Shipvane · 4 AE roles
Marco E. · joined Cargolio
Fleetora · first roles in DESalesforce Field Service VS ServiceTitan_
As of 4 November 2026, ServiceTitan is named by 568 companies and Salesforce Field Service by 144; Salesforce Field Service skews to companies under 200 people (29% vs 81%), ServiceTitan to companies over 1,000 (4% vs 50%).
As of 4 November 2026 · refreshed daily · counts move as websites, DNS and career sites are re-read.
The website-and-DNS footprint is not comparable between a marketing suite and a CRM: Salesforce Field Service's script and mail records show on hundreds of thousands of small sites, ServiceTitan rarely leaves a trace outside its own apps. Compare on the job-posting numbers; use the footprint for reach.
- Salesforce Field Service: 2–200 employees
- 29%
- ServiceTitan: 2–200 employees
- 81%
- Salesforce Field Service: 1,000+ employees
- 50%
- ServiceTitan: 1,000+ employees
- 4%
- Postings per company, 90 days
- 2.8 · 3.2
- Website or DNS footprint
- 0 · 0
Who chooses which
Share of each tool's companies in every segment. "Leans" marks a gap of more than two points.
| Segment | Salesforce Field Service | share | ServiceTitan | share | Leans |
|---|---|---|---|---|---|
| Self-employed | 3 | 2% | 14 | 2% | even |
| 2-10 employees | 5 | 3% | 131 | 23% | ServiceTitan |
| 11-50 employees | 8 | 6% | 177 | 31% | ServiceTitan |
| 51-200 employees | 29 | 20% | 151 | 27% | ServiceTitan |
| 201-500 employees | 17 | 12% | 44 | 8% | Salesforce Field Service |
| 501-1000 employees | 10 | 7% | 31 | 5% | even |
| 1001-5000 employees | 30 | 21% | 13 | 2% | Salesforce Field Service |
| 5001-10000 employees | 12 | 8% | 4 | 1% | Salesforce Field Service |
| 10,001+ employees | 30 | 21% | 3 | 1% | Salesforce Field Service |
| Segment | Salesforce Field Service | share | ServiceTitan | share | Leans |
|---|---|---|---|---|---|
| Manufacturing & industry | 36 | 25% | 7 | 1% | Salesforce Field Service |
| Technology & software | 34 | 24% | 23 | 4% | Salesforce Field Service |
| Business & finance services | 14 | 10% | 38 | 7% | Salesforce Field Service |
| Consumer services & leisure | 13 | 9% | 11 | 2% | Salesforce Field Service |
| Utilities & infrastructure | 10 | 7% | 8 | 1% | Salesforce Field Service |
| Health care | 9 | 6% | 1 | 0% | Salesforce Field Service |
| Public, community & associations | 8 | 6% | 7 | 1% | Salesforce Field Service |
| Property & construction | 8 | 6% | 454 | 80% | ServiceTitan |
| Media & content | 5 | 3% | 9 | 2% | even |
| Automotive | 3 | 2% | – | – | outside top 12 |
| Commerce & trade | 2 | 1% | 6 | 1% | even |
| Transport, logistics & rental | 2 | 1% | – | – | outside top 12 |
| Hospitality & travel | – | – | 2 | 0% | outside top 12 |
| Agriculture & forestry | – | – | 1 | 0% | outside top 12 |
| Segment | Salesforce Field Service | share | ServiceTitan | share | Leans |
|---|---|---|---|---|---|
| United States | 99 | 69% | 534 | 94% | ServiceTitan |
| United Kingdom | 9 | 6% | 3 | 1% | Salesforce Field Service |
| Canada | 5 | 3% | 11 | 2% | even |
| France | 5 | 3% | 1 | 0% | Salesforce Field Service |
| Belgium | 3 | 2% | – | – | outside top 12 |
| Austria | 2 | 1% | – | – | outside top 12 |
| India | 2 | 1% | 2 | 0% | even |
| Singapore | 2 | 1% | – | – | outside top 12 |
| AL | 1 | 1% | – | – | outside top 12 |
| Australia | 1 | 1% | 1 | 0% | even |
| Germany | 1 | 1% | – | – | outside top 12 |
| Denmark | 1 | 1% | – | – | outside top 12 |
| Spain | – | – | 1 | 0% | outside top 12 |
| Netherlands | – | – | 1 | 0% | outside top 12 |
| NP | – | – | 1 | 0% | outside top 12 |
| PA | – | – | 1 | 0% | outside top 12 |
| PK | – | – | 1 | 0% | outside top 12 |
| Segment | Salesforce Field Service | share | ServiceTitan | share | Leans |
|---|---|---|---|---|---|
| skilled trades and field service | 210 | 32% | 1,405 | 53% | ServiceTitan |
| Software engineering | 136 | 21% | 24 | 1% | Salesforce Field Service |
| IT operations & business systems | 82 | 13% | 5 | 0% | Salesforce Field Service |
| research and science | 45 | 7% | – | – | outside top 12 |
| Product, program & project management | 24 | 4% | 17 | 1% | Salesforce Field Service |
| Customer service & success | 12 | 2% | 272 | 10% | ServiceTitan |
| logistics warehouse and transport | 12 | 2% | 113 | 4% | ServiceTitan |
| Sales | 9 | 1% | 167 | 6% | ServiceTitan |
| Data & AI | 6 | 1% | 18 | 1% | even |
| Education & training | 4 | 1% | 3 | 0% | even |
| agriculture and environment | 2 | 0% | 3 | 0% | even |
| Business development & strategy | 2 | 0% | 15 | 1% | even |
| construction and civil | 2 | 0% | 50 | 2% | even |
| Human resources | 2 | 0% | 4 | 0% | even |
| Engineering (non-software) | 1 | 0% | 2 | 0% | even |
| facilities cleaning and security | 1 | 0% | – | – | outside top 12 |
| Finance & accounting | 1 | 0% | 66 | 2% | ServiceTitan |
| General management & consulting | 1 | 0% | 47 | 2% | even |
| Marketing & communications | 1 | 0% | 38 | 1% | even |
| procurement and purchasing | 1 | 0% | 7 | 0% | even |
| Quality, safety & environment | 1 | 0% | 9 | 0% | even |
| Administration & office | – | – | 23 | 1% | outside top 12 |
| Unclassified | – | – | 4 | 0% | outside top 12 |
| Design & UX | – | – | 3 | 0% | outside top 12 |
| hospitality and food service | – | – | 3 | 0% | outside top 12 |
| Legal, compliance & risk | – | – | 3 | 0% | outside top 12 |
| manufacturing and production | – | – | 3 | 0% | outside top 12 |
| Retail & store operations | – | – | 3 | 0% | outside top 12 |
| healthcare support and caregiving | – | – | 2 | 0% | outside top 12 |
| healthcare clinical | – | – | 1 | 0% | outside top 12 |
| personal care and wellness | – | – | 1 | 0% | outside top 12 |
| Travel, leisure & events | – | – | 1 | 0% | outside top 12 |
The companies behind each column
Companies using Salesforce Field Service →
Companies using ServiceTitan →
field service management ranked →
Quote the sentence with the date and the link. The numbers change daily; the link always shows the current ones.
ServiceTitan is named by 568 companies in job postings and Salesforce Field Service by 144; 0 name both. (Breaknorm, 4 November 2026, https://breaknorm.co/compare/salesforce-field-service-vs-servicetitan)
Read from the source, not self-reported
Every number on this page can be traced to a page we crawled or a posting we read. Full methodology →
- Job postingsRead hourly from career sites. A tool counts when the employer's own text names it as the team's system; both tools can count for one company.
- Website and DNSScripts and embeds on the company's pages, plus SPF, DKIM, MX and CNAME records of its domain that point at the vendor.
- SegmentsCountry, size and industry from the company profile built from its website.
- Not a reviewNo ratings, prices or feature claims. For those, read the vendors.
Salesforce Field Service vs ServiceTitan: questions
Which is more used, Salesforce Field Service or ServiceTitan?
By companies naming it in their own job postings, ServiceTitan (568) over Salesforce Field Service (144). By website-and-DNS footprint, ServiceTitan (0 vs 0), because its scripts and mail records sit on many small company sites.
Who chooses Salesforce Field Service?
29% of Salesforce Field Service companies have 2 to 200 employees, against 81% for ServiceTitan. 50% of Salesforce Field Service companies have over 1,000 employees, against 4% for ServiceTitan.
Do companies run both?
0 companies name both in their postings, usually Salesforce Field Service in marketing and ServiceTitan in sales, or during a migration.
Where do these numbers come from?
From the employer's own text in job postings read hourly from career sites, and from scripts found on company websites in our crawl. No vendor data, no surveys.
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