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Tools · help desk ticketing

Companies using Salesforce Knowledge

As of 4 November 2026, 173 companies name Salesforce Knowledge in their own job postings; it leaves no trace on websites or in DNS.

As of 4 November 2026 · refreshed daily · counts move as websites, DNS and career sites are re-read.

Largest market
–
Companies with 51+ staff
–
Top industry
–
Team that names it most
Software engineering · 91 postings
Hiring on it, last 30 days
151 companies
Most often alongside
Salesforce · 152 companies
173companies show Salesforce Knowledge, all sources
0on their website or in DNS records
173name it in their own job postings
326postings naming Salesforce Knowledge, last 90 days
02Two ways we see a tool

Where Salesforce Knowledge shows up

Each population is counted on its own. We never add them up without saying so, because they answer different questions.

Website and DNS footprint0

Companies whose own pages load Salesforce Knowledge's scripts or embeds, or whose domain's mail and hosting records (SPF, DKIM, MX, CNAME) point at Salesforce Knowledge. From our crawl of 41.5M company websites and the DNS sweep behind it. Reach: the tool is in the building.

Job postings173

Companies whose own postings say the team works in Salesforce Knowledge. Read hourly from ~70 applicant tracking systems, with the function, a quote and a date. Intent: the team that runs it is hiring.

Both0

Companies in the footprint whose postings also name Salesforce Knowledge. The rest of the posting population (173) runs Salesforce Knowledge without a public trace on the site or in DNS, which is where job data earns its place.

03Who uses it

Companies on Salesforce Knowledge

Companies with 201+ employees and high-confidence evidence in their own postings; job boards and portals left out.

173 companies show Salesforce Knowledge; 0 of them have over 1,000 employees.

Filter by country, size, team and source, open verified e-mails for the decision makers, or push new matches to your CRM every week.

Start free, no card. The first 20 are above; e-mails are verified at the mail server when you open them.

06Job-posting evidence

Who runs Salesforce Knowledge inside the company

The 173 companies whose postings name Salesforce Knowledge: by country, size and the function of the role. The second number in the function table is companies.

Postings by function
postings · companies
Software engineering
91 · 28
Sales
80 · 48
IT operations & business systems
48 · 40
Customer service & success
36 · 21
Product, program & project management
20 · 18
Business development & strategy
11 · 10
Marketing & communications
10 · 9
Data & AI
8 · 5
Finance & accounting
8 · 6
Administration & office
5 · 3
Posting companies by country
companiesshare
United States
12773%
United Kingdom
116%
Belgium
42%
Germany
32%
Switzerland
21%
Italy
21%
Austria
11%
Brazil
11%
Canada
11%
China
11%
Cyprus
11%
Spain
11%
Posting companies by size
companiesshare
Self-employed
74%
2-10 employees
42%
11-50 employees
63%
51-200 employees
2112%
201-500 employees
2917%
501-1000 employees
1911%
1001-5000 employees
4425%
5001-10000 employees
169%
10,001+ employees
2716%
Hiring on it right now
postings
Postings, last 30 days
261
Postings, last 90 days
326
All open postings
395

151 companies opened a role that names Salesforce Knowledge in the last 30 days. A hiring team that names its tools is the moment to write to the person who owns the stack.

07Named alongside

What Salesforce Knowledge teams also ask for

Tools named in the same postings as Salesforce Knowledge. Office software is left out.

08help desk ticketing

Salesforce Knowledge against the rest of its category

Ranked by companies naming each tool in postings. Whole category →

Cite this

Quote the sentence with the date and the link. The numbers change daily; the link always shows the current ones.

173 companies name Salesforce Knowledge in their own job postings; it leaves no trace on websites or in DNS, so the posting layer is the whole picture. (Breaknorm, 4 November 2026, https://breaknorm.co/tools/salesforce-knowledge)
How we know

Read from the source, not self-reported

Every number on this page can be traced to a page we crawled or a posting we read. Full methodology →

  • Website codeScripts, tags and embeds found on the company's own pages in our crawl of 41.5M sites. A tool counts once per company.
  • DNS recordsSPF includes, DKIM selectors, MX and CNAME records of the company's domain that point at Salesforce Knowledge or another vendor. Swept in cycles; dedicated mail-provider and hosting facets open once coverage passes 80% per country.
  • Job postingsRead hourly from the applicant tracking systems behind company career sites. A tool counts when the employer's own text names it as the team's system; candidate wish-lists and apply boilerplate are excluded. Confidence low, medium or high per company.
  • Sending infrastructureCold-e-mail sending domains are look-alike domains on a provider's infrastructure (DNS records, certificate logs) that redirect to the company. Absence is not evidence: only companies with a found sending domain are counted.
  • CompaniesCountry, size and industry come from the company profile we build from its website; headcount from LinkedIn where known, otherwise estimated. Job boards, portals and aggregators are kept out of lists.
FAQ

Salesforce Knowledge data: questions

How many companies use Salesforce Knowledge?

173 as of 4 November 2026: 0 carry Salesforce Knowledge on their website or in their DNS records and 173 name it in their own job postings; 0 show up in both. We keep the two counts apart because they measure different things.

What does "website or DNS" mean?

Our crawler finds Salesforce Knowledge's scripts, embeds and tags on the company's own pages, and our DNS sweep reads the domain's mail and hosting records (SPF includes, DKIM selectors, MX, CNAMEs) that point at Salesforce Knowledge. Either one puts the company in the footprint. The sweep is still running, so this number grows week by week.

Why is the job-posting number so much smaller?

A posting only names a tool when the team that will use it is hiring and chooses to say so. That makes it a smaller but stronger signal: it tells you which team runs Salesforce Knowledge, with a quote and a date. The footprint tells you reach.

How fresh is this?

Career sites are read hourly, websites are re-crawled on a rolling schedule and DNS is re-swept in cycles. The date at the top is when these counts were computed.

Can I get the list?

Yes. The first 20 are on this page; the full 173 with verified e-mails and a weekly feed of new Salesforce Knowledge users is in the product. Counting is free.

Companies and people

Get this list your way

The same data as a search, over MCP and the API, as bulk files, or pushed to you as it changes.

Every company on Salesforce Knowledge,
with the person who owns it

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