Freshworks
As of 30 October 2026, Freshworks has 126 open roles (46 new in 30 days), its sales team is hiring most, and its postings name Outreach, Marketo Engage and LangSmith as the tools the team works in.
As of 30 October 2026 · refreshed daily · counts move as websites, DNS and career sites are re-read.
- Headquarters
- Perungudi, Tamil Nadu, United States
- Employees
- 5001-10000 employees (linkedin)
- Sells to
- agile enterprises, business teams, it and business teams
- Certifications on site
- Site languages
- EN, DE, NL, FR, SV, ES, PT, IT, ZH, JA, KO, PL, TH, TR, VI
- Career system
- Smartrecruiters
Freshworks in one screen
Read from freshworks.com: what the company does, the customers it names, the buyers we can actually see, and the companies that sell the same thing.
Freshworks is a SaaS provider that delivers IT service management and customer support software for agile enterprises. Its offerings include the Freshservice ITSM platform, Freshdesk customer support, Freshchat live chat, Freshsales CRM, and Freddy AI copilot. The platform uses AI-powered workflows and AI agents to automate service operations.
Named on the site: agile enterprises, business teams, it and business teams.
Seen in buyers' own postings: technology & software, business & finance services, manufacturing & industry; mostly 51-200 employees and 11-50 employees; United States (204) and United Kingdom (38).
Nearest companies by what they do, sell and whom they serve, 51+ employees. 589 scored.
Companies whose own job postings name Freshworks as the system their team works in. Ideal-customer examples, not a reference list from the vendor.
What Freshworks says it runs
Tools named in the company's own postings as the team's systems, with the sentence that says so. What the website and DNS show is listed separately.
Our buyer signals currently live across Salesforce, Marketo, Outreach, product usage data, intent platforms, and other systems.Our buyer signals currently live across Salesforce, Marketo, Outreach, product usage data, intent platforms, and other systems.You will own the development of high-performance APIs and orchestration runtimes, integrating frameworks like LangChain, LangGraph, and LangSmith.• Own and evolve Freshworks' social media strategy across LinkedIn, X, Instagram, YouTube, and emerging platforms, aligned to brand and business goals, and represent social strategy directly in planning conversations with brand, PMM, and ex• Engineering Excellence: Set the standard for automated testing (unit, integration, load) and implement OpenTelemetry for full system visibility.Lead discovery sessions with various stakeholders to identify, analyze, and document detailed business requirements for Xactly modules.• Incent - Design and build end-to-end solutions, including complex rule writing, formulas, and logic configuration within the Xactly Incent environment.• Own and evolve Freshworks' social media strategy across LinkedIn, X, Instagram, YouTube, and emerging platforms, aligned to brand and business goals, and represent social strategy directly in planning conversations with brand, PMM, and exConnect OvC data to ChurnZero Health Scores.ill directly manage customer-facing survey initiatives, act as a primary platform administrator and power user for Qualtrics, monitor our product feedback channels, and support our qualitative research efforts including customer focus group• Work jointly with Marketing Operations on campaign setup, lead and attendee uploads, and Salesforce tracking, so leads reach Sales promptly.Experience building production-grade machine learning deployments on AWS, Azure, or GCP• Precision Forecasting & Pipeline Hygiene: Maintain strict, meticulous pipeline management within our CRM system (Salesforce/HubSpot).• Experience with intent and account intelligence platforms such as 6sense or Demandbase and conversational marketing platforms such as Qualified or Drift.Vendors whose code loads on freshworks.com or whose records sit in its DNS. Page plumbing (libraries, fonts, consent banners) is left out.
126 open roles, 109 opened in 90 days
Read hourly from the company's career system. Open roles and new roles in the last 30 days, by team. Companies hiring sales in United States →
| open · new 30 d | |
|---|---|
| Sales | 55 · 20 |
| Marketing & communications | 15 · 3 |
| IT operations & business systems | 7 · 0 |
| Business development & strategy | 6 · 4 |
| Data & AI | 6 · 3 |
| Product, program & project management | 6 · 2 |
| Software engineering | 6 · 2 |
| Customer service & success | 3 · 2 |
| Education & training | 2 · 0 |
| Engineering (non-software) | 2 · 0 |
| Finance & accounting | 2 · 1 |
| Human resources | 2 · 0 |
| Legal, compliance & risk | 2 · 2 |
| General management & consulting | 1 · 1 |
| Procurement and purchasing | 1 · 0 |
| Travel, leisure & events | 1 · 0 |
What is changing, read from the postings
Intents are events the employer states about itself, each with the sentence and the posting it came from.
No change signals read in the current postings.
Sales, marketing and IT leaders by function. Add Freshworks to a monitor and get a webhook when a role opens, a tool appears or a signal is read.
Start free, no card. The first 20 are above; e-mails are verified at the mail server when you open them.
Companies like Freshworks
Nearest by what they do, what they sell and whom they sell to, 51+ employees. 6 of 589 scored.
From the company's own website
Quote the sentence with the date and the link. The numbers change daily; the link always shows the current ones.
Freshworks (Perungudi, United States, 5001-10000 employees) has 126 open roles, 46 new in 30 days, and names 14 tools in its postings. (Breaknorm, 30 October 2026, https://breaknorm.co/company/freshworks.com)
Read from the source, not self-reported
Every number on this page can be traced to a page we crawled or a posting we read. Full methodology →
- ProfileBuilt from freshworks.com: summary, offerings, customers, certifications and contact points are extracted from its pages, with a confidence score per field.
- HiringRead hourly from the company's Smartrecruiters career site; reposts collapse into one record.
- Tech stackTools the employer's own text names as the team's systems, with the quote; website scripts counted separately.
- HeadcountLinkedIn where known, otherwise estimated from the site.
Freshworks: questions
Does Freshworks use Outreach?
Yes, by the company's own words: 4 postings name it, first seen 2026-08-25, in the business development & strategy team.
Is Freshworks hiring?
126 open roles as of 30 October 2026, 46 opened in the last 30 days and 6 closed. The largest team hiring is sales.
Where does this profile come from?
From freshworks.com itself: we crawled it on 2026-08-02, built the profile on 2026-08-15, and read its career site (Smartrecruiters) hourly since. Headcount is from LinkedIn.
Who should I write to at Freshworks?
The people are behind the login: decision makers by function, verified at the mail server when you open them. 2 public role addresses from the site are there too.
Get this company your way
The same data as a search, over MCP and the API, as bulk files, or pushed to you as it changes.
Freshworks and 41.5M more,
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