Shipvane · 4 AE roles
Marco E. · joined Cargolio
Fleetora · first roles in DEAvaya VS Cisco Unified Communications Manager_
As of 4 November 2026, Cisco Unified Communications Manager is named by 256 companies and Avaya by 266; Avaya skews to companies under 200 people (24% vs 29%), Cisco Unified Communications Manager to companies over 1,000 (47% vs 54%).
As of 4 November 2026 · refreshed daily · counts move as websites, DNS and career sites are re-read.
The website-and-DNS footprint is not comparable between a marketing suite and a CRM: Avaya's script and mail records show on hundreds of thousands of small sites, Cisco Unified Communications Manager rarely leaves a trace outside its own apps. Compare on the job-posting numbers; use the footprint for reach.
- Avaya: 2–200 employees
- 24%
- Cisco Unified Communications Manager: 2–200 employees
- 29%
- Avaya: 1,000+ employees
- 54%
- Cisco Unified Communications Manager: 1,000+ employees
- 47%
- Postings per company, 90 days
- 3.0 · 2.2
- Website or DNS footprint
- 0 · 0
Who chooses which
Share of each tool's companies in every segment. "Leans" marks a gap of more than two points.
| Segment | Avaya | share | Cisco Unified Communications Manager | share | Leans |
|---|---|---|---|---|---|
| Self-employed | 5 | 2% | 5 | 2% | even |
| 2-10 employees | 6 | 2% | 15 | 6% | Cisco Unified Communications Manager |
| 11-50 employees | 22 | 8% | 18 | 7% | even |
| 51-200 employees | 36 | 14% | 40 | 16% | Cisco Unified Communications Manager |
| 201-500 employees | 29 | 11% | 35 | 14% | Cisco Unified Communications Manager |
| 501-1000 employees | 24 | 9% | 23 | 9% | even |
| 1001-5000 employees | 61 | 23% | 45 | 18% | Avaya |
| 5001-10000 employees | 17 | 6% | 18 | 7% | even |
| 10,001+ employees | 66 | 25% | 57 | 22% | Avaya |
| Segment | Avaya | share | Cisco Unified Communications Manager | share | Leans |
|---|---|---|---|---|---|
| Technology & software | 99 | 37% | 91 | 36% | even |
| Business & finance services | 58 | 22% | 52 | 20% | even |
| Health care | 24 | 9% | 21 | 8% | even |
| Manufacturing & industry | 18 | 7% | 32 | 13% | Cisco Unified Communications Manager |
| Utilities & infrastructure | 18 | 7% | 13 | 5% | even |
| Consumer services & leisure | 13 | 5% | 11 | 4% | even |
| Public, community & associations | 6 | 2% | 16 | 6% | Cisco Unified Communications Manager |
| Hospitality & travel | 6 | 2% | – | – | outside top 12 |
| Property & construction | 6 | 2% | 3 | 1% | even |
| Transport, logistics & rental | 6 | 2% | 2 | 1% | even |
| Commerce & trade | 5 | 2% | 6 | 2% | even |
| Media & content | 4 | 2% | 5 | 2% | even |
| Automotive | – | – | 4 | 2% | outside top 12 |
| Segment | Avaya | share | Cisco Unified Communications Manager | share | Leans |
|---|---|---|---|---|---|
| United States | 165 | 62% | 178 | 70% | Cisco Unified Communications Manager |
| United Kingdom | 18 | 7% | 15 | 6% | even |
| Canada | 12 | 5% | 6 | 2% | Avaya |
| France | 9 | 3% | 8 | 3% | even |
| Germany | 7 | 3% | 6 | 2% | even |
| United Arab Emirates | 5 | 2% | 1 | 0% | even |
| India | 5 | 2% | 2 | 1% | even |
| Brazil | 3 | 1% | – | – | outside top 12 |
| Spain | 3 | 1% | – | – | outside top 12 |
| Mexico | 3 | 1% | – | – | outside top 12 |
| Singapore | 3 | 1% | – | – | outside top 12 |
| Australia | 2 | 1% | 2 | 1% | even |
| EG | – | – | 3 | 1% | outside top 12 |
| Italy | – | – | 2 | 1% | outside top 12 |
| Japan | – | – | 2 | 1% | outside top 12 |
| AF | – | – | 1 | 0% | outside top 12 |
| Segment | Avaya | share | Cisco Unified Communications Manager | share | Leans |
|---|---|---|---|---|---|
| IT operations & business systems | 336 | 29% | 521 | 63% | Cisco Unified Communications Manager |
| Product, program & project management | 96 | 8% | 4 | 0% | Avaya |
| Customer service & success | 90 | 8% | 20 | 2% | Avaya |
| Software engineering | 86 | 7% | 5 | 1% | Avaya |
| Sales | 74 | 6% | 12 | 1% | Avaya |
| Administration & office | 36 | 3% | 1 | 0% | Avaya |
| skilled trades and field service | 36 | 3% | 23 | 3% | even |
| Engineering (non-software) | 20 | 2% | 21 | 3% | even |
| Data & AI | 16 | 1% | 2 | 0% | even |
| Finance & accounting | 7 | 1% | – | – | outside top 12 |
| Business development & strategy | 5 | 0% | – | – | outside top 12 |
| Quality, safety & environment | 5 | 0% | – | – | outside top 12 |
| healthcare clinical | 4 | 0% | – | – | outside top 12 |
| Unclassified | 4 | 0% | 2 | 0% | even |
| General management & consulting | 3 | 0% | 3 | 0% | even |
| public safety and protective services | 3 | 0% | 2 | 0% | even |
| Education & training | 2 | 0% | – | – | outside top 12 |
| hospitality and food service | 2 | 0% | – | – | outside top 12 |
| Marketing & communications | 2 | 0% | 1 | 0% | even |
| arts media and entertainment | 1 | 0% | 5 | 1% | even |
| construction and civil | 1 | 0% | – | – | outside top 12 |
| healthcare support and caregiving | 1 | 0% | – | – | outside top 12 |
| Human resources | 1 | 0% | – | – | outside top 12 |
| Legal, compliance & risk | 1 | 0% | – | – | outside top 12 |
The companies behind each column
Companies using Avaya →
Companies using Cisco Unified Communications Manager →
business telephony ranked →
Quote the sentence with the date and the link. The numbers change daily; the link always shows the current ones.
Cisco Unified Communications Manager is named by 256 companies in job postings and Avaya by 266; 55 name both. (Breaknorm, 4 November 2026, https://breaknorm.co/compare/avaya-vs-cisco-unified-communications-manager)
Read from the source, not self-reported
Every number on this page can be traced to a page we crawled or a posting we read. Full methodology →
- Job postingsRead hourly from career sites. A tool counts when the employer's own text names it as the team's system; both tools can count for one company.
- Website and DNSScripts and embeds on the company's pages, plus SPF, DKIM, MX and CNAME records of its domain that point at the vendor.
- SegmentsCountry, size and industry from the company profile built from its website.
- Not a reviewNo ratings, prices or feature claims. For those, read the vendors.
Avaya vs Cisco Unified Communications Manager: questions
Which is more used, Avaya or Cisco Unified Communications Manager?
By companies naming it in their own job postings, Avaya (266) over Cisco Unified Communications Manager (256). By website-and-DNS footprint, Cisco Unified Communications Manager (0 vs 0), because its scripts and mail records sit on many small company sites.
Who chooses Avaya?
24% of Avaya companies have 2 to 200 employees, against 29% for Cisco Unified Communications Manager. 54% of Avaya companies have over 1,000 employees, against 47% for Cisco Unified Communications Manager.
Do companies run both?
55 companies name both in their postings, usually Avaya in marketing and Cisco Unified Communications Manager in sales, or during a migration.
Where do these numbers come from?
From the employer's own text in job postings read hourly from career sites, and from scripts found on company websites in our crawl. No vendor data, no surveys.
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