Tools · contact center ccaas

Companies using Genesys Cloud_

As of 4 November 2026, 141 companies name Genesys Cloud in their own job postings; it leaves no trace on websites or in DNS.

As of 4 November 2026 · refreshed daily · counts move as websites, DNS and career sites are re-read.

Largest market
–
Companies with 51+ staff
–
Top industry
–
Team that names it most
IT operations & business systems · 127 postings
Hiring on it, last 30 days
253 companies
Most often alongside
Genesys · 117 companies
141companies show Genesys Cloud, all sources
0on their website or in DNS records
141name it in their own job postings
771postings naming Genesys Cloud, last 90 days
02 — Two ways we see a tool

Where Genesys Cloud shows up

Each population is counted on its own. We never add them up without saying so, because they answer different questions.

Website and DNS footprint0

Companies whose own pages load Genesys Cloud's scripts or embeds, or whose domain's mail and hosting records (SPF, DKIM, MX, CNAME) point at Genesys Cloud. From our crawl of 41.5M company websites and the DNS sweep behind it. Reach: the tool is in the building.

Job postings141

Companies whose own postings say the team works in Genesys Cloud. Read hourly from ~70 applicant tracking systems, with the function, a quote and a date. Intent: the team that runs it is hiring.

Both0

Companies in the footprint whose postings also name Genesys Cloud. The rest of the posting population (141) runs Genesys Cloud without a public trace on the site or in DNS, which is where job data earns its place.

03 — Who uses it

Companies on Genesys Cloud

Companies with 201+ employees and high-confidence evidence in their own postings; job boards and portals left out.

Suncoast Credit UnionCredit unions · Tampa, United States1001-5000 employeesSouthState BankRetail & commercial banks · United States1001-5000 employeesBCD TravelCorporate travel management companies · United States10,001+ employeesSantanderRetail & commercial banks · Boadilla Del Monte, Spain10,001+ employeesCNP AssurancesInsurance companies underwriters · France1001-5000 employeesTravis Credit UnionCredit unions · Vacaville, United States501-1000 employeesNetJets EuropePrivate jet & air charter · Hyde Park, United Kingdom5001-10000 employeesNorth Knoxville Medical CenterGeneral hospitals · Powell, NP501-1000 employeesTelefónicaIt & telecoms provider · Madrid, Spain10,001+ employeesLucetDigital health platforms · Leawood, United States501-1000 employeesBanco BTG Pactual S.A.Retail & commercial banks · 5001-10000 employeesTPG TelecomIt & telecoms provider · Haymarket, Australia1001-5000 employeesNCR VoyixPOS software · Atlanta, United States10,001+ employeesPromutuel AssuranceInsurance companies underwriters · Québec, Canada1001-5000 employeesNordeaRetail & commercial banks · Denmark10,001+ employeesAESRenewable energy project developers · Arlington, Bulgaria501-1000 employeesCPI SecuritySecurity system installers · United States501-1000 employeesInteractive BrokersRetail investment brokerages · Greenwich, Australia201-500 employeesQuestradeRetail investment brokerages · Toronto, Canada1001-5000 employeesAuto & General InsuranceGeneral insurance brokerage · Toowong, Australia1001-5000 employees
141 companies show Genesys Cloud; 0 of them have over 1,000 employees.

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06 — Job-posting evidence

Who runs Genesys Cloud inside the company

The 141 companies whose postings name Genesys Cloud: by country, size and the function of the role. The second number in the function table is companies.

Postings by function
postings · companies
IT operations & business systems
127 · 83
Software engineering
101 · 51
Data & AI
99 · 78
Customer service & success
90 · 39
Sales
81 · 18
Product, program & project management
31 · 17
Administration & office
14 · 13
Finance & accounting
12 · 3
Engineering (non-software)
11 · 6
General management & consulting
11 · 6
Posting companies by country
companiesshare
United States
7956%
Australia
107%
United Kingdom
86%
Spain
75%
Canada
64%
France
54%
Belgium
32%
Brazil
32%
Germany
21%
Poland
21%
United Arab Emirates
11%
Bulgaria
11%
Posting companies by size
companiesshare
Self-employed
32%
2-10 employees
21%
11-50 employees
107%
51-200 employees
1511%
201-500 employees
1813%
501-1000 employees
1611%
1001-5000 employees
3122%
5001-10000 employees
139%
10,001+ employees
3323%
Hiring on it right now
postings
Postings, last 30 days
559
Postings, last 90 days
771
All open postings
869

253 companies opened a role that names Genesys Cloud in the last 30 days. A hiring team that names its tools is the moment to write to the person who owns the stack.

07 — Named alongside

What Genesys Cloud teams also ask for

Tools named in the same postings as Genesys Cloud. Office software is left out.

08 — contact center ccaas

Genesys Cloud against the rest of its category

Ranked by companies naming each tool in postings. Whole category →

Cite this

Quote the sentence with the date and the link. The numbers change daily; the link always shows the current ones.

141 companies name Genesys Cloud in their own job postings; it leaves no trace on websites or in DNS, so the posting layer is the whole picture. (Breaknorm, 4 November 2026, https://breaknorm.co/tools/genesys-cloud)
How we know

Read from the source, not self-reported

Every number on this page can be traced to a page we crawled or a posting we read. Full methodology →

  • Website codeScripts, tags and embeds found on the company's own pages in our crawl of 41.5M sites. A tool counts once per company.
  • DNS recordsSPF includes, DKIM selectors, MX and CNAME records of the company's domain that point at Genesys Cloud or another vendor. Swept in cycles; dedicated mail-provider and hosting facets open once coverage passes 80% per country.
  • Job postingsRead hourly from the applicant tracking systems behind company career sites. A tool counts when the employer's own text names it as the team's system; candidate wish-lists and apply boilerplate are excluded. Confidence low, medium or high per company.
  • Sending infrastructureCold-e-mail sending domains are look-alike domains on a provider's infrastructure (DNS records, certificate logs) that redirect to the company. Absence is not evidence: only companies with a found sending domain are counted.
  • CompaniesCountry, size and industry come from the company profile we build from its website; headcount from LinkedIn where known, otherwise estimated. Job boards, portals and aggregators are kept out of lists.
FAQ

Genesys Cloud data: questions

How many companies use Genesys Cloud?

141 as of 4 November 2026: 0 carry Genesys Cloud on their website or in their DNS records and 141 name it in their own job postings; 0 show up in both. We keep the two counts apart because they measure different things.

What does "website or DNS" mean?

Our crawler finds Genesys Cloud's scripts, embeds and tags on the company's own pages, and our DNS sweep reads the domain's mail and hosting records (SPF includes, DKIM selectors, MX, CNAMEs) that point at Genesys Cloud. Either one puts the company in the footprint. The sweep is still running, so this number grows week by week.

Why is the job-posting number so much smaller?

A posting only names a tool when the team that will use it is hiring and chooses to say so. That makes it a smaller but stronger signal: it tells you which team runs Genesys Cloud, with a quote and a date. The footprint tells you reach.

How fresh is this?

Career sites are read hourly, websites are re-crawled on a rolling schedule and DNS is re-swept in cycles. The date at the top is when these counts were computed.

Can I get the list?

Yes. The first 20 are on this page; the full 141 with verified e-mails and a weekly feed of new Genesys Cloud users is in the product. Counting is free.

Companies and people

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