Aircall VS Avaya_
As of 4 November 2026, Avaya is named by 266 companies and Aircall by 169; Aircall skews to companies under 200 people (69% vs 24%), Avaya to companies over 1,000 (54% vs 8%).
As of 4 November 2026 · refreshed daily · counts move as websites, DNS and career sites are re-read.
The website-and-DNS footprint is not comparable between a marketing suite and a CRM: Aircall's script and mail records show on hundreds of thousands of small sites, Avaya rarely leaves a trace outside its own apps. Compare on the job-posting numbers; use the footprint for reach.
- Aircall: 2–200 employees
- 69%
- Avaya: 2–200 employees
- 24%
- Aircall: 1,000+ employees
- 8%
- Avaya: 1,000+ employees
- 54%
- Postings per company, 90 days
- 2.3 · 3.0
- Website or DNS footprint
- 0 · 0
Who chooses which
Share of each tool's companies in every segment. "Leans" marks a gap of more than two points.
| Segment | Aircall | share | Avaya | share | Leans |
|---|---|---|---|---|---|
| Self-employed | 7 | 4% | 5 | 2% | Aircall |
| 2-10 employees | 22 | 13% | 6 | 2% | Aircall |
| 11-50 employees | 41 | 24% | 22 | 8% | Aircall |
| 51-200 employees | 54 | 32% | 36 | 14% | Aircall |
| 201-500 employees | 27 | 16% | 29 | 11% | Aircall |
| 501-1000 employees | 4 | 2% | 24 | 9% | Avaya |
| 1001-5000 employees | 10 | 6% | 61 | 23% | Avaya |
| 5001-10000 employees | 1 | 1% | 17 | 6% | Avaya |
| 10,001+ employees | 3 | 2% | 66 | 25% | Avaya |
| Segment | Aircall | share | Avaya | share | Leans |
|---|---|---|---|---|---|
| Technology & software | 68 | 40% | 99 | 37% | Aircall |
| Business & finance services | 41 | 24% | 58 | 22% | Aircall |
| Consumer services & leisure | 12 | 7% | 13 | 5% | Aircall |
| Commerce & trade | 8 | 5% | 5 | 2% | Aircall |
| Media & content | 8 | 5% | 4 | 2% | Aircall |
| Manufacturing & industry | 7 | 4% | 18 | 7% | Avaya |
| Health care | 5 | 3% | 24 | 9% | Avaya |
| Transport, logistics & rental | 5 | 3% | 6 | 2% | even |
| Public, community & associations | 4 | 2% | 6 | 2% | even |
| Property & construction | 4 | 2% | 6 | 2% | even |
| Utilities & infrastructure | 3 | 2% | 18 | 7% | Avaya |
| Automotive | 2 | 1% | – | – | outside top 12 |
| Hospitality & travel | – | – | 6 | 2% | outside top 12 |
| Segment | Aircall | share | Avaya | share | Leans |
|---|---|---|---|---|---|
| United States | 66 | 39% | 165 | 62% | Avaya |
| France | 36 | 21% | 9 | 3% | Aircall |
| Germany | 27 | 16% | 7 | 3% | Aircall |
| United Kingdom | 17 | 10% | 18 | 7% | Aircall |
| Netherlands | 5 | 3% | – | – | outside top 12 |
| Spain | 3 | 2% | 3 | 1% | even |
| Canada | 2 | 1% | 12 | 5% | Avaya |
| Switzerland | 2 | 1% | – | – | outside top 12 |
| Poland | 2 | 1% | – | – | outside top 12 |
| Australia | 1 | 1% | 2 | 1% | even |
| Brazil | 1 | 1% | 3 | 1% | even |
| Czechia | 1 | 1% | – | – | outside top 12 |
| United Arab Emirates | – | – | 5 | 2% | outside top 12 |
| India | – | – | 5 | 2% | outside top 12 |
| Mexico | – | – | 3 | 1% | outside top 12 |
| Singapore | – | – | 3 | 1% | outside top 12 |
| Segment | Aircall | share | Avaya | share | Leans |
|---|---|---|---|---|---|
| Sales | 230 | 43% | 74 | 6% | Aircall |
| Customer service & success | 65 | 12% | 90 | 8% | Aircall |
| Software engineering | 45 | 8% | 86 | 7% | even |
| Business development & strategy | 27 | 5% | 5 | 0% | Aircall |
| Data & AI | 20 | 4% | 16 | 1% | Aircall |
| IT operations & business systems | 10 | 2% | 336 | 29% | Avaya |
| Product, program & project management | 10 | 2% | 96 | 8% | Avaya |
| Marketing & communications | 9 | 2% | 2 | 0% | even |
| Finance & accounting | 6 | 1% | 7 | 1% | even |
| General management & consulting | 6 | 1% | 3 | 0% | even |
| skilled trades and field service | 5 | 1% | 36 | 3% | Avaya |
| Design & UX | 4 | 1% | – | – | outside top 12 |
| social care and community | 4 | 1% | – | – | outside top 12 |
| Administration & office | 3 | 1% | 36 | 3% | Avaya |
| Unclassified | 3 | 1% | 4 | 0% | even |
| Legal, compliance & risk | 2 | 0% | 1 | 0% | even |
| Engineering (non-software) | 1 | 0% | 20 | 2% | even |
| healthcare clinical | 1 | 0% | 4 | 0% | even |
| healthcare support and caregiving | 1 | 0% | 1 | 0% | even |
| hospitality and food service | 1 | 0% | 2 | 0% | even |
| Human resources | 1 | 0% | 1 | 0% | even |
| logistics warehouse and transport | 1 | 0% | – | – | outside top 12 |
| procurement and purchasing | 1 | 0% | – | – | outside top 12 |
| Quality, safety & environment | 1 | 0% | 5 | 0% | even |
| Retail & store operations | 1 | 0% | – | – | outside top 12 |
| public safety and protective services | – | – | 3 | 0% | outside top 12 |
| Education & training | – | – | 2 | 0% | outside top 12 |
| arts media and entertainment | – | – | 1 | 0% | outside top 12 |
| construction and civil | – | – | 1 | 0% | outside top 12 |
The companies behind each column
Companies using Aircall →
Companies using Avaya →
business telephony ranked →
Quote the sentence with the date and the link. The numbers change daily; the link always shows the current ones.
Avaya is named by 266 companies in job postings and Aircall by 169; 0 name both. (Breaknorm, 4 November 2026, https://breaknorm.co/compare/aircall-vs-avaya)
Read from the source, not self-reported
Every number on this page can be traced to a page we crawled or a posting we read. Full methodology →
- Job postingsRead hourly from career sites. A tool counts when the employer's own text names it as the team's system; both tools can count for one company.
- Website and DNSScripts and embeds on the company's pages, plus SPF, DKIM, MX and CNAME records of its domain that point at the vendor.
- SegmentsCountry, size and industry from the company profile built from its website.
- Not a reviewNo ratings, prices or feature claims. For those, read the vendors.
Aircall vs Avaya: questions
Which is more used, Aircall or Avaya?
By companies naming it in their own job postings, Avaya (266) over Aircall (169). By website-and-DNS footprint, Avaya (0 vs 0), because its scripts and mail records sit on many small company sites.
Who chooses Aircall?
69% of Aircall companies have 2 to 200 employees, against 24% for Avaya. 8% of Aircall companies have over 1,000 employees, against 54% for Avaya.
Do companies run both?
0 companies name both in their postings, usually Aircall in marketing and Avaya in sales, or during a migration.
Where do these numbers come from?
From the employer's own text in job postings read hourly from career sites, and from scripts found on company websites in our crawl. No vendor data, no surveys.
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