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Company · Bpo & call centre services

Newstel

As of 30 October 2026, Newstel has 10 open roles (3 new in 30 days), its customer service & success team is hiring most, and its postings name Slack, Microsoft Office and Zendesk as the tools the team works in.

As of 30 October 2026 · refreshed daily · counts move as websites, DNS and career sites are re-read.

, United Kingdom51-200 employees10M-50M revenue, est.B2Bnewstel.com ↗LinkedIn ↗
Headquarters
, , United Kingdom
Employees
51-200 employees (estimated)
Sells to
ecommerce brands, retail brands, subscription brands
Certifications on site
Site languages
EN, DE, TR
Career system
Bamboohr
10open roles · 3 new in 30 days
8tools named in postings
Malta, PH, Portugal, Türkiyehiring locations
0change signals read in postings
02What they do, whom they sell to, who else does it

Newstel in one screen

Read from newstel.com: what the company does, the customers it names, the buyers we can actually see, and the companies that sell the same thing.

What Newstel does

Newstel is a customer service outsourcing provider that delivers multilingual support and back-office services for ecommerce, retail and subscription brands. Its offerings include live chat outsourcing, Shopify specialist support, travel call centre support and pay-as-you-go pricing. It operates from teams across the UK, Turkey, Malta, Portugal and the Philippines, supporting customers in 95 countries and 12 languages.

multilingual customer supportback-office teamslive chat supportshopify specialist supporttravel supportquality assurance and coachingpay-as-you-go pricing
Whom it sells to

Named on the site: ecommerce brands, retail brands, subscription brands, travel companies, ecommerce and retail brands.

Who else sells this

Nearest companies by what they do, sell and whom they serve, 51+ employees. 590 scored.

03Tech stack, with the evidence

What Newstel says it runs

Tools named in the company's own postings as the team's systems, with the sentence that says so. What the website and DNS show is listed separately.

SlackCustomer service & success · medium confidence · 2 postings
• Enge Zusammenarbeit im Team, aktive Kommunikation über Slack und andere interne Tools sowie Unterstützung von Kollegen bei Bedarf
Mitarbeiter im Kundenservice Deutschsprachig (Remote) · first seen 2026-05-12
Microsoft OfficeCustomer service & success · medium confidence · 3 postings
• Sicherer Umgang mit Technologien, einschließlich CRM-/Contact-Center-Tools (Avaya von Vorteil) sowie MS Office / Google Workspace / Slack
Mitarbeiter im Kundenservice Deutschsprachig (Remote) · first seen 2025-08-21
ZendeskCustomer service & success · medium confidence · 3 postings
• Confident using technology, including contact centre tools (Zendesk desirable) and MS Office / Google Workspace, etc.
Customer Service Agent Dutch / English speaking · first seen 2025-08-21
Google WorkspaceCustomer service & success · medium confidence · 2 postings
• Confident using technology, including contact centre tools (Zendesk desirable) and MS Office / Google Workspace, etc.
Customer Service Agent Dutch / English speaking · first seen 2026-02-12
ShopifyCustomer service & success · low confidence · 2 postings
• Erfahrung mit Gorgias oder Shopify ist ein Plus, aber keine Voraussetzung
Kundenservice (m/w/d) – Kundenservice (m/w/d) – E-Mail-Support | Beauty & Cosmetics | Teilzeit | Remote · first seen 2026-10-23
GorgiasCustomer service & success · low confidence · 1 posting
• Erfahrung mit Gorgias oder Shopify ist ein Plus, aber keine Voraussetzung
Kundenservice (m/w/d) – Kundenservice (m/w/d) – E-Mail-Support | Beauty & Cosmetics | Teilzeit | Remote · first seen 2026-10-23
AvayaCustomer service & success · low confidence · 1 posting
• Sicherer Umgang mit Technologien, einschließlich CRM-/Contact-Center-Tools (Avaya von Vorteil) sowie MS Office / Google Workspace / Slack
Mitarbeiter im Kundenservice Deutschsprachig (Remote) · first seen 2026-05-12
LiveChatCustomer service & success · low confidence · 1 posting
• Ideally, experience across multiple channels: voice, email, and live chat.
Newstel Talent Pool – Multilingual Customer Service Agents · first seen 2025-08-20
On the website or in DNS

Vendors whose code loads on newstel.com or whose records sit in its DNS. Page plumbing (libraries, fonts, consent banners) is left out.

04Hiring

10 open roles, 4 opened in 90 days

Read hourly from the company's career system. Open roles and new roles in the last 30 days, by team. Companies hiring customer service & success in United Kingdom →

05Signals

What is changing, read from the postings

Intents are events the employer states about itself, each with the sentence and the posting it came from.

No change signals read in the current postings.

Decision makers at Newstel, with verified e-mails, and every change the moment it is posted.

Sales, marketing and IT leaders by function. Add Newstel to a monitor and get a webhook when a role opens, a tool appears or a signal is read.

Start free, no card. The first 20 are above; e-mails are verified at the mail server when you open them.

06Lookalikes

Companies like Newstel

Nearest by what they do, what they sell and whom they sell to, 51+ employees. 6 of 590 scored.

07Profile

From the company's own website

Legal nameNewstel
IndustryBusiness & finance services · Bpo & call centre services
Offeringsmultilingual customer support · back-office teams · live chat support · shopify specialist support · travel support · quality assurance and coaching · pay-as-you-go pricing
Target customersecommerce brands · retail brands · subscription brands · travel companies · ecommerce and retail brands
Geographic scopeinternational · also United States
Reviews found
Public contact points1 role addresses · 3 phone numbers
Pages readhome
Datescrawled 2026-09-09 · profiled 2026-09-13 · hiring built 2026-10-27
Cite this

Quote the sentence with the date and the link. The numbers change daily; the link always shows the current ones.

Newstel (, United Kingdom, 51-200 employees) has 10 open roles, 3 new in 30 days, and names 8 tools in its postings. (Breaknorm, 30 October 2026, https://breaknorm.co/company/newstel.com)
How we know

Read from the source, not self-reported

Every number on this page can be traced to a page we crawled or a posting we read. Full methodology →

  • ProfileBuilt from newstel.com: summary, offerings, customers, certifications and contact points are extracted from its pages, with a confidence score per field.
  • HiringRead hourly from the company's Bamboohr career site; reposts collapse into one record.
  • Tech stackTools the employer's own text names as the team's systems, with the quote; website scripts counted separately.
  • HeadcountLinkedIn where known, otherwise estimated from the site.
FAQ

Newstel: questions

Does Newstel use Slack?

Yes, by the company's own words: 2 postings name it, first seen 2026-05-12, in the customer service & success team.

Is Newstel hiring?

10 open roles as of 30 October 2026, 3 opened in the last 30 days and 0 closed. The largest team hiring is customer service & success.

Where does this profile come from?

From newstel.com itself: we crawled it on 2026-09-09, built the profile on 2026-09-13, and read its career site (Bamboohr) hourly since. Headcount is from LinkedIn.

Who should I write to at Newstel?

The people are behind the login: decision makers by function, verified at the mail server when you open them. 1 public role addresses from the site are there too.

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