Autotask PSA VS ConnectWise_
As of 4 November 2026, ConnectWise is named by 283 companies and Autotask PSA by 119; Autotask PSA skews to companies under 200 people (70% vs 64%), ConnectWise to companies over 1,000 (9% vs 4%).
As of 4 November 2026 · refreshed daily · counts move as websites, DNS and career sites are re-read.
The website-and-DNS footprint is not comparable between a marketing suite and a CRM: Autotask PSA's script and mail records show on hundreds of thousands of small sites, ConnectWise rarely leaves a trace outside its own apps. Compare on the job-posting numbers; use the footprint for reach.
- Autotask PSA: 2–200 employees
- 70%
- ConnectWise: 2–200 employees
- 64%
- Autotask PSA: 1,000+ employees
- 4%
- ConnectWise: 1,000+ employees
- 9%
- Postings per company, 90 days
- 2.1 · 2.5
- Website or DNS footprint
- 0 · 5,580
Who chooses which
Share of each tool's companies in every segment. "Leans" marks a gap of more than two points.
| Segment | Autotask PSA | share | ConnectWise | share | Leans |
|---|---|---|---|---|---|
| Self-employed | 2 | 2% | 3 | 1% | even |
| 2-10 employees | 14 | 12% | 28 | 10% | even |
| 11-50 employees | 40 | 34% | 74 | 26% | Autotask PSA |
| 51-200 employees | 29 | 24% | 79 | 28% | ConnectWise |
| 201-500 employees | 19 | 16% | 51 | 18% | ConnectWise |
| 501-1000 employees | 10 | 8% | 23 | 8% | even |
| 1001-5000 employees | 3 | 3% | 17 | 6% | ConnectWise |
| 5001-10000 employees | 2 | 2% | 3 | 1% | even |
| 10,001+ employees | – | – | 5 | 2% | outside top 12 |
| Segment | Autotask PSA | share | ConnectWise | share | Leans |
|---|---|---|---|---|---|
| Technology & software | 97 | 82% | 202 | 71% | Autotask PSA |
| Business & finance services | 12 | 10% | 27 | 10% | even |
| Public, community & associations | 2 | 2% | 3 | 1% | even |
| Consumer services & leisure | 2 | 2% | 2 | 1% | even |
| Property & construction | 2 | 2% | 9 | 3% | even |
| Automotive | 1 | 1% | 4 | 1% | even |
| Commerce & trade | 1 | 1% | 6 | 2% | even |
| Manufacturing & industry | 1 | 1% | 8 | 3% | even |
| Media & content | 1 | 1% | 1 | 0% | even |
| Utilities & infrastructure | – | – | 13 | 5% | outside top 12 |
| Health care | – | – | 8 | 3% | outside top 12 |
| Segment | Autotask PSA | share | ConnectWise | share | Leans |
|---|---|---|---|---|---|
| United States | 79 | 66% | 225 | 80% | ConnectWise |
| United Kingdom | 13 | 11% | 17 | 6% | Autotask PSA |
| Netherlands | 8 | 7% | – | – | outside top 12 |
| Australia | 4 | 3% | 8 | 3% | even |
| Canada | 4 | 3% | 16 | 6% | ConnectWise |
| Ireland | 2 | 2% | – | – | outside top 12 |
| LK | 2 | 2% | 1 | 0% | even |
| Germany | 1 | 1% | 3 | 1% | even |
| France | 1 | 1% | – | – | outside top 12 |
| United Arab Emirates | – | – | 2 | 1% | outside top 12 |
| Spain | – | – | 1 | 0% | outside top 12 |
| Malta | – | – | 1 | 0% | outside top 12 |
| PH | – | – | 1 | 0% | outside top 12 |
| Segment | Autotask PSA | share | ConnectWise | share | Leans |
|---|---|---|---|---|---|
| IT operations & business systems | 153 | 40% | 376 | 44% | ConnectWise |
| Customer service & success | 40 | 10% | 67 | 8% | Autotask PSA |
| Product, program & project management | 23 | 6% | 44 | 5% | even |
| Sales | 21 | 5% | 96 | 11% | ConnectWise |
| Finance & accounting | 15 | 4% | 28 | 3% | even |
| Engineering (non-software) | 11 | 3% | 52 | 6% | ConnectWise |
| Administration & office | 5 | 1% | 10 | 1% | even |
| Software engineering | 4 | 1% | 9 | 1% | even |
| Data & AI | 3 | 1% | 6 | 1% | even |
| Business development & strategy | 2 | 1% | 9 | 1% | even |
| Design & UX | 1 | 0% | 1 | 0% | even |
| procurement and purchasing | 1 | 0% | 4 | 0% | even |
| skilled trades and field service | 1 | 0% | 21 | 2% | ConnectWise |
| Unclassified | 1 | 0% | – | – | outside top 12 |
| logistics warehouse and transport | – | – | 8 | 1% | outside top 12 |
| General management & consulting | – | – | 3 | 0% | outside top 12 |
| Marketing & communications | – | – | 3 | 0% | outside top 12 |
| Education & training | – | – | 1 | 0% | outside top 12 |
| Human resources | – | – | 1 | 0% | outside top 12 |
The companies behind each column
Companies using Autotask PSA →
Companies using ConnectWise →
rmm remote support ranked →
Quote the sentence with the date and the link. The numbers change daily; the link always shows the current ones.
ConnectWise is named by 283 companies in job postings and Autotask PSA by 119; 70 name both. (Breaknorm, 4 November 2026, https://breaknorm.co/compare/autotask-psa-vs-connectwise)
Read from the source, not self-reported
Every number on this page can be traced to a page we crawled or a posting we read. Full methodology →
- Job postingsRead hourly from career sites. A tool counts when the employer's own text names it as the team's system; both tools can count for one company.
- Website and DNSScripts and embeds on the company's pages, plus SPF, DKIM, MX and CNAME records of its domain that point at the vendor.
- SegmentsCountry, size and industry from the company profile built from its website.
- Not a reviewNo ratings, prices or feature claims. For those, read the vendors.
Autotask PSA vs ConnectWise: questions
Which is more used, Autotask PSA or ConnectWise?
By companies naming it in their own job postings, ConnectWise (283) over Autotask PSA (119). By website-and-DNS footprint, ConnectWise (5,580 vs 0), because its scripts and mail records sit on many small company sites.
Who chooses Autotask PSA?
70% of Autotask PSA companies have 2 to 200 employees, against 64% for ConnectWise. 4% of Autotask PSA companies have over 1,000 employees, against 9% for ConnectWise.
Do companies run both?
70 companies name both in their postings, usually Autotask PSA in marketing and ConnectWise in sales, or during a migration.
Where do these numbers come from?
From the employer's own text in job postings read hourly from career sites, and from scripts found on company websites in our crawl. No vendor data, no surveys.
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