Compare · business telephony

Aircall VS Avaya_

As of 4 November 2026, Avaya is named by 266 companies and Aircall by 169; Aircall skews to companies under 200 people (69% vs 24%), Avaya to companies over 1,000 (54% vs 8%).

As of 4 November 2026 · refreshed daily · counts move as websites, DNS and career sites are re-read.

The website-and-DNS footprint is not comparable between a marketing suite and a CRM: Aircall's script and mail records show on hundreds of thousands of small sites, Avaya rarely leaves a trace outside its own apps. Compare on the job-posting numbers; use the footprint for reach.

Aircall: 2–200 employees
69%
Avaya: 2–200 employees
24%
Aircall: 1,000+ employees
8%
Avaya: 1,000+ employees
54%
Postings per company, 90 days
2.3 · 3.0
Website or DNS footprint
0 · 0
169companies name Aircall
266companies name Avaya
0name both
384 · 790postings in 90 days, Aircall · Avaya
02 — Side by side

Who chooses which

Share of each tool's companies in every segment. "Leans" marks a gap of more than two points.

By company size
SegmentAircallshareAvayashareLeans
Self-employed74%52%Aircall
2-10 employees2213%62%Aircall
11-50 employees4124%228%Aircall
51-200 employees5432%3614%Aircall
201-500 employees2716%2911%Aircall
501-1000 employees42%249%Avaya
1001-5000 employees106%6123%Avaya
5001-10000 employees11%176%Avaya
10,001+ employees32%6625%Avaya
By industry
SegmentAircallshareAvayashareLeans
Technology & software6840%9937%Aircall
Business & finance services4124%5822%Aircall
Consumer services & leisure127%135%Aircall
Commerce & trade85%52%Aircall
Media & content85%42%Aircall
Manufacturing & industry74%187%Avaya
Health care53%249%Avaya
Transport, logistics & rental53%62%even
Public, community & associations42%62%even
Property & construction42%62%even
Utilities & infrastructure32%187%Avaya
Automotive21%––outside top 12
Hospitality & travel––62%outside top 12
By country
SegmentAircallshareAvayashareLeans
United States6639%16562%Avaya
France3621%93%Aircall
Germany2716%73%Aircall
United Kingdom1710%187%Aircall
Netherlands53%––outside top 12
Spain32%31%even
Canada21%125%Avaya
Switzerland21%––outside top 12
Poland21%––outside top 12
Australia11%21%even
Brazil11%31%even
Czechia11%––outside top 12
United Arab Emirates––52%outside top 12
India––52%outside top 12
Mexico––31%outside top 12
Singapore––31%outside top 12
Postings by team (share of each tool's postings)
SegmentAircallshareAvayashareLeans
Sales23043%746%Aircall
Customer service & success6512%908%Aircall
Software engineering458%867%even
Business development & strategy275%50%Aircall
Data & AI204%161%Aircall
IT operations & business systems102%33629%Avaya
Product, program & project management102%968%Avaya
Marketing & communications92%20%even
Finance & accounting61%71%even
General management & consulting61%30%even
skilled trades and field service51%363%Avaya
Design & UX41%––outside top 12
social care and community41%––outside top 12
Administration & office31%363%Avaya
Unclassified31%40%even
Legal, compliance & risk20%10%even
Engineering (non-software)10%202%even
healthcare clinical10%40%even
healthcare support and caregiving10%10%even
hospitality and food service10%20%even
Human resources10%10%even
logistics warehouse and transport10%––outside top 12
procurement and purchasing10%––outside top 12
Quality, safety & environment10%50%even
Retail & store operations10%––outside top 12
public safety and protective services––30%outside top 12
Education & training––20%outside top 12
arts media and entertainment––10%outside top 12
construction and civil––10%outside top 12
Cite this

Quote the sentence with the date and the link. The numbers change daily; the link always shows the current ones.

Avaya is named by 266 companies in job postings and Aircall by 169; 0 name both. (Breaknorm, 4 November 2026, https://breaknorm.co/compare/aircall-vs-avaya)
How we know

Read from the source, not self-reported

Every number on this page can be traced to a page we crawled or a posting we read. Full methodology →

  • Job postingsRead hourly from career sites. A tool counts when the employer's own text names it as the team's system; both tools can count for one company.
  • Website and DNSScripts and embeds on the company's pages, plus SPF, DKIM, MX and CNAME records of its domain that point at the vendor.
  • SegmentsCountry, size and industry from the company profile built from its website.
  • Not a reviewNo ratings, prices or feature claims. For those, read the vendors.
FAQ

Aircall vs Avaya: questions

Which is more used, Aircall or Avaya?

By companies naming it in their own job postings, Avaya (266) over Aircall (169). By website-and-DNS footprint, Avaya (0 vs 0), because its scripts and mail records sit on many small company sites.

Who chooses Aircall?

69% of Aircall companies have 2 to 200 employees, against 24% for Avaya. 8% of Aircall companies have over 1,000 employees, against 54% for Avaya.

Do companies run both?

0 companies name both in their postings, usually Aircall in marketing and Avaya in sales, or during a migration.

Where do these numbers come from?

From the employer's own text in job postings read hourly from career sites, and from scripts found on company websites in our crawl. No vendor data, no surveys.

Companies and people

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