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Company · Customer support helpdesk software

Talkdesk

As of 4 November 2026, Talkdesk has 37 open roles (18 new in 30 days), its sales team is hiring most, and its postings name Salesforce, Git and Greenhouse as the tools the team works in.

As of 4 November 2026 · refreshed daily · counts move as websites, DNS and career sites are re-read.

Coimbra, United States1001-5000 employees50M-250M revenue, est.B2Btalkdesk.com ↗LinkedIn ↗
Headquarters
Coimbra, Coimbra, United States
Employees
1001-5000 employees (linkedin)
Sells to
healthcare providers, financial institutions, retail and e-commerce
Certifications on site
ISO 27001
Site languages
EN
Career system
Greenhouse
37open roles · 18 new in 30 days
14tools named in postings
Netherlands, Portugal, United Stateshiring locations
0change signals read in postings
02What they do, whom they sell to, who else does it

Talkdesk in one screen

Read from talkdesk.com: what the company does, the customers it names, the buyers we can actually see, and the companies that sell the same thing.

What Talkdesk does

Talkdesk is a cloud contact center and customer experience automation platform that provides CCaaS for people and CXA for AI to organizations. Its offerings include multi-agent orchestration, autopilot self-service, navigator and copilot omnichannel engagement, agentic outbound, workforce engagement monitoring, quality management, and business intelligence. It serves businesses across healthcare, finance, retail and e-commerce.

multi-agent orchestrationautopilot self-servicenavigator omnichannel engagementcopilot ai assistantagentic outbound engagementworkforce engagement monitoringquality managementbusiness intelligence
Whom it sells to

Named on the site: healthcare providers, financial institutions, retail and e-commerce.

Seen in buyers' own postings: technology & software, business & finance services, health care; mostly 1001-5000 employees and 51-200 employees; United States (62) and United Kingdom (4).

Technology & software · 31Business & finance services · 20Health care · 9Public, community & associations · 5Utilities & infrastructure · 5
Who else sells this

Nearest companies by what they do, sell and whom they serve, 51+ employees. 585 scored.

ZendeskSpain · 201-500 employeesZendeskBrazil · 201-500 employeesZendeskUnited Kingdom · 5001-10000 employeesZendeskNetherlands · 501-1000 employeesZendeskGermany · 51-200 employeesWemacxUnited States · 51-200 employees
Customers we can see · 83

Companies whose own job postings name Talkdesk as the system their team works in. Ideal-customer examples, not a reference list from the vendor.

Fort Worth Chamber of CommerceChambers of commerce · United States11-50 employees
Expansion Capital GroupDirect SME business lenders · Sioux Falls, United States51-200 employees
Benco DentalDental equipment distributors · Pittston, United States1001-5000 employees
CabifyRide hailing & mobility platforms · Madrid, Spain1001-5000 employees
ClioLegal tech software · Burnaby (Cascade-Schou / Douglas-Gilpin), United States1001-5000 employees
XeroAccounting bookkeeping software · Milton Keynes, United Kingdom1001-5000 employees
Global Payments IntegratedOnline payment gateways · United States10,001+ employees
UniphoreAI agent automation platforms · Palo Alto, United States501-1000 employees
03Tech stack, with the evidence

What Talkdesk says it runs

Tools named in the company's own postings as the team's systems, with the sentence that says so. What the website and DNS show is listed separately.

SalesforceSales · high confidence · 13 postings
• Drive scalable GTM planning and reporting by improving processes, systems, and data integration across CRM (e.g., Salesforce), planning tools, and BI dashboards
Senior Manager, FP&A - GTM · first seen 2026-01-16
GitSoftware engineering · high confidence · 4 postings
• Work in a modern agile software engineering environment (with source code control GIT, dev/stage/prod release cycle, extensive testing, and continuous deployment)
Senior Software Engineer · first seen 2026-08-10
GreenhouseHuman resources · high confidence · 2 postings
• Own our recruiting tech stack end to end: Greenhouse, GoodTime, LinkedIn Recruiter, Juicebox, CoderPad, plus their integrations with Workday.
Manager, Talent Operations · first seen 2026-10-06
WorkdayHuman resources · high confidence · 2 postings
• Own our recruiting tech stack end to end: Greenhouse, GoodTime, LinkedIn Recruiter, Juicebox, CoderPad, plus their integrations with Workday.
Manager, Talent Operations · first seen 2026-10-06
coderpadHuman resources · high confidence · 1 posting
• Own our recruiting tech stack end to end: Greenhouse, GoodTime, LinkedIn Recruiter, Juicebox, CoderPad, plus their integrations with Workday.
Manager, Talent Operations · first seen 2026-10-30
goodtimeHuman resources · high confidence · 1 posting
• Own our recruiting tech stack end to end: Greenhouse, GoodTime, LinkedIn Recruiter, Juicebox, CoderPad, plus their integrations with Workday.
Manager, Talent Operations · first seen 2026-10-30
JuiceboxHuman resources · high confidence · 1 posting
• Own our recruiting tech stack end to end: Greenhouse, GoodTime, LinkedIn Recruiter, Juicebox, CoderPad, plus their integrations with Workday.
Manager, Talent Operations · first seen 2026-10-30
Kotlin MultiplatformSoftware engineering · high confidence · 1 posting
• Design, develop, and maintain high-quality features on our Android or iOS app, with growing exposure to shared Kotlin Multiplatform code
Software Engineer II - Mobile Developer · first seen 2026-10-20
LinkedIn RecruiterHuman resources · high confidence · 1 posting
• Own our recruiting tech stack end to end: Greenhouse, GoodTime, LinkedIn Recruiter, Juicebox, CoderPad, plus their integrations with Workday.
Manager, Talent Operations · first seen 2026-10-30
TestFlightSoftware engineering · high confidence · 1 posting
• Work in a modern agile environment: CI/CD, automated testing, dev/stage/prod pipelines (Android and/or TestFlight/App Store Connect for iOS)
Software Engineer II - Mobile Developer · first seen 2026-10-20
KubernetesSoftware engineering · high confidence · 1 posting
n the evolution of our internal developer platform and shared engineering infrastructure, bringing together cloud, Kubernetes, CI/CD, observability, reliability, security, developer experience, and automation into a coherent platform strate
Senior Director, Engineering Platform · first seen 2026-08-25
JavaScriptSales · medium confidence · 6 postings
Tool Development: Identify recurring manual tasks and develop internal tools or scripts (JavaScript, etc.) to automate the team’s most time-consuming workflows.
Senior Technical Support Engineer - Telephony · first seen 2026-09-02
Pythonmedium confidence · 5 postings
• Strong programming skills in one or more languages such as JavaScript, Python, or TypeScript.
Senior Solution Consultant - FSI · first seen 2026-03-18
ZendeskSales · medium confidence · 5 postings
• Familiarity with CRM systems (Salesforce, Zendesk and other) and/or Contact Center Solutions.
Senior Solutions Consultant - Life Sciences · first seen 2026-09-02
On the website or in DNS

Vendors whose code loads on talkdesk.com or whose records sit in its DNS. Page plumbing (libraries, fonts, consent banners) is left out.

Adobeseen on talkdesk.com
adobe_acrobat_signseen on talkdesk.com
adobe_marketo_engageseen on talkdesk.com
Amazon SESseen on talkdesk.com
amazon_trust_servicesseen on talkdesk.com
Anthropicseen on talkdesk.comappleseen on talkdesk.comAsanaseen on talkdesk.comAtlassianseen on talkdesk.com
atlassian_statuspageseen on talkdesk.com
AWS Route 53seen on talkdesk.com
Boxseen on talkdesk.comCitrixseen on talkdesk.comCloudflareseen on talkdesk.comDockerseen on talkdesk.comDynatraceseen on talkdesk.com
Google Workspaceseen on talkdesk.com
HubSpotseen on talkdesk.comMailgunseen on talkdesk.commarketoseen on talkdesk.com
Microsoft 365seen on talkdesk.com
Microsoft Entra IDseen on talkdesk.com
microsoft_intuneseen on talkdesk.com
mongodb_atlasseen on talkdesk.com
Pendoseen on talkdesk.comreadmeseen on talkdesk.comSalesforceseen on talkdesk.comSendGridseen on talkdesk.com
sonatype_ossrhseen on talkdesk.com
Twilioseen on talkdesk.comWizseen on talkdesk.comZendeskseen on talkdesk.com
04Hiring

37 open roles, 33 opened in 90 days

Read hourly from the company's career system. Open roles and new roles in the last 30 days, by team. Companies hiring sales in United States →

05Signals

What is changing, read from the postings

Intents are events the employer states about itself, each with the sentence and the posting it came from.

No change signals read in the current postings.

Decision makers at Talkdesk, with verified e-mails, and every change the moment it is posted.

Sales, marketing and IT leaders by function. Add Talkdesk to a monitor and get a webhook when a role opens, a tool appears or a signal is read.

Start free, no card. The first 20 are above; e-mails are verified at the mail server when you open them.

06Lookalikes

Companies like Talkdesk

Nearest by what they do, what they sell and whom they sell to, 51+ employees. 6 of 585 scored.

ZendeskCustomer support helpdesk software · Spain201-500 employees
ZendeskCustomer support helpdesk software · Brazil201-500 employees
ZendeskCustomer support helpdesk software · United Kingdom5001-10000 employees
ZendeskCustomer support helpdesk software · Netherlands501-1000 employees
ZendeskCustomer support helpdesk software · Germany51-200 employees
WemacxWhatsapp chatbot platforms · United States51-200 employees
07Profile

From the company's own website

Legal nameTalkdesk
IndustryTechnology & software · Customer support helpdesk software
Offeringsmulti-agent orchestration · autopilot self-service · navigator omnichannel engagement · copilot ai assistant · agentic outbound engagement · workforce engagement monitoring · quality management · business intelligence
Target customershealthcare providers · financial institutions · retail and e-commerce
Geographic scopeinternational · also Canada
Reviews found
Public contact points0 role addresses · 1 phone numbers
Pages readpricing, terms, home, imprint, contact, careers, references, certifications, leadership
Datescrawled 2026-08-07 · profiled 2026-08-16 · hiring built 2026-11-03
Cite this

Quote the sentence with the date and the link. The numbers change daily; the link always shows the current ones.

Talkdesk (Coimbra, United States, 1001-5000 employees) has 37 open roles, 18 new in 30 days, and names 14 tools in its postings. (Breaknorm, 4 November 2026, https://breaknorm.co/company/talkdesk.com)
How we know

Read from the source, not self-reported

Every number on this page can be traced to a page we crawled or a posting we read. Full methodology →

  • ProfileBuilt from talkdesk.com: summary, offerings, customers, certifications and contact points are extracted from its pages, with a confidence score per field.
  • HiringRead hourly from the company's Greenhouse career site; reposts collapse into one record.
  • Tech stackTools the employer's own text names as the team's systems, with the quote; website scripts counted separately.
  • HeadcountLinkedIn where known, otherwise estimated from the site.
FAQ

Talkdesk: questions

Does Talkdesk use Salesforce?

Yes, by the company's own words: 13 postings name it, first seen 2026-01-16, in the sales team.

Is Talkdesk hiring?

37 open roles as of 4 November 2026, 18 opened in the last 30 days and 7 closed. The largest team hiring is sales.

Where does this profile come from?

From talkdesk.com itself: we crawled it on 2026-08-07, built the profile on 2026-08-16, and read its career site (Greenhouse) hourly since. Headcount is from LinkedIn.

Who should I write to at Talkdesk?

The people are behind the login: decision makers by function, verified at the mail server when you open them. 0 public role addresses from the site are there too.

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