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Tools · help desk ticketing

Companies using Gorgias

As of 4 November 2026, 1,164 companies show Gorgias: 1,043 carry it on their website or in their DNS records, 126 name it in their own job postings, and 5 do both.

As of 4 November 2026 · refreshed daily · counts move as websites, DNS and career sites are re-read.

Largest market
United States · 522 companies
Companies with 51+ staff
171 · 16% of the footprint
Top industry
Commerce & trade · 69%
Team that names it most
Customer service & success · 149 postings
Hiring on it, last 30 days
117 companies
Most often alongside
Shopify · 116 companies
1,164companies show Gorgias, all sources
1,043on their website or in DNS records
126name it in their own job postings
226postings naming Gorgias, last 90 days
02Two ways we see a tool

Where Gorgias shows up

Each population is counted on its own. We never add them up without saying so, because they answer different questions.

Website and DNS footprint1,043

Companies whose own pages load Gorgias's scripts or embeds, or whose domain's mail and hosting records (SPF, DKIM, MX, CNAME) point at Gorgias. From our crawl of 41.5M company websites and the DNS sweep behind it. Reach: the tool is in the building.

Job postings126

Companies whose own postings say the team works in Gorgias. Read hourly from ~70 applicant tracking systems, with the function, a quote and a date. Intent: the team that runs it is hiring.

Both5

Companies in the footprint whose postings also name Gorgias. The rest of the posting population (121) runs Gorgias without a public trace on the site or in DNS, which is where job data earns its place.

03Who uses it

Companies on Gorgias

Companies with 51+ employees and at least medium-confidence evidence in their own postings; job boards and portals left out.

Seen through the website or DNS only

Companies with 1,000+ employees whose website or DNS carries Gorgias but whose postings never name it: the part of the market job data alone misses.

1,164 companies show Gorgias; 9 of them have over 1,000 employees.

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04Footprint breakdown

By country, company size and industry

The 1,043 companies with Gorgias on their website or in DNS. Click a country for its own page where we have one.

By country
companiesshare
United States
52250%
United Kingdom
16115%
Australia
787%
Germany
545%
Canada
424%
France
363%
Netherlands
323%
Denmark
131%
Italy
131%
AF
91%
Hungary
71%
Switzerland
61%
By company size
companiesshare
Self-employed
21320%
2-10 employees
26826%
11-50 employees
38737%
51-200 employees
13413%
201-500 employees
202%
501-1000 employees
71%
1001-5000 employees
71%
10,001+ employees
30%
By industry
companiesshare
Commerce & trade
71569%
Manufacturing & industry
21120%
Media & content
242%
Automotive
212%
Consumer services & leisure
212%
Health care
162%
Technology & software
151%
Business & finance services
71%
Agriculture & forestry
30%
Hospitality & travel
30%
Public, community & associations
10%
Property & construction
10%
05What their DNS and pages also say

The mail, hosting and web stack of Gorgias companies

Other tools found on the same companies' websites or in their DNS records. Mail providers and senders come from SPF, DKIM and MX; the rest from page code.

Shopify929 companies · 89%Klaviyo807 companies · 77%
Google Workspace603 companies · 58%
Mailgun510 companies · 49%SendGrid474 companies · 45%
Microsoft 365455 companies · 44%
meta399 companies · 38%Cloudflare272 companies · 26%apple196 companies · 19%Mailchimp179 companies · 17%
microsoft_teams179 companies · 17%
microsoft_intune155 companies · 15%
Microsoft Entra ID153 companies · 15%
Amazon SES135 companies · 13%
google_cloud_dns_google_domains116 companies · 11%
Anthropic112 companies · 11%
06Job-posting evidence

Who runs Gorgias inside the company

The 126 companies whose postings name Gorgias: by country, size and the function of the role. The second number in the function table is companies.

Postings by function
postings · companies
Customer service & success
149 · 106
Marketing & communications
34 · 27
Product, program & project management
6 · 4
Sales
6 · 5
Software engineering
6 · 5
Data & AI
3 · 3
Retail & store operations
3 · 3
Unclassified
3 · 1
Finance & accounting
2 · 2
Quality, safety & environment
2 · 2
Posting companies by country
companiesshare
United States
8467%
Germany
86%
United Kingdom
86%
Australia
54%
France
43%
PH
22%
Austria
11%
Canada
11%
Switzerland
11%
Czechia
11%
Denmark
11%
EG
11%
Posting companies by size
companiesshare
Self-employed
1310%
2-10 employees
1713%
11-50 employees
3629%
51-200 employees
3225%
201-500 employees
1512%
501-1000 employees
43%
1001-5000 employees
86%
10,001+ employees
11%
Hiring on it right now
postings
Postings, last 30 days
173
Postings, last 90 days
226
All open postings
267

117 companies opened a role that names Gorgias in the last 30 days. A hiring team that names its tools is the moment to write to the person who owns the stack.

07Named alongside

What Gorgias teams also ask for

Tools named in the same postings as Gorgias. Office software is left out.

08help desk ticketing

Gorgias against the rest of its category

Ranked by companies naming each tool in postings. Whole category →

Cite this

Quote the sentence with the date and the link. The numbers change daily; the link always shows the current ones.

1,164 companies show Gorgias: 1,043 carry it on their website or in their DNS records, 126 name it in their own job postings, and 5 do both. (Breaknorm, 4 November 2026, https://breaknorm.co/tools/gorgias)
How we know

Read from the source, not self-reported

Every number on this page can be traced to a page we crawled or a posting we read. Full methodology →

  • Website codeScripts, tags and embeds found on the company's own pages in our crawl of 41.5M sites. A tool counts once per company.
  • DNS recordsSPF includes, DKIM selectors, MX and CNAME records of the company's domain that point at Gorgias or another vendor. Swept in cycles; dedicated mail-provider and hosting facets open once coverage passes 80% per country.
  • Job postingsRead hourly from the applicant tracking systems behind company career sites. A tool counts when the employer's own text names it as the team's system; candidate wish-lists and apply boilerplate are excluded. Confidence low, medium or high per company.
  • Sending infrastructureCold-e-mail sending domains are look-alike domains on a provider's infrastructure (DNS records, certificate logs) that redirect to the company. Absence is not evidence: only companies with a found sending domain are counted.
  • CompaniesCountry, size and industry come from the company profile we build from its website; headcount from LinkedIn where known, otherwise estimated. Job boards, portals and aggregators are kept out of lists.
FAQ

Gorgias data: questions

How many companies use Gorgias?

1,164 as of 4 November 2026: 1,043 carry Gorgias on their website or in their DNS records and 126 name it in their own job postings; 5 show up in both. We keep the two counts apart because they measure different things.

What does "website or DNS" mean?

Our crawler finds Gorgias's scripts, embeds and tags on the company's own pages, and our DNS sweep reads the domain's mail and hosting records (SPF includes, DKIM selectors, MX, CNAMEs) that point at Gorgias. Either one puts the company in the footprint. The sweep is still running, so this number grows week by week.

Why is the job-posting number so much smaller?

A posting only names a tool when the team that will use it is hiring and chooses to say so. That makes it a smaller but stronger signal: it tells you which team runs Gorgias, with a quote and a date. The footprint tells you reach.

How fresh is this?

Career sites are read hourly, websites are re-crawled on a rolling schedule and DNS is re-swept in cycles. The date at the top is when these counts were computed.

Can I get the list?

Yes. The first 20 are on this page; the full 1,164 with verified e-mails and a weekly feed of new Gorgias users is in the product. Counting is free.

Companies and people

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