.
Sales, marketing and IT leaders by function. Add ibex to a monitor and get a webhook when a role opens, a tool appears or a signal is read.
Start free, no card. The first 20 are above; e-mails are verified at the mail server when you open them.
Companies like ibex
Nearest by what they do, what they sell and whom they sell to, 51+ employees. 6 of 590 scored.
From the company's own website
Quote the sentence with the date and the link. The numbers change daily; the link always shows the current ones.
ibex (, United States, 10,001+ employees) has 174 open roles, 80 new in 30 days, and names 14 tools in its postings. (Breaknorm, 4 November 2026, https://breaknorm.co/company/ibex.co)
Read from the source, not self-reported
Every number on this page can be traced to a page we crawled or a posting we read. Full methodology →
- ProfileBuilt from ibex.co: summary, offerings, customers, certifications and contact points are extracted from its pages, with a confidence score per field.
- HiringRead hourly from the company's Jibe career site; reposts collapse into one record.
- Tech stackTools the employer's own text names as the team's systems, with the quote; website scripts counted separately.
- HeadcountLinkedIn where known, otherwise estimated from the site.
ibex: questions
Does ibex use Microsoft Excel?
Yes, by the company's own words: 67 postings name it, first seen 2024-02-19, in the customer service & success team.
Is ibex hiring?
174 open roles as of 4 November 2026, 80 opened in the last 30 days and 39 closed. The largest team hiring is customer service & success.
Where does this profile come from?
From ibex.co itself: we crawled it on 2026-09-26, built the profile on 2026-09-26, and read its career site (Jibe) hourly since. Headcount is from LinkedIn.
Who should I write to at ibex?
The people are behind the login: decision makers by function, verified at the mail server when you open them. 0 public role addresses from the site are there too.
Get this company your way
The same data as a search, over MCP and the API, as bulk files, or pushed to you as it changes.
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