Tools · contact center ccaas

Companies using Amazon Connect_

As of 4 November 2026, 214 companies name Amazon Connect in their own job postings; it leaves no trace on websites or in DNS.

As of 4 November 2026 · refreshed daily · counts move as websites, DNS and career sites are re-read.

Largest market
–
Companies with 51+ staff
–
Top industry
–
Team that names it most
Software engineering · 324 postings
Hiring on it, last 30 days
318 companies
Most often alongside
Amazon Web Services · 221 companies
214companies show Amazon Connect, all sources
0on their website or in DNS records
214name it in their own job postings
1,173postings naming Amazon Connect, last 90 days
02 — Two ways we see a tool

Where Amazon Connect shows up

Each population is counted on its own. We never add them up without saying so, because they answer different questions.

Website and DNS footprint0

Companies whose own pages load Amazon Connect's scripts or embeds, or whose domain's mail and hosting records (SPF, DKIM, MX, CNAME) point at Amazon Connect. From our crawl of 41.5M company websites and the DNS sweep behind it. Reach: the tool is in the building.

Job postings214

Companies whose own postings say the team works in Amazon Connect. Read hourly from ~70 applicant tracking systems, with the function, a quote and a date. Intent: the team that runs it is hiring.

Both0

Companies in the footprint whose postings also name Amazon Connect. The rest of the posting population (214) runs Amazon Connect without a public trace on the site or in DNS, which is where job data earns its place.

03 — Who uses it

Companies on Amazon Connect

Companies with 201+ employees and high-confidence evidence in their own postings; job boards and portals left out.

MotiveFleet & route management software · San Francisco, United States1001-5000 employeesCMG FinancialMortgage & property finance · San Ramon, United States1001-5000 employeesMutual of OmahaInsurance companies underwriters · Omaha, United States1001-5000 employeesLHVRetail & commercial banks · United Kingdom201-500 employeeseasyJetOnline package holiday retailers · Luton, United Kingdom10,001+ employeesCenteneHealth insurance brokers · Saint Louis, United States10,001+ employeesPayJoyConsumer finance companies · United States1001-5000 employeesItronEnergy utility software · Sancé, United States5001-10000 employeesToastRestaurant POS systems · Boston, United States1001-5000 employeesHartsfield-Jackson Atlanta International AirportTransport infrastructure operators · United States10,001+ employeesStandard LifeWealth management general · Birmingham, United Kingdom501-1000 employeesHammondCareHome care agencies · St Leonards, Australia1001-5000 employeesTungsten AutomationWorkflow bpm software · 1001-5000 employeesTrident SolutionsIndustrial safety equipment · Plano, United States201-500 employeesMRI SoftwareFacility maintenance management software · Solon, United States501-1000 employeesVerizonConsumer isp broadband · Washington, United States10,001+ employeesCapital OneConsumer finance companies · Wootton Bassett, United Kingdom10,001+ employeesOcado GroupEcommerce platform software · Melbourne, United Kingdom10,001+ employeesEchoStarIt & telecoms provider · Englewood, United States1001-5000 employeesICEEnergy trading & wholesale marketers · Atlanta, United States10,001+ employees
214 companies show Amazon Connect; 0 of them have over 1,000 employees.

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06 — Job-posting evidence

Who runs Amazon Connect inside the company

The 214 companies whose postings name Amazon Connect: by country, size and the function of the role. The second number in the function table is companies.

Postings by function
postings · companies
Software engineering
324 · 97
IT operations & business systems
218 · 109
Data & AI
128 · 89
Customer service & success
125 · 39
Product, program & project management
96 · 55
Sales
70 · 35
General management & consulting
18 · 9
Unclassified
10 · 4
Administration & office
8 · 8
Engineering (non-software)
8 · 5
Posting companies by country
companiesshare
United States
14065%
United Kingdom
2411%
Canada
94%
France
63%
India
52%
Australia
42%
Ireland
21%
Mexico
21%
South Africa
21%
Brazil
10%
Colombia
10%
Germany
10%
Posting companies by size
companiesshare
Self-employed
84%
2-10 employees
84%
11-50 employees
178%
51-200 employees
3315%
201-500 employees
2914%
501-1000 employees
199%
1001-5000 employees
4119%
5001-10000 employees
115%
10,001+ employees
4822%
Hiring on it right now
postings
Postings, last 30 days
838
Postings, last 90 days
1,173
All open postings
1,384

318 companies opened a role that names Amazon Connect in the last 30 days. A hiring team that names its tools is the moment to write to the person who owns the stack.

07 — Named alongside

What Amazon Connect teams also ask for

Tools named in the same postings as Amazon Connect. Office software is left out.

08 — contact center ccaas

Amazon Connect against the rest of its category

Ranked by companies naming each tool in postings. Whole category →

Cite this

Quote the sentence with the date and the link. The numbers change daily; the link always shows the current ones.

214 companies name Amazon Connect in their own job postings; it leaves no trace on websites or in DNS, so the posting layer is the whole picture. (Breaknorm, 4 November 2026, https://breaknorm.co/tools/amazon-connect)
How we know

Read from the source, not self-reported

Every number on this page can be traced to a page we crawled or a posting we read. Full methodology →

  • Website codeScripts, tags and embeds found on the company's own pages in our crawl of 41.5M sites. A tool counts once per company.
  • DNS recordsSPF includes, DKIM selectors, MX and CNAME records of the company's domain that point at Amazon Connect or another vendor. Swept in cycles; dedicated mail-provider and hosting facets open once coverage passes 80% per country.
  • Job postingsRead hourly from the applicant tracking systems behind company career sites. A tool counts when the employer's own text names it as the team's system; candidate wish-lists and apply boilerplate are excluded. Confidence low, medium or high per company.
  • Sending infrastructureCold-e-mail sending domains are look-alike domains on a provider's infrastructure (DNS records, certificate logs) that redirect to the company. Absence is not evidence: only companies with a found sending domain are counted.
  • CompaniesCountry, size and industry come from the company profile we build from its website; headcount from LinkedIn where known, otherwise estimated. Job boards, portals and aggregators are kept out of lists.
FAQ

Amazon Connect data: questions

How many companies use Amazon Connect?

214 as of 4 November 2026: 0 carry Amazon Connect on their website or in their DNS records and 214 name it in their own job postings; 0 show up in both. We keep the two counts apart because they measure different things.

What does "website or DNS" mean?

Our crawler finds Amazon Connect's scripts, embeds and tags on the company's own pages, and our DNS sweep reads the domain's mail and hosting records (SPF includes, DKIM selectors, MX, CNAMEs) that point at Amazon Connect. Either one puts the company in the footprint. The sweep is still running, so this number grows week by week.

Why is the job-posting number so much smaller?

A posting only names a tool when the team that will use it is hiring and chooses to say so. That makes it a smaller but stronger signal: it tells you which team runs Amazon Connect, with a quote and a date. The footprint tells you reach.

How fresh is this?

Career sites are read hourly, websites are re-crawled on a rolling schedule and DNS is re-swept in cycles. The date at the top is when these counts were computed.

Can I get the list?

Yes. The first 20 are on this page; the full 214 with verified e-mails and a weekly feed of new Amazon Connect users is in the product. Counting is free.

Companies and people

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