Kata.ai_
As of 30 October 2026, Kata.ai has 5 open roles (0 new in 30 days), its customer service & success team is hiring most, and its postings name Google Sheets, Microsoft Excel and Grafana as the tools the team works in.
As of 30 October 2026 · refreshed daily · counts move as websites, DNS and career sites are re-read.
- Headquarters
- Jakarta, , ID
- Employees
- 51-200 employees (linkedin)
- Sells to
- financial service industry, fmcg & retail, healthcare & insurance
- Certifications on site
- Site languages
- EN, ID
- Career system
- Smartrecruiters
Kata.ai in one screen
Read from kata.ai: what the company does, the customers it names, the buyers we can actually see, and the companies that sell the same thing.
Kata.ai is an AI agent platform that builds and deploys AI agents across customer service, marketing, sales, and HR for businesses. Its offerings include AI customer service, marketing, sales, and HR & recruitment agents, plus AI call agents, AI commerce, and a customer loyalty platform. It integrates with enterprise systems such as Oracle, SAP, Salesforce, Zendesk, and HubSpot.
Named on the site: financial service industry, fmcg & retail, healthcare & insurance, automotive industry, government agency, financial services, retail and fmcg, healthcare and insurance, government agencies.
Nearest companies by what they do, sell and whom they serve, 51+ employees. 579 scored.
What Kata.ai says it runs
Tools named in the company's own postings as the team's systems, with the sentence that says so. What the website and DNS show is listed separately.
• Data Reporting: Proficiency in Excel/Google Sheets (advanced formulas) and SQL for maintaining custom client data reports.• Data Reporting: Proficiency in Excel/Google Sheets (advanced formulas) and SQL for maintaining custom client data reports.• Incident Investigation: Solid background in log analysis (using tools like Grafana) to identify root causes of system failures or message delivery drops.• API & Integration Troubleshooting: Hands-on experience using Postman or cURL to test and debug RESTful APIs and Webhooks.Responsible for configuring WhatsApp Business API, Kata CX, and Omnichannel accounts, resolving technical issues via email, tickets, WhatsApp, and SeaTalk, proactively monitoring system health, maintaining custom client reports, managing Ka• API & Integration Troubleshooting: Hands-on experience using Postman or cURL to test and debug RESTful APIs and Webhooks.• Client-Facing Support: Experience handling Enterprise-level clients via multi-channel support systems (E-Mail, Freshdesk, WhatsApp, or SeaTalk) while maintaining strict SLAs.• Programming/Scripting: Basic to intermediate knowledge of JSON or JavaScript for log analysis and workflow troubleshooting.• Programming/Scripting: Basic to intermediate knowledge of JSON or JavaScript for log analysis and workflow troubleshooting.• Platform Expertise: Hands-on experience with WhatsApp Business API (WABA) configurations and Meta Business Suite.• Data Reporting: Proficiency in Excel/Google Sheets (advanced formulas) and SQL for maintaining custom client data reports.• Chatbot & GenAI Platforms: Proven experience in managing conversational AI platforms (e.g., Kata.ai, Chatgpt, Gemini), including bot flow configurations and intent troubleshooting.• Chatbot & GenAI Platforms: Proven experience in managing conversational AI platforms (e.g., Kata.ai, Chatgpt, Gemini), including bot flow configurations and intent troubleshooting.• Tools: Google Workspace / Microsoft Office; experience with contract management tools (e.g., DocuSign, Ironclad, or equivalent) is a plusVendors whose code loads on kata.ai or whose records sit in its DNS. Page plumbing (libraries, fonts, consent banners) is left out.
5 open roles, 1 opened in 90 days
Read hourly from the company's career system. Open roles and new roles in the last 30 days, by team.
| open · new 30 d | |
|---|---|
| Customer service & success | 2 · 0 |
| Legal, compliance & risk | 1 · 0 |
| Unclassified | 1 · 0 |
| Human resources | 0 · 0 |
What is changing, read from the postings
Intents are events the employer states about itself, each with the sentence and the posting it came from.
No change signals read in the current postings.
Sales, marketing and IT leaders by function. Add Kata.ai to a monitor and get a webhook when a role opens, a tool appears or a signal is read.
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Companies like Kata.ai
Nearest by what they do, what they sell and whom they sell to, 51+ employees. 6 of 579 scored.
From the company's own website
Quote the sentence with the date and the link. The numbers change daily; the link always shows the current ones.
Kata.ai (Jakarta, ID, 51-200 employees) has 5 open roles, 0 new in 30 days, and names 14 tools in its postings. (Breaknorm, 30 October 2026, https://breaknorm.co/company/kata.ai)
Read from the source, not self-reported
Every number on this page can be traced to a page we crawled or a posting we read. Full methodology →
- ProfileBuilt from kata.ai: summary, offerings, customers, certifications and contact points are extracted from its pages, with a confidence score per field.
- HiringRead hourly from the company's Smartrecruiters career site; reposts collapse into one record.
- Tech stackTools the employer's own text names as the team's systems, with the quote; website scripts counted separately.
- HeadcountLinkedIn where known, otherwise estimated from the site.
Kata.ai: questions
Does Kata.ai use Google Sheets?
Yes, by the company's own words: 4 postings name it, first seen 2026-04-08, in the customer service & success team.
Is Kata.ai hiring?
5 open roles as of 30 October 2026, 0 opened in the last 30 days and 1 closed. The largest team hiring is customer service & success.
Where does this profile come from?
From kata.ai itself: we crawled it on 2026-08-03, built the profile on 2026-08-15, and read its career site (Smartrecruiters) hourly since. Headcount is from LinkedIn.
Who should I write to at Kata.ai?
The people are behind the login: decision makers by function, verified at the mail server when you open them. 1 public role addresses from the site are there too.
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