Shipvane · 4 AE roles
Marco E. · joined Cargolio
Fleetora · first roles in DESAP CRM VS Zoho_
As of 4 November 2026, Zoho is named by 992 companies and SAP CRM by 170; SAP CRM skews to companies under 200 people (28% vs 68%), Zoho to companies over 1,000 (10% vs 50%).
As of 4 November 2026 · refreshed daily · counts move as websites, DNS and career sites are re-read.
The website-and-DNS footprint is not comparable between a marketing suite and a CRM: SAP CRM's script and mail records show on hundreds of thousands of small sites, Zoho rarely leaves a trace outside its own apps. Compare on the job-posting numbers; use the footprint for reach.
- SAP CRM: 2–200 employees
- 28%
- Zoho: 2–200 employees
- 68%
- SAP CRM: 1,000+ employees
- 50%
- Zoho: 1,000+ employees
- 10%
- Postings per company, 90 days
- 3.5 · 1.6
- Website or DNS footprint
- 0 · 1,429
Who chooses which
Share of each tool's companies in every segment. "Leans" marks a gap of more than two points.
| Segment | SAP CRM | share | Zoho | share | Leans |
|---|---|---|---|---|---|
| Self-employed | 4 | 2% | 34 | 3% | even |
| 2-10 employees | 5 | 3% | 125 | 13% | Zoho |
| 11-50 employees | 19 | 11% | 252 | 25% | Zoho |
| 51-200 employees | 23 | 14% | 296 | 30% | Zoho |
| 201-500 employees | 22 | 13% | 138 | 14% | even |
| 501-1000 employees | 12 | 7% | 52 | 5% | even |
| 1001-5000 employees | 27 | 16% | 57 | 6% | SAP CRM |
| 5001-10000 employees | 12 | 7% | 18 | 2% | SAP CRM |
| 10,001+ employees | 46 | 27% | 20 | 2% | SAP CRM |
| Segment | SAP CRM | share | Zoho | share | Leans |
|---|---|---|---|---|---|
| Manufacturing & industry | 51 | 30% | 101 | 10% | SAP CRM |
| Technology & software | 48 | 28% | 352 | 35% | Zoho |
| Business & finance services | 22 | 13% | 245 | 25% | Zoho |
| Utilities & infrastructure | 13 | 8% | 21 | 2% | SAP CRM |
| Commerce & trade | 9 | 5% | 35 | 4% | even |
| Property & construction | 7 | 4% | 49 | 5% | even |
| Media & content | 6 | 4% | 32 | 3% | even |
| Automotive | 4 | 2% | 12 | 1% | even |
| Consumer services & leisure | 4 | 2% | 66 | 7% | Zoho |
| Health care | 3 | 2% | 28 | 3% | even |
| Public, community & associations | 2 | 1% | 17 | 2% | even |
| Hospitality & travel | 1 | 1% | – | – | outside top 12 |
| Transport, logistics & rental | – | – | 23 | 2% | outside top 12 |
| Segment | SAP CRM | share | Zoho | share | Leans |
|---|---|---|---|---|---|
| United States | 60 | 35% | 486 | 49% | Zoho |
| Germany | 32 | 19% | 34 | 3% | SAP CRM |
| France | 10 | 6% | 17 | 2% | SAP CRM |
| Australia | 8 | 5% | 14 | 1% | SAP CRM |
| Switzerland | 7 | 4% | 11 | 1% | SAP CRM |
| India | 7 | 4% | 143 | 14% | Zoho |
| United Kingdom | 5 | 3% | 60 | 6% | Zoho |
| Sweden | 4 | 2% | – | – | outside top 12 |
| United Arab Emirates | 3 | 2% | 31 | 3% | even |
| Denmark | 3 | 2% | – | – | outside top 12 |
| Spain | 3 | 2% | 13 | 1% | even |
| Netherlands | 3 | 2% | 10 | 1% | even |
| Canada | – | – | 38 | 4% | outside top 12 |
| Italy | – | – | 8 | 1% | outside top 12 |
| Segment | SAP CRM | share | Zoho | share | Leans |
|---|---|---|---|---|---|
| IT operations & business systems | 360 | 46% | 114 | 5% | SAP CRM |
| Sales | 118 | 15% | 615 | 26% | Zoho |
| Software engineering | 51 | 7% | 174 | 7% | even |
| Customer service & success | 29 | 4% | 111 | 5% | even |
| Product, program & project management | 22 | 3% | 89 | 4% | even |
| General management & consulting | 14 | 2% | 42 | 2% | even |
| Data & AI | 13 | 2% | 44 | 2% | even |
| Marketing & communications | 13 | 2% | 266 | 11% | Zoho |
| Finance & accounting | 12 | 2% | 177 | 7% | Zoho |
| Unclassified | 8 | 1% | 20 | 1% | even |
| skilled trades and field service | 5 | 1% | 9 | 0% | even |
| Administration & office | 3 | 0% | 66 | 3% | Zoho |
| logistics warehouse and transport | 3 | 0% | 24 | 1% | even |
| Engineering (non-software) | 2 | 0% | 10 | 0% | even |
| procurement and purchasing | 2 | 0% | 8 | 0% | even |
| Retail & store operations | 2 | 0% | 17 | 1% | even |
| Business development & strategy | 1 | 0% | 132 | 6% | Zoho |
| Human resources | 1 | 0% | 65 | 3% | Zoho |
| Quality, safety & environment | 1 | 0% | 3 | 0% | even |
| Travel, leisure & events | 1 | 0% | 3 | 0% | even |
| Legal, compliance & risk | – | – | 17 | 1% | outside top 12 |
| Education & training | – | – | 15 | 1% | outside top 12 |
| real estate and property | – | – | 12 | 1% | outside top 12 |
| Design & UX | – | – | 9 | 0% | outside top 12 |
| construction and civil | – | – | 8 | 0% | outside top 12 |
| social care and community | – | – | 5 | 0% | outside top 12 |
| arts media and entertainment | – | – | 2 | 0% | outside top 12 |
| manufacturing and production | – | – | 2 | 0% | outside top 12 |
| facilities cleaning and security | – | – | 1 | 0% | outside top 12 |
| healthcare clinical | – | – | 1 | 0% | outside top 12 |
The companies behind each column
Companies using SAP CRM →
Companies using Zoho →
CRM platforms ranked →
Quote the sentence with the date and the link. The numbers change daily; the link always shows the current ones.
Zoho is named by 992 companies in job postings and SAP CRM by 170; 0 name both. (Breaknorm, 4 November 2026, https://breaknorm.co/compare/sap-crm-vs-zoho)
Read from the source, not self-reported
Every number on this page can be traced to a page we crawled or a posting we read. Full methodology →
- Job postingsRead hourly from career sites. A tool counts when the employer's own text names it as the team's system; both tools can count for one company.
- Website and DNSScripts and embeds on the company's pages, plus SPF, DKIM, MX and CNAME records of its domain that point at the vendor.
- SegmentsCountry, size and industry from the company profile built from its website.
- Not a reviewNo ratings, prices or feature claims. For those, read the vendors.
SAP CRM vs Zoho: questions
Which is more used, SAP CRM or Zoho?
By companies naming it in their own job postings, Zoho (992) over SAP CRM (170). By website-and-DNS footprint, Zoho (1,429 vs 0), because its scripts and mail records sit on many small company sites.
Who chooses SAP CRM?
28% of SAP CRM companies have 2 to 200 employees, against 68% for Zoho. 50% of SAP CRM companies have over 1,000 employees, against 10% for Zoho.
Do companies run both?
0 companies name both in their postings, usually SAP CRM in marketing and Zoho in sales, or during a migration.
Where do these numbers come from?
From the employer's own text in job postings read hourly from career sites, and from scripts found on company websites in our crawl. No vendor data, no surveys.
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