Company · AI sales voice agents

Capacity_

As of 30 October 2026, Capacity has 7 open roles (5 new in 30 days), its customer service & success team is hiring most, and its postings name Jira, Power BI and Smartsheet as the tools the team works in.

As of 30 October 2026 · refreshed daily · counts move as websites, DNS and career sites are re-read.

Saint Louis, United States51-200 employees10M-50M revenue, est.B2Bcapacity.com ↗LinkedIn ↗
Headquarters
Saint Louis, Missouri, United States
Employees
51-200 employees (linkedin)
Sells to
automotive, beauty, bpo
Certifications on site
HIPAA, SOC 2
Site languages
EN
Career system
Breezy
7open roles · 5 new in 30 days
14tools named in postings
Brazil, Spain, Netherlands, United Stateshiring locations
0change signals read in postings
02 — What they do, whom they sell to, who else does it

Capacity in one screen

Read from capacity.com: what the company does, the customers it names, the buyers we can actually see, and the companies that sell the same thing.

What Capacity does

Capacity is an AI software company that provides a unified platform for AI agents across customer support, sales and marketing. Its offerings include chat, voice, SMS and email AI agents, real-time agent assist, conversation intelligence, auto QA, and outbound campaigns. It targets industries such as automotive, beauty, BPO, CPG, retail, education, banking and insurance.

chat, voice, sms and email ai agentsreal-time agent assistauto qa and ai csatsms, voice and whatsapp campaignsagent builder
Whom it sells to

Named on the site: automotive, beauty, bpo, cpG, retail and ecommerce, education, banking and credit unions, insurance, customer support teams, sales and marketing, contact centers.

Who else sells this

Nearest companies by what they do, sell and whom they serve, 51+ employees. 572 scored.

CognigyGermany · 51-200 employeesAIM Tech AIUnited States · 51-200 employeesLevel AIUnited States · 51-200 employeesCari AIColombia · 51-200 employeesKata.aiID · 51-200 employeesAI Call CenterUnited States · 51-200 employees
03 — Tech stack, with the evidence

What Capacity says it runs

Tools named in the company's own postings as the team's systems, with the sentence that says so. What the website and DNS show is listed separately.

JiraCustomer service & success · high confidence · 1 posting
Tools: Jira, Slack, Google Workspace, Smartsheet, Power BI and SQL, and the Capacity platform (training provided).
Customer Success Engineer II · first seen 2026-10-09
Power BICustomer service & success · high confidence · 1 posting
Tools: Jira, Slack, Google Workspace, Smartsheet, Power BI and SQL, and the Capacity platform (training provided).
Customer Success Engineer II · first seen 2026-10-09
SmartsheetCustomer service & success · high confidence · 1 posting
Tools: Jira, Slack, Google Workspace, Smartsheet, Power BI and SQL, and the Capacity platform (training provided).
Customer Success Engineer II · first seen 2026-10-09
SQLCustomer service & success · medium confidence · 2 postings
Tools: Jira, Slack, Google Workspace, Smartsheet, Power BI and SQL, and the Capacity platform (training provided).
Customer Success Engineer II · first seen 2026-10-09
PythonCustomer service & success · medium confidence · 2 postings
• Basic knowledge of scripting languages (Bash, Python).
Technical Delivery Junior Engineer · first seen 2026-09-22
SIPCustomer service & success · medium confidence · 2 postings
hnical integration for customer deployments: Cisco CTI integration (event mapping for screen-pop and other triggers), SIP/telephony configuration and testing, and integration with customer CRMs, service and REST APIs, and SharePoint or othe
Customer Success Engineer II · first seen 2026-09-22
Amazon CloudWatchCustomer service & success · medium confidence · 1 posting
• Proficiency with log monitoring and diagnostic tools (e.g., Datadog, Splunk, CloudWatch, or browser developer tools).
Technical Support Agent (Tier 2) · first seen 2026-10-21
CiscoCustomer service & success · medium confidence · 1 posting
• Own hands-on technical integration for customer deployments: Cisco CTI integration (event mapping for screen-pop and other triggers), SIP/telephony configuration and testing, and integration with customer CRMs, service and REST APIs, and
Customer Success Engineer II · first seen 2026-10-09
CORSCustomer service & success · medium confidence · 1 posting
• Basic understanding of web architecture (SSO/SAML, OAuth, Webhooks, CORS) and database querying (SQL).
Technical Support Agent (Tier 2) · first seen 2026-10-21
curlCustomer service & success · medium confidence · 1 posting
• Hands-on experience debugging APIs, inspecting JSON/XML payloads, and using tools like Postman or cURL.
Technical Support Agent (Tier 2) · first seen 2026-10-21
DatadogCustomer service & success · medium confidence · 1 posting
• Proficiency with log monitoring and diagnostic tools (e.g., Datadog, Splunk, CloudWatch, or browser developer tools).
Technical Support Agent (Tier 2) · first seen 2026-10-21
Google WorkspaceCustomer service & success · medium confidence · 1 posting
Tools: Jira, Slack, Google Workspace, Smartsheet, Power BI and SQL, and the Capacity platform (training provided).
Customer Success Engineer II · first seen 2026-10-09
GraphQLCustomer service & success · medium confidence · 1 posting
• 5+ years building API integrations using REST, SOAP, or GraphQL, with technical fluency in JSON, logs, authentication flows, and structured data and field mapping, and strong troubleshooting instincts
Customer Success Engineer II · first seen 2026-10-09
JavaScriptCustomer service & success · medium confidence · 1 posting
• Proficient in Python and JavaScript, with a deep understanding of relational database design for integration use cases
Customer Success Engineer II · first seen 2026-10-09
On the website or in DNS

Vendors whose code loads on capacity.com or whose records sit in its DNS. Page plumbing (libraries, fonts, consent banners) is left out.

Cloudflareseen on capacity.comHubSpotseen on capacity.com
amazon_trust_servicesseen on capacity.com
AWS Route 53seen on capacity.com
bimiseen on capacity.com
Google Workspaceseen on capacity.com
04 — Hiring

7 open roles, 6 opened in 90 days

Read hourly from the company's career system. Open roles and new roles in the last 30 days, by team. Companies hiring customer service & success in United States →

05 — Signals

What is changing, read from the postings

Intents are events the employer states about itself, each with the sentence and the posting it came from.

No change signals read in the current postings.

Decision makers at Capacity, with verified e-mails, and every change the moment it is posted.

Sales, marketing and IT leaders by function. Add Capacity to a monitor and get a webhook when a role opens, a tool appears or a signal is read.

Free plan: 1,000 records, no card. The first 20 are above; e-mails are verified at the mail server when you open them.

06 — Lookalikes

Companies like Capacity

Nearest by what they do, what they sell and whom they sell to, 51+ employees. 6 of 572 scored.

CognigyAI agent automation platforms · Germany51-200 employees
AIM Tech AIAI automation agencies · United States51-200 employees
Level AIAI agent automation platforms · United States51-200 employees
Cari AIAI sales voice agents · Colombia51-200 employees
Kata.aiAI agent automation platforms · ID51-200 employees
AI Call CenterAI sales voice agents · United States51-200 employees
07 — Profile

From the company's own website

Legal nameCapacity
IndustryTechnology & software · AI sales voice agents
Offeringschat, voice, sms and email ai agents · real-time agent assist · auto qa and ai csat · sms, voice and whatsapp campaigns · agent builder
Target customersautomotive · beauty · bpo · cpG · retail and ecommerce · education · banking and credit unions · insurance · customer support teams · sales and marketing · contact centers
Geographic scopeunknown · also United Kingdom
Reviews foundg2
Public contact points0 role addresses · 0 phone numbers
Pages readprivacy, pricing, terms, team, payment, home, imprint, contact, careers, references, about, services
Datescrawled 2026-08-02 · profiled 2026-08-26 · hiring built 2026-10-27
Cite this

Quote the sentence with the date and the link. The numbers change daily; the link always shows the current ones.

Capacity (Saint Louis, United States, 51-200 employees) has 7 open roles, 5 new in 30 days, and names 14 tools in its postings. (Breaknorm, 30 October 2026, https://breaknorm.co/company/capacity.com)
How we know

Read from the source, not self-reported

Every number on this page can be traced to a page we crawled or a posting we read. Full methodology →

  • ProfileBuilt from capacity.com: summary, offerings, customers, certifications and contact points are extracted from its pages, with a confidence score per field.
  • HiringRead hourly from the company's Breezy career site; reposts collapse into one record.
  • Tech stackTools the employer's own text names as the team's systems, with the quote; website scripts counted separately.
  • HeadcountLinkedIn where known, otherwise estimated from the site.
FAQ

Capacity: questions

Does Capacity use Jira?

Yes, by the company's own words: 1 posting name it, first seen 2026-10-09, in the customer service & success team.

Is Capacity hiring?

7 open roles as of 30 October 2026, 5 opened in the last 30 days and 1 closed. The largest team hiring is customer service & success.

Where does this profile come from?

From capacity.com itself: we crawled it on 2026-08-02, built the profile on 2026-08-26, and read its career site (Breezy) hourly since. Headcount is from LinkedIn.

Who should I write to at Capacity?

The people are behind the login: decision makers by function, verified at the mail server when you open them. 0 public role addresses from the site are there too.

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