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Company · AI agent automation platforms

Decagon

As of 30 October 2026, Decagon has 134 open roles (20 new in 30 days), its sales team is hiring most, and its postings name Kubernetes, Terraform and Figma as the tools the team works in.

As of 30 October 2026 · refreshed daily · counts move as websites, DNS and career sites are re-read.

San Francisco, United States2-10 employees500K-2M revenue, est.B2Bdecagon.ai ↗LinkedIn ↗
Headquarters
San Francisco, California, United States
Employees
2-10 employees (linkedin)
Sells to
retail, travel and hospitality, technology
Certifications on site
Site languages
EN
Career system
Ashby
134open roles · 20 new in 30 days
14tools named in postings
Australia, Brazil, Canada, Switzerland, Germany, Finland, France, United Kingdom, Mexico, Netherlands, United Stateshiring locations
0change signals read in postings
02What they do, whom they sell to, who else does it

Decagon in one screen

Read from decagon.ai: what the company does, the customers it names, the buyers we can actually see, and the companies that sell the same thing.

What Decagon does

Decagon is an AI platform that builds, optimizes and scales AI agents for customer support across chat, voice and email channels for enterprises. It offers Agent Operating Procedures (AOPs), A/B testing, always-on QA, and voice-of-the-customer reporting. It targets industries including retail, travel and hospitality, technology, financial services and health and wellness.

chat with safe, on-brand repliesvoice human-like conversationemail contextual resolutionsai-powered knowledge suggestionsab testing experimentswatchtower always-on QAintegrations and tool connectorsvoice of the customer reporting
Whom it sells to

Named on the site: retail, travel and hospitality, technology, financial services, health and wellness.

Seen in buyers' own postings: technology & software, business & finance services, media & content; mostly 1001-5000 employees and 2-10 employees; United States (16) and Australia (1).

Technology & software · 9Business & finance services · 8Media & content · 2Consumer services & leisure · 1Manufacturing & industry · 1
Who else sells this

Nearest companies by what they do, sell and whom they serve, 51+ employees. 591 scored.

CapacityUnited States · 51-200 employeesdelight.aiUnited States · 51-200 employeesConvinIndia · 51-200 employeesBafang CloudChina · 51-200 employeesCognigyGermany · 51-200 employeesHaptikUnited States · 201-500 employees
Customers we can see · 22

Companies whose own job postings name Decagon as the system their team works in. Ideal-customer examples, not a reference list from the vendor.

RipplingHR management software · San Francisco, United States1001-5000 employees
ImprintConsumer finance companies · New York, United States51-200 employees
ArriveFleet & route management software · Stockholm, Sweden2-10 employees
EverlabDigital health platforms · Coffs Harbour, Australia51-200 employees
GitLabCybersecurity iam software · San Francisco, United States1001-5000 employees
QuestradeRetail investment brokerages · Toronto, Canada1001-5000 employees
GenesysAI agent automation platforms · Menlo Park, United States5001-10000 employees
VerizonConsumer isp broadband · Washington, United States10,001+ employees
03Tech stack, with the evidence

What Decagon says it runs

Tools named in the company's own postings as the team's systems, with the sentence that says so. What the website and DNS show is listed separately.

KubernetesData & AI · high confidence · 5 postings
• Design the development and production platforms that power our products, and the abstractions over cloud infrastructure, Kubernetes, and networking that let engineers ship without becoming infrastructure experts.
Senior Software Engineer, Cloud Infrastructure · first seen 2026-02-11
TerraformSoftware engineering · high confidence · 4 postings
• Build "golden paths" for security including service templates, libraries, terraform policies, and automation, so new services are secure and production-ready by default
Staff Software Engineer, Platform Security · first seen 2026-07-10
FigmaDesign & UX · high confidence · 3 postings
You'll prototype in Figma and in AI tools like Cursor and Claude Code, building directly on our codebase to make design ideas real enough to critique.
Senior Product Designer · first seen 2026-06-16
Notionhigh confidence · 1 posting
You’ll own the programs that make that true: recognition, company rituals and events, onboarding swag, and the employee-facing communications and Notion content people rely on every day.
Employee Experience · first seen 2026-10-22
SalesforceSales · high confidence · 17 postings
• Take on major workstreams as they come up: billing, revenue recognition, usage data ingestion, and reconciliation across our internal data, the ERP, and Salesforce.
AI Acceleration Engineer · first seen 2025-04-30
GongSales · high confidence · 4 postings
• Design and build the foundational GTM data infrastructure in BigQuery — ingesting, organizing, and modeling data from Salesforce, Gong, Outreach, and other GTM systems into a reliable data lake
GTM Analytics Engineer · first seen 2026-04-11
Google BigQueryData & AI · high confidence · 3 postings
• Own our analytical data layer — schema design, query performance, and cost optimization across ClickHouse, BigQuery, or similar.
Senior Software Engineer, Data Infrastructure · first seen 2026-08-07
CartaFinance & accounting · high confidence · 2 postings
• Own stock administration in Carta: grants, exercises, terminations and repurchases, and the tax and reporting that follows
Payroll Manager · first seen 2026-06-03
ClickHouseData & AI · high confidence · 2 postings
• Own our analytical data layer — schema design, query performance, and cost optimization across ClickHouse, BigQuery, or similar.
Senior Software Engineer, Data Infrastructure · first seen 2026-08-25
Hexhigh confidence · 2 postings
• Own data quality end-to-end — establishing testing, validation, and monitoring so the numbers in Hex are numbers people trust
GTM Analytics Engineer · first seen 2026-08-07
WebflowMarketing & communications · high confidence · 2 postings
Comfortable in a CMS (we use Webflow), able to ship pages and changes without needing an engineer for every task.
Growth Marketing Manager, Web & Search · first seen 2026-08-27
Model Context ProtocolData & AI · high confidence · 1 posting
You'll also AI-pill the rest of the company, giving them the MCP servers, skills, agents, and artifacts to automate their own work.
AI Acceleration Engineer · first seen 2026-09-01
NavanIT operations & business systems · high confidence · 1 posting
Decagon is growing fast — we're looking for a Business Systems Manager to own the implementation, deployment, and maintenance of our ERP, and to drive ownership across our broader systems landscape — Ramp, Navan, TeamOhana, Aleph, and more.
Business Systems Manager · first seen 2026-09-01
Outreachhigh confidence · 1 posting
• Design and build the foundational GTM data infrastructure in BigQuery — ingesting, organizing, and modeling data from Salesforce, Gong, Outreach, and other GTM systems into a reliable data lake
GTM Analytics Engineer · first seen 2026-08-07
On the website or in DNS

Vendors whose code loads on decagon.ai or whose records sit in its DNS. Page plumbing (libraries, fonts, consent banners) is left out.

04Hiring

134 open roles, 70 opened in 90 days

Read hourly from the company's career system. Open roles and new roles in the last 30 days, by team. Companies hiring sales in United States →

05Signals

What is changing, read from the postings

Intents are events the employer states about itself, each with the sentence and the posting it came from.

No change signals read in the current postings.

Decision makers at Decagon, with verified e-mails, and every change the moment it is posted.

Sales, marketing and IT leaders by function. Add Decagon to a monitor and get a webhook when a role opens, a tool appears or a signal is read.

Start free, no card. The first 20 are above; e-mails are verified at the mail server when you open them.

06Lookalikes

Companies like Decagon

Nearest by what they do, what they sell and whom they sell to, 51+ employees. 6 of 591 scored.

CapacityAI sales voice agents · United States51-200 employees
delight.aiAI agent automation platforms · United States51-200 employees
ConvinAI sales voice agents · India51-200 employees
Bafang CloudAI sales voice agents · China51-200 employees
CognigyAI agent automation platforms · Germany51-200 employees
HaptikAI sales voice agents · United States201-500 employees
07Profile

From the company's own website

Legal nameDecagon
IndustryTechnology & software · AI agent automation platforms
Offeringschat with safe, on-brand replies · voice human-like conversation · email contextual resolutions · ai-powered knowledge suggestions · ab testing experiments · watchtower always-on QA · integrations and tool connectors · voice of the customer reporting
Target customersretail · travel and hospitality · technology · financial services · health and wellness
Geographic scopeunknown · also Canada
Reviews found
Public contact points3 role addresses · 0 phone numbers
Pages readpricing, home, imprint, contact, careers, references, services
Datescrawled 2026-08-03 · profiled 2026-08-15 · hiring built 2026-10-28
Cite this

Quote the sentence with the date and the link. The numbers change daily; the link always shows the current ones.

Decagon (San Francisco, United States, 2-10 employees) has 134 open roles, 20 new in 30 days, and names 14 tools in its postings. (Breaknorm, 30 October 2026, https://breaknorm.co/company/decagon.ai)
How we know

Read from the source, not self-reported

Every number on this page can be traced to a page we crawled or a posting we read. Full methodology →

  • ProfileBuilt from decagon.ai: summary, offerings, customers, certifications and contact points are extracted from its pages, with a confidence score per field.
  • HiringRead hourly from the company's Ashby career site; reposts collapse into one record.
  • Tech stackTools the employer's own text names as the team's systems, with the quote; website scripts counted separately.
  • HeadcountLinkedIn where known, otherwise estimated from the site.
FAQ

Decagon: questions

Does Decagon use Kubernetes?

Yes, by the company's own words: 5 postings name it, first seen 2026-02-11, in the data & ai team.

Is Decagon hiring?

134 open roles as of 30 October 2026, 20 opened in the last 30 days and 4 closed. The largest team hiring is sales.

Where does this profile come from?

From decagon.ai itself: we crawled it on 2026-08-03, built the profile on 2026-08-15, and read its career site (Ashby) hourly since. Headcount is from LinkedIn.

Who should I write to at Decagon?

The people are behind the login: decision makers by function, verified at the mail server when you open them. 3 public role addresses from the site are there too.

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