Company · Customer support helpdesk software

Zendesk_

As of 4 November 2026, Zendesk has 149 open roles (72 new in 30 days), its sales team is hiring most, and its postings name Salesforce, Python and SQL as the tools the team works in.

As of 4 November 2026 · refreshed daily · counts move as websites, DNS and career sites are re-read.

, United Kingdom5001-10000 employees250M-1B revenue, est.B2Bzendesk.com ↗LinkedIn ↗
Headquarters
, , United Kingdom
Employees
5001-10000 employees (linkedin)
Sells to
startups, retail, financial services
Certifications on site
Site languages
EN, PT, DE, ES, FR, ZH, IT, JA, KO, NL
Career system
Workday
149open roles · 72 new in 30 days
14tools named in postings
Australia, Brazil, Canada, Germany, Spain, United Kingdom, Ireland, India, Italy, Japan, Mexico, Netherlands, PH, Poland, Portugal, Singapore, United Stateshiring locations
0change signals read in postings
02 — What they do, whom they sell to, who else does it

Zendesk in one screen

Read from zendesk.com: what the company does, the customers it names, the buyers we can actually see, and the companies that sell the same thing.

What Zendesk does

Zendesk is a service provider that offers an AI-powered customer service and support platform for businesses, enterprises, and government agencies. Its offerings include customer service, employee service, contact center, AI agents, Copilot, ticketing, knowledge base, workforce management, and quality assurance. It serves industries such as retail, financial services, technology, healthcare, and education.

customer service platformai agentscopilot ai assistantticketing systemknowledge basemarketplace of apps and integrationsai workforce managementai quality assurance
Whom it sells to

Named on the site: startups, retail, financial services, technology, government, media and entertainment, education, manufacturing, healthcare, telecommunications.

Seen in buyers' own postings: technology & software, business & finance services, manufacturing & industry; mostly 51-200 employees and 201-500 employees; United States (1562) and United Kingdom (186).

Technology & software · 1097Business & finance services · 447Manufacturing & industry · 182Commerce & trade · 154Media & content · 141
Who else sells this

Nearest companies by what they do, sell and whom they serve, 51+ employees. 577 scored.

ZendeskNetherlands · 501-1000 employeesZendeskBrazil · 201-500 employeesZendeskGermany · 51-200 employeesZendeskSpain · 201-500 employeesTalkdeskUnited States · 1001-5000 employeesz6.com数码China · 51-200 employees
Customers we can see · 2,445

Companies whose own job postings name Zendesk as the system their team works in. Ideal-customer examples, not a reference list from the vendor.

Menlo VenturesVenture capital firms · San Francisco, United States11-50 employees
Electric CapitalVenture capital firms · United States11-50 employees
Humba VenturesVenture capital firms · United StatesSelf-employed
Virtual MojoeVirtual assistant services · Las Vegas, United States201-500 employees
Sunrise ThemeDigital design template shops · New York, United States11-50 employees
AmphoraWarehousing & fulfilment 3PL · Barcelona, Spain51-200 employees
SoleraAutomotive dealer software · Solana, United States5001-10000 employees
Theme AstronautDigital design template shops · New York, United States11-50 employees
03 — Tech stack, with the evidence

What Zendesk says it runs

Tools named in the company's own postings as the team's systems, with the sentence that says so. What the website and DNS show is listed separately.

SalesforceSales · high confidence · 39 postings
• Monitor, troubleshoot, and support bi-directional SaaS integrations and data pipelines (e.g., Salesforce-to-Zuora, Workato, AWS Lambda, and EHC/Zendesk platforms).
Site Reliability Engineer · first seen 2024-09-10
PythonData & AI · high confidence · 30 postings
• Our codebase is primarily written in Ruby and Python.
Engineering Manager – Retrieval · first seen 2026-03-06
SQLData & AI · high confidence · 12 postings
• Develop SQL queries and perform ad hoc data analyses to understand trends and underlying drivers
Senior Analyst, Data & Analytics · first seen 2026-09-01
JavaScriptSales · high confidence · 16 postings
• Assess SEO and AI-discovery implications of page launches, site changes, localization, JavaScript/rendering, and structured data implementation.
Senior SEO Specialist · first seen 2026-03-06
Looker · high confidence · 11 postings
• Experience with one or more of Snowflake Semantic Views, dbt Semantic Layer / MetricFlow, Cube, LookML / Looker, or comparable semantic and metrics platforms.
Senior Staff Data Engineer · first seen 2026-08-24
AWS Lambda · high confidence · 5 postings
• Monitor, troubleshoot, and support bi-directional SaaS integrations and data pipelines (e.g., Salesforce-to-Zuora, Workato, AWS Lambda, and EHC/Zendesk platforms).
Site Reliability Engineer · first seen 2026-08-24
Zuora · high confidence · 5 postings
• Monitor, troubleshoot, and support bi-directional SaaS integrations and data pipelines (e.g., Salesforce-to-Zuora, Workato, AWS Lambda, and EHC/Zendesk platforms).
Site Reliability Engineer · first seen 2026-09-24
Java · high confidence · 7 postings
There will be multiple roles in different areas/programming languages (Machine Learning, Mobile, Front-end, Back-end Java/Ruby, Data Science), so we encourage you to apply!
Software Engineer II / Senior Software Engineer - General Consideration · first seen 2026-03-06
Amazon S3 · high confidence · 6 postings
• Data is stored in RDS MySQL, Redis, S3, Elasticsearch and Kafka.
Engineering Manager – Retrieval · first seen 2026-03-06
GoData & AI · high confidence · 6 postings
• Strong proficiency in any of the programming languages - Java, Ruby on Rails, GoLang, Scala, Typescript, NodeJs or any other object oriented language.
Staff Software Engineer (Fullstack Backend Focused (Ruby+React)) · first seen 2026-03-26
Kubernetes · high confidence · 6 postings
• Services are deployed to Kubernetes using Docker, with Kafka for stream processing.
Engineering Manager – Retrieval · first seen 2026-03-26
Ruby · high confidence · 6 postings
• Our codebase is primarily written in Ruby and Python.
Engineering Manager – Retrieval · first seen 2026-03-06
Datadog · high confidence · 5 postings
• Infrastructure health is monitored using Datadog and Sentry.
Engineering Manager – Retrieval · first seen 2026-03-26
TypeScript · high confidence · 5 postings
• Drive the modernization and evolution of our largest monolithic application by building rich, scalable, and performant frontend features using React, Redux, TypeScript, and GraphQL.
Software Engineer II · first seen 2026-03-26
On the website or in DNS

Vendors whose code loads on zendesk.com or whose records sit in its DNS. Page plumbing (libraries, fonts, consent banners) is left out.

04 — Hiring

149 open roles, 140 opened in 90 days

Read hourly from the company's career system. Open roles and new roles in the last 30 days, by team. Companies hiring sales in United Kingdom →

05 — Signals

What is changing, read from the postings

Intents are events the employer states about itself, each with the sentence and the posting it came from.

No change signals read in the current postings.

Decision makers at Zendesk, with verified e-mails, and every change the moment it is posted.

Sales, marketing and IT leaders by function. Add Zendesk to a monitor and get a webhook when a role opens, a tool appears or a signal is read.

Free plan: 1,000 records, no card. The first 20 are above; e-mails are verified at the mail server when you open them.

06 — Lookalikes

Companies like Zendesk

Nearest by what they do, what they sell and whom they sell to, 51+ employees. 6 of 577 scored.

ZendeskCustomer support helpdesk software · Netherlands501-1000 employees
ZendeskCustomer support helpdesk software · Brazil201-500 employees
ZendeskCustomer support helpdesk software · Germany51-200 employees
ZendeskCustomer support helpdesk software · Spain201-500 employees
TalkdeskCustomer support helpdesk software · United States1001-5000 employees
z6.com数码Cloud hosting & paas platforms · China51-200 employees
07 — Profile

From the company's own website

Legal nameZendesk
IndustryTechnology & software · Customer support helpdesk software
Offeringscustomer service platform · ai agents · copilot ai assistant · ticketing system · knowledge base · marketplace of apps and integrations · ai workforce management · ai quality assurance
Target customersstartups · retail · financial services · technology · government · media and entertainment · education · manufacturing · healthcare · telecommunications
Geographic scopeinternational · also United States
Reviews found
Public contact points0 role addresses · 0 phone numbers
Pages readprivacy, pricing, terms, team, home, contact, careers, references, about
Datescrawled 2026-08-07 · profiled 2026-08-16 · hiring built 2026-11-03
Cite this

Quote the sentence with the date and the link. The numbers change daily; the link always shows the current ones.

Zendesk (, United Kingdom, 5001-10000 employees) has 149 open roles, 72 new in 30 days, and names 14 tools in its postings. (Breaknorm, 4 November 2026, https://breaknorm.co/company/zendesk.com)
How we know

Read from the source, not self-reported

Every number on this page can be traced to a page we crawled or a posting we read. Full methodology →

  • ProfileBuilt from zendesk.com: summary, offerings, customers, certifications and contact points are extracted from its pages, with a confidence score per field.
  • HiringRead hourly from the company's Workday career site; reposts collapse into one record.
  • Tech stackTools the employer's own text names as the team's systems, with the quote; website scripts counted separately.
  • HeadcountLinkedIn where known, otherwise estimated from the site.
FAQ

Zendesk: questions

Does Zendesk use Salesforce?

Yes, by the company's own words: 39 postings name it, first seen 2024-09-10, in the sales team.

Is Zendesk hiring?

149 open roles as of 4 November 2026, 72 opened in the last 30 days and 13 closed. The largest team hiring is sales.

Where does this profile come from?

From zendesk.com itself: we crawled it on 2026-08-07, built the profile on 2026-08-16, and read its career site (Workday) hourly since. Headcount is from LinkedIn.

Who should I write to at Zendesk?

The people are behind the login: decision makers by function, verified at the mail server when you open them. 0 public role addresses from the site are there too.

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