Cisco Unified Communications Manager VS Microsoft Teams Phone_
As of 4 November 2026, Microsoft Teams Phone is named by 172 companies and Cisco Unified Communications Manager by 256; Cisco Unified Communications Manager skews to companies under 200 people (29% vs 27%), Microsoft Teams Phone to companies over 1,000 (48% vs 47%).
As of 4 November 2026 · refreshed daily · counts move as websites, DNS and career sites are re-read.
The website-and-DNS footprint is not comparable between a marketing suite and a CRM: Cisco Unified Communications Manager's script and mail records show on hundreds of thousands of small sites, Microsoft Teams Phone rarely leaves a trace outside its own apps. Compare on the job-posting numbers; use the footprint for reach.
- Cisco Unified Communications Manager: 2–200 employees
- 29%
- Microsoft Teams Phone: 2–200 employees
- 27%
- Cisco Unified Communications Manager: 1,000+ employees
- 47%
- Microsoft Teams Phone: 1,000+ employees
- 48%
- Postings per company, 90 days
- 2.2 · 2.0
- Website or DNS footprint
- 0 · 0
Who chooses which
Share of each tool's companies in every segment. "Leans" marks a gap of more than two points.
| Segment | Cisco Unified Communications Manager | share | Microsoft Teams Phone | share | Leans |
|---|---|---|---|---|---|
| Self-employed | 5 | 2% | 2 | 1% | even |
| 2-10 employees | 15 | 6% | 8 | 5% | even |
| 11-50 employees | 18 | 7% | 12 | 7% | even |
| 51-200 employees | 40 | 16% | 27 | 16% | even |
| 201-500 employees | 35 | 14% | 28 | 16% | Microsoft Teams Phone |
| 501-1000 employees | 23 | 9% | 13 | 8% | even |
| 1001-5000 employees | 45 | 18% | 34 | 20% | Microsoft Teams Phone |
| 5001-10000 employees | 18 | 7% | 12 | 7% | even |
| 10,001+ employees | 57 | 22% | 36 | 21% | even |
| Segment | Cisco Unified Communications Manager | share | Microsoft Teams Phone | share | Leans |
|---|---|---|---|---|---|
| Technology & software | 91 | 36% | 44 | 26% | Cisco Unified Communications Manager |
| Business & finance services | 52 | 20% | 49 | 28% | Microsoft Teams Phone |
| Manufacturing & industry | 32 | 13% | 23 | 13% | even |
| Health care | 21 | 8% | 4 | 2% | Cisco Unified Communications Manager |
| Public, community & associations | 16 | 6% | 9 | 5% | even |
| Utilities & infrastructure | 13 | 5% | 12 | 7% | even |
| Consumer services & leisure | 11 | 4% | 11 | 6% | Microsoft Teams Phone |
| Commerce & trade | 6 | 2% | 7 | 4% | even |
| Media & content | 5 | 2% | 3 | 2% | even |
| Automotive | 4 | 2% | 1 | 1% | even |
| Property & construction | 3 | 1% | 6 | 3% | Microsoft Teams Phone |
| Transport, logistics & rental | 2 | 1% | 2 | 1% | even |
| Segment | Cisco Unified Communications Manager | share | Microsoft Teams Phone | share | Leans |
|---|---|---|---|---|---|
| United States | 178 | 70% | 100 | 58% | Cisco Unified Communications Manager |
| United Kingdom | 15 | 6% | 21 | 12% | Microsoft Teams Phone |
| France | 8 | 3% | 4 | 2% | even |
| Canada | 6 | 2% | 12 | 7% | Microsoft Teams Phone |
| Germany | 6 | 2% | 5 | 3% | even |
| EG | 3 | 1% | – | – | outside top 12 |
| Australia | 2 | 1% | 4 | 2% | even |
| India | 2 | 1% | – | – | outside top 12 |
| Italy | 2 | 1% | 2 | 1% | even |
| Japan | 2 | 1% | – | – | outside top 12 |
| United Arab Emirates | 1 | 0% | – | – | outside top 12 |
| AF | 1 | 0% | – | – | outside top 12 |
| Austria | – | – | 2 | 1% | outside top 12 |
| Brazil | – | – | 2 | 1% | outside top 12 |
| Netherlands | – | – | 2 | 1% | outside top 12 |
| Sweden | – | – | 2 | 1% | outside top 12 |
| Belgium | – | – | 1 | 1% | outside top 12 |
| Segment | Cisco Unified Communications Manager | share | Microsoft Teams Phone | share | Leans |
|---|---|---|---|---|---|
| IT operations & business systems | 521 | 63% | 220 | 54% | Cisco Unified Communications Manager |
| skilled trades and field service | 23 | 3% | 1 | 0% | Cisco Unified Communications Manager |
| Engineering (non-software) | 21 | 3% | 13 | 3% | even |
| Customer service & success | 20 | 2% | 12 | 3% | even |
| Sales | 12 | 1% | 11 | 3% | even |
| arts media and entertainment | 5 | 1% | – | – | outside top 12 |
| Software engineering | 5 | 1% | 7 | 2% | even |
| Product, program & project management | 4 | 0% | 4 | 1% | even |
| General management & consulting | 3 | 0% | 1 | 0% | even |
| Data & AI | 2 | 0% | – | – | outside top 12 |
| public safety and protective services | 2 | 0% | – | – | outside top 12 |
| Unclassified | 2 | 0% | – | – | outside top 12 |
| Administration & office | 1 | 0% | 5 | 1% | even |
| Marketing & communications | 1 | 0% | – | – | outside top 12 |
| procurement and purchasing | – | – | 6 | 1% | outside top 12 |
| construction and civil | – | – | 2 | 0% | outside top 12 |
| facilities cleaning and security | – | – | 2 | 0% | outside top 12 |
| Business development & strategy | – | – | 1 | 0% | outside top 12 |
| social care and community | – | – | 1 | 0% | outside top 12 |
The companies behind each column
Companies using Cisco Unified Communications Manager →
Companies using Microsoft Teams Phone →
business telephony ranked →
Quote the sentence with the date and the link. The numbers change daily; the link always shows the current ones.
Microsoft Teams Phone is named by 172 companies in job postings and Cisco Unified Communications Manager by 256; 33 name both. (Breaknorm, 4 November 2026, https://breaknorm.co/compare/cisco-unified-communications-manager-vs-microsoft-teams-phone)
Read from the source, not self-reported
Every number on this page can be traced to a page we crawled or a posting we read. Full methodology →
- Job postingsRead hourly from career sites. A tool counts when the employer's own text names it as the team's system; both tools can count for one company.
- Website and DNSScripts and embeds on the company's pages, plus SPF, DKIM, MX and CNAME records of its domain that point at the vendor.
- SegmentsCountry, size and industry from the company profile built from its website.
- Not a reviewNo ratings, prices or feature claims. For those, read the vendors.
Cisco Unified Communications Manager vs Microsoft Teams Phone: questions
Which is more used, Cisco Unified Communications Manager or Microsoft Teams Phone?
By companies naming it in their own job postings, Cisco Unified Communications Manager (256) over Microsoft Teams Phone (172). By website-and-DNS footprint, Microsoft Teams Phone (0 vs 0), because its scripts and mail records sit on many small company sites.
Who chooses Cisco Unified Communications Manager?
29% of Cisco Unified Communications Manager companies have 2 to 200 employees, against 27% for Microsoft Teams Phone. 47% of Cisco Unified Communications Manager companies have over 1,000 employees, against 48% for Microsoft Teams Phone.
Do companies run both?
33 companies name both in their postings, usually Cisco Unified Communications Manager in marketing and Microsoft Teams Phone in sales, or during a migration.
Where do these numbers come from?
From the employer's own text in job postings read hourly from career sites, and from scripts found on company websites in our crawl. No vendor data, no surveys.
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